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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes
  • Contributions are not guaranteeing that we will take action on an idea. We will do our best to communicate why an idea may not work.
  • For bug reporting, please refer to our Issuetracker

Shopware 6 - Product Feedback & Ideas

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125 results found

  1. It would be nice to set up an e-mail notification for a customer group request, e.g. via a flow in the Flow Builder. So far it is only possible to receive the e-mail notification for a customer group with a registration form after you have accepted or rejected the customer group request in the admin. An e-mail as soon as a customer has requested registration for a customer group would be a useful new feature for many customers.

    2 votes

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  2. It can often be useful to "re-trigger" an order that has already been placed for the customer. This should be possible via the admin and can save a lot of time in day-to-day business.

    2 votes

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  3. The creation date of the customer account should also be displayed within the customer and the customer overview.

    It should also be possible to filter according to the date or, for example, the condition "older than {number} years/months/days" using the Rule Builder in order to control discount campaigns.

    2 votes

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  4. In the preview for the order confirmation mail template (Settings > Shop > E-mail Template), some information is not displayed, such as order items or the billing addresses.

    I expect the email template preview to reliably display all available data.

    26 votes

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  5. In order to comply with the GDPR, it is necessary to enable the anonymization of details within the order.

    Customers themselves can be renamed. But not the details within the orders.

    2 votes

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  6. When creating an order in Admin, the following window appears every time

    "Payment request
    Would you like to ask the customer to pay the order by "Invoice"?"

    Many customers do not use this window as the workflow is different. As the window cannot be deactivated, this is a source of errors.

    1 vote

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  7. Even if you have set that a customer can log in to all sales channels with the login data, it is important to see in which sales channel they have registered.

    For example, if you only enable purchase on account for registered customers after activation, you cannot find out which sales channel the customer has registered for and therefore cannot send them a suitable email.

    "Dear customer, we have activated you in our sales channel *** (?) for ordering on account."

    1 vote

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  8. When registering as a new customer, it is possible to enter leading / trailing whitespaces in all the fields. There is no validation that prevents the user from doing that and the values are saved like that into the database. This can lead to users in Shopware with leading / trailing whitespaces in their name.

    2 votes

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  9. It should be possible to select deactivated payment methods and shipping methods for manual orders in the admin.
    There are often special payment and shipping methods for manual orders, but these should not be available to customers in the frontend. These are therefore always deactivated, but should still be selectable via the admin.

    1 vote

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  10. 3 votes

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  11. In 6.4 it was possible to add new billing and/or shipping address to a customer during order creation in admin. Since 6.5 it is no longer the case.
    It would be nice to have that functionality back so that when new order is created manually, there is no need to first adjust a customer by adding a new address in sw-customer module, but to add that address directly via sw-order module and use that address in that order.

    5 votes

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  12. Additional fields should be able to be filled in the order assistant because you often want to include an external reference when confirming your order. Currently you can only fill out the fields after confirmation has been sent.

    2 votes

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  13. If the customer registers in a wrong sales channel (e.g. in a B2C store, although it is B2B) you cannot adjust this in the admin afterwards.

    It would be very helpful if you can customize this in the admin so that the customer does not have to be deleted and recreated.

    6 votes

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  14. If you want to add a variant item to an order in the admin, they are unsorted in a dropdown.

    It would be better if only the main variant was visible in the dropdown and then you could select the options of the variant in a second step.

    4 votes

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  15. Implement an additional + optional(?) column for "payment method" and "shipping method"

    12 votes

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  16. Please improve the DHL App so that, creating a stamp for shipping to foreign countries can be done in the admin, too.

    2 votes

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  17. EN

    We removed the deletion of existing documents in orders sometime in late 2021 or early 2022. There are always users who want such a function. See tickets https://issues.shopware.com/issues/NEXT-19550 and https://issues.shopware.com/issues/NEXT-24888.

    In principle, I do not see it as necessary to delete the document, but there should be a way to invalidate documents and make corrections. Possibly similar to accounting, where an incorrect entry is offset with a cancellation entry.


    DE

    Wir haben irgendwann Ende 2021 oder Anfang 2022 das Löschen vorhandener Dokumente in Bestellungen entfernt. Es gibt immer wieder Anwender, die sich eine solche Funktion wünschen. Siehe dazu…

    2 votes

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  18. As a merchant I want to have the an option to set status DELIVERED and delivered partially when customer receive his order.
    I set status shipped when I send order and when customer received order I can set status delivered.

    shopware have status shipped but do not have status DELIVERED.

    also, if in shopware exist status shippedpartially should be a functional to set what items from order are shipped what not,
    otherwise how to know what item was shipped. I should do inventory in other app if I use shipped
    partially.

    src/Core/Checkout/Order/Aggregate/OrderDelivery/OrderDeliveryStates.php
    public const STATEMACHINE = 'orderdelivery.state';…

    1 vote

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  19. Currently, only in the customer overview, while selecting the three dots you can delete the customer.

    The problem: if you search customer by exact name or mail address it is not possible to highlight the customer in the overview so can't easily delete the customer account. If you have many customers and some requests to delete the account, there is a problem (time consuming) the finish this task.

    So please add the function to delete the customer account after open the customer account.

    2 votes

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  20. As a shop owner I want to select a specific time (not only a day) to filter my orders.

    2 votes

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