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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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172 results found

  1. In the order overview, we have many options for filtering, including many columns that we can display. Unfortunately, we are missing an option to filter by “invoice date”.

    1 vote

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  2. As a merchant/customer it would increase the ease of use if I would have the option to create a subscription out of a submitted quick order.

    1 vote

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  3. As not everything is offered to customers, it should be easily possible to hide some menu items in the customer account.
    For example, most shops won't sell subscription, so it would make no sense to have this menu item. Or if you don't offer different payment methods etc.

    It would be the greatest if you could hide menu items via the Rule builder, to make it more dynamic based on certain conditions. Example if you de sell subscription, to show the menu item if a customer has a subscritption. And so on.

    1 vote

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  4. Currently when you wanna set a status within a flow you can only select between Order, Payment and Shipping Status.

    It would be nice to also change the retour status here

    1 vote

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  5. New: filter and column: sales revenue

    Why: filter to check customers who should be contacted automatically to reactivate or delete customers.

    1 vote

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  6. Customers have issues with delivery options like DHL to transfer an address when a digit limitation of 20 is exceeded, so the delivery note has a cut-out address and gets shipped back due to unsuccessful delivery

    a clear info message would let the customer know, that only certain digits will be processed, and the delivery can be successful

    so the request is about:

    - configure a limit of how many digits possible in address
    - infobox for customers so that they can shorten address description etc

    1 vote

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  7. Dear Shopware team,

    We support the customer uba-arbeitsschutz.de (KdNr. 324128). After the customer migrated to Shopware 6 Evolve and is already online, we regularly exchange suggestions regarding the functionality of Shopware 6.

    We have a few suggestions for improvement regarding the handling of sending and receiving emails.

    1st example:
    When a customer pays for their order in the shop via PayPal, they receive an email stating that the payment currently has the status 'unconfirmed'. As the customer is already checked during the payment process with PayPal to see whether the payment was successful, sending this information by email from Shopware…

    1 vote

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  8. When creating an order in Admin, the following window appears every time

    "Payment request
    Would you like to ask the customer to pay the order by "Invoice"?"

    Many customers do not use this window as the workflow is different. As the window cannot be deactivated, this is a source of errors.

    1 vote

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  9. Even if you have set that a customer can log in to all sales channels with the login data, it is important to see in which sales channel they have registered.

    For example, if you only enable purchase on account for registered customers after activation, you cannot find out which sales channel the customer has registered for and therefore cannot send them a suitable email.

    "Dear customer, we have activated you in our sales channel *** (?) for ordering on account."

    1 vote

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  10. It should be possible to select deactivated payment methods and shipping methods for manual orders in the admin.
    There are often special payment and shipping methods for manual orders, but these should not be available to customers in the frontend. These are therefore always deactivated, but should still be selectable via the admin.

    1 vote

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  11. As a merchant I want to have the an option to set status DELIVERED and delivered partially when customer receive his order.
    I set status shipped when I send order and when customer received order I can set status delivered.

    shopware have status shipped but do not have status DELIVERED.

    also, if in shopware exist status shippedpartially should be a functional to set what items from order are shipped what not,
    otherwise how to know what item was shipped. I should do inventory in other app if I use shipped
    partially.

    src/Core/Checkout/Order/Aggregate/OrderDelivery/OrderDeliveryStates.php
    public const STATEMACHINE = 'orderdelivery.state';…

    1 vote

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  12. Has comment (yes/no) would be very helpful

    1 vote

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  13. Customer comments are displayed in orders behind the order number as speech bubbles. I find this implementation excellent. I have taken this a step further and wonder if it would be possible to also add a speech bubble with the ordered items behind the order number. I would find this very practical, as the path to the ordered items is quite long. Especially when customers call and I need a quick overview of the ordered items.

    1 vote

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  14. In the Self-hosted and Cloud versions, is it not possible to turn off the send customer order status update email popup or deactivate the pre-activated 'Send email to customer' toggle per default.

    -> This leads to annoying multiple clicks and to, by mistake sent emails which irritate customers

    1 vote

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  15. It would be helpful if one could click the customers e-mail address in the order overview to open an e-mail window in Outlook rather than copy&paste the e-mail address.

    1 vote

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  16. Initially, Sendcloud by Shopware did the job. We were able to track the shipping status in the order view. Since Sendcloud isn’t available anymore for cloud customers, there is no shipping provider that interacts with shipping status, and we have to update the status of every single order ourselves. Look for a new partner that integrates with the shopware order status.

    1 vote

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  17. In 6.4 there was a switch in the admin orders to turn the discounts on and off, and thus recalculate them when a change is made (items are added or removed).

    In 6.5 it is no longer available at this point.
    Instead, there is such a switch under the Details tab.

    If I deactivate the discount, a message appears that changes should be saved, but after saving and switching to the General tab, the discount is still present.

    A discount can then only be deleted manually, because unfortunately it does not automatically adjust to a change.
    Afterwards, you have to…

    1 vote

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  18. If a shipping service provider creates damage to the package or the package is lost, only the net amount without VAT must be shown on the claim invoice. This is currently not possible.

    1 vote

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  19. Customers wish to have salutations and/or titles on documents. Currently, there is no possibility to do that.

    1 vote

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  20. As a customer, I would like to be able to activate in the customer account, which filters should be displayed to me in categories. For example, in fashion shops, it could be interesting to display only certain brands, sizes, and colors. Show me only clothes from the brands "adidas" and "Nike" in the sizes "M" and "L", in the colors "black" and "white".
    Filters should also be able to work the other way around: DON'T show me clothes from the brands "adidas" and "Nike" in the sizes "M" and "L", in the colors "black" and "white".

    1 vote

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