171 results found
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Bulk edit: Document download: also as individual documents
We have a shop where the accounting department needs invoices, cancellations, and credit notes as individual PDFs (collected per month).
We thought we could simply do this via “Multiple changes” -> “Download documents.” However, this merges all documents into one PDF. This means that the function is not usable for accounting.Solution: Add an option to the multiple changes function that allows you to get the PDFs individually (ideally in a ZIP file).
Translated with DeepL.com (free version)
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Wir haben einen Shop bei dem die Buchhaltung die Rechnungen, Stornos und Gutschriften als einzelne PDFs benötigt (gesammelt pro Monat).
Wir…1 vote -
ask for product review via mail & link to make product review in order history
ask for product review via mail:
The customer get a mail with all purchased product (like the order confirmation) after changing delivery status to shipped.Additional
link to make product review in order history:
In each order after clicking to show details: each order position add a link to mke a product review. After clicking to that the product PDS appears an scrolling down the the product review section to make a product review.1 vote -
Missing order line item status for partial cancellations
When a partial cancellation of an order line item occurs, it is unclear which status should be used.
Example scenario:
An order contains a line item with a quantity of 10 units. Due to limited availability, 2 units are canceled and refunded, while 8 units remain fulfilled. Conceptually, the line item would require a status such as “partially canceled”.However, no such status exists for cancellations. In contrast, a “partially returned” status is available for returns.
1 vote -
Make the validity of the guest order link (deep link) adjustable
Currently, the link for guest orders is only valid for 30 days. This value is hard-coded in the source code in such a way that it cannot be easily overwritten with a simple event listener. It is necessary to decorate the entire OrderRoute and completely override the
load()method in order to adjust the value within thefilterOldOrders()method, which is unfortunately private.The value of 30 days is often far too short, especially when the shop works a lot with pre-orders that can be ordered months in advance. The support effort for this is immense.
At the moment, the…
1 vote -
Handling growing order numbers
With growing order numbers, the performance of loading these orders decreases.
It would be great if this decreasing of loading performance could be avoided, e.g. by loading older orders than X only on request.2 votes -
Use the document language to determine the email template language when sending documents
Currently, when documents are manually transferred via the order via send document, the email template language is determined by the admin user’s backend language, not by the language in which the customer placed the order.
This leads to additional steps every time a document needs to be sent manually:
The admin must first check the order language, switch the backend language accordingly, and only then send the document so that the email is generated in the correct language.The expected behavior is that the document’s language (or order language) should define which email template is used for sending, ensuring consistent…
2 votes -
Admin order creation: Allow guests
Currently, it is not possible to create an order via our Admin unless the customer is registered. This presents an annoyance because it is still somewhat customary in some industries to place orders by calling a customer support hotline or something along those lines.
As it is now, when calling a merchant running a Shopware 6 shop, we first have to enter the customer menu, register a new customer (and ask our customer all their data) and THEN do the same thing after switching menus to orders again.
It would be a neat QoL feature to be able to do…
2 votes -
Add separate configuration options to distinguish between “allow payment method change after checkout” and “allow retry of an aborted paymen
To better support payment workflows, especially with PayPal, it would be highly beneficial to separate two currently combined behaviors:
At the moment, the option “Allow payment method change after checkout” also controls whether customers can retry a previously aborted payment (e.g., PayPal popup was closed by mistake).
However, enabling this option on PayPal unintentionally allows customers to change from any other payment method (e.g., Prepayment/Bank Transfer) to PayPal after the order is placed. This causes serious issues in ERP/WMS integrations where such changes are not allowed.Proposed improvement:
Introduce two independent configuration options per payment method:“Allow switching to this…
1 vote -
Payment method change after order receipt with new payment method
Currently, when changing the payment method of an existing order (/account/order/edit-payment), the rule engine is not re-executed.
Instead, Shopware continues to use the payment methods that were available at the time the original order was placed.
This results in the following scenarios not being handled correctly:
- Payment methods become valid for the customer retroactively (e.g., based on tags, customer groups, or rules) → but do not appear in the selection.
- Rules change retroactively (e.g., "Always valid" is added) → no update occurs.
- Changes to customer data, addresses, or order items are not reflected.This means that customers…
5 votes -
Invert the filter criteria
Sometimes a filter result is needed, that does not show the result where the criteria fits but where it doesn't fit. As examples:
All customers outside my country that don't pay with XXX
All customers that don't belong to the customer goup xxxOne way for a solution could be to add a check box that leads to an invertion of the selected filter criteria.
3 votes -
Enable "add Product" function directly from the Cart or Checkout
In the current state, once a customer reaches the shopping basket or checkout, adding more products typically requires leaving the page, searching for the desired item elsewhere in the shop, and then returning to complete the order. This is critical for the conversion rate.
For customers (B2C and B2B) this extra navigation step disrupts the workflow and increases the time needed to complete a purchase.To solve this, we propose introducing a product search field and add-to-basket function directly within the shopping basket and checkout view.
2 votes -
Adjustment of address format for countries as a bulk adjustment
Adjusting the address format for countries as a bulk adjustment would be an improvement, as this currently has to be done individually for each country and cannot be controlled centrally for all countries if, for example, you simply want to add the salutation.
3 votes -
Display order details clearly on one page instead of using tabs (similar to Shopware 6.4)
The details of an order should be clearly displayed on one page. Unfortunately, the details are currently spread across several tabs.
Clicking around, loading the various tabs and changing details takes longer than if everything could be done on one page.
Shopware 6.4 is clearer than Shopware 6.7.
Please change this.
1 vote -
Advanced search for additional information in the order overview
In connection with the order overview, there is a customer need to be able to search for external order references (e.g., Amazon/eBay order numbers or member names).
This data is currently only stored in the "additional information" of the order during import and is therefore not found in the standard administration search function.Requirement/Use Case:
Customers want to be able to search the order overview for these external references to more easily find orders for accounting or support.
Typically, this involves fields such as:
Amazon order number
eBay order number
eBay username
Current status:
The standard search in the order…
2 votes -
Zahlungsart ändern
Die Zahlungsart sollte man nach dem Kauf ändern können. Es passiert oft, dass eine Zahlung fehlschlägt (über Amazon Pay oder PayPal) oder die Zahlung abgebrochen wird und der Kunde trotzdem die Ware möchte.
Momentan kann man leider nicht die Zahlungsart auf "Kauf auf Rechnung" ändern. Auf den Rechnungen steht dann die falsche Zahlungsart drauf.
Außerdem sollte man die vorausgewählte Zahlungsart der Kunden wieder ändern können. Mit 6.7.x ist diese Funktion entfernt worden.
ENG: The payment method should be changeable after a purchase.
It often happens that a payment fails (for example via Amazon Pay or PayPal) or is cancelled, but…2 votes -
New flow trigger: Customer password changed
It would be good if there were an email to the customer to inform them about the change to their password.
This increases security somewhat and provides us as retailers with a little more information in support situations.
For this purpose, a new trigger would be required that is activated when the customer changes their password (e.g., via password recovery).1 vote -
returns management: Add additional items
Currently, no additional new items can be added to a return. It would be great if this option were available, for example, to add return costs that cannot be processed via the shipping costs.
4 votes -
Add additional items in returns management
Currently, no additional new items can be added to a return. It would be great if this option were available, for example, to add return costs that cannot be processed via the shipping costs.
3 votes -
Possibility to edit email content before sending to customer (status change, documents)
It should be possible to edit the email content before sending emails to customers.
When working with a single order, it would be very useful to add additional text to the mail content. e.g. individual information about products that are not available anymore or additional cargo shipping information, ...
Emails are sent for documents and for status changes. Currently the mail content can not be edited. When sending documents only the mail subject may be updated and the mail content is shown as read only.
When sending status update emails there is no preview of the mail at all.
In…
1 vote -
Enable configuration of ratings
The product reviews section needs to be further expanded. It's so rudimentary that almost nothing can be configured.
Possible optimizations:
- You can't set whether a comment (text) is mandatory (i.e., required) or optional. It's currently mandatory.
The minimum number of characters that can be written as a comment can't be set either. This is currently 40 characters.
You can set whether only customers who have purchased the product can leave a review, or whether all customers who haven't purchased it can leave a review.
What would be ideal for us: an optional comment, with only 10 characters for the comment…
4 votes
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