292 results found

1. Add separate configuration options to distinguish between “allow payment method change after checkout” and “allow retry of an aborted paymen

   To better support payment workflows, especially with PayPal, it would be highly beneficial to separate two currently combined behaviors:

   At the moment, the option “Allow payment method change after checkout” also controls whether customers can retry a previously aborted payment (e.g., PayPal popup was closed by mistake).
   However, enabling this option on PayPal unintentionally allows customers to change from any other payment method (e.g., Prepayment/Bank Transfer) to PayPal after the order is placed. This causes serious issues in ERP/WMS integrations where such changes are not allowed.

   Proposed improvement:
   Introduce two independent configuration options per payment method:

   “Allow switching to this payment method after checkout”

   “Allow retrying an aborted payment for this payment method”

   Benefits:

   Customers can still complete PayPal payments if they accidentally aborted the payment window.

   Merchants can prevent unwanted payment method changes (e.g., Prepayment → PayPal) that break ERP workflows.

   Provides clearer, more predictable, and more granular control over payment behavior.

   This enhancement would significantly improve flexibility and avoid unintended side effects in multi-payment setups.

   To better support payment workflows, especially with PayPal, it would be highly beneficial to separate two currently combined behaviors:

   At the moment, the option “Allow payment method change after checkout” also controls whether customers can retry a previously aborted payment (e.g., PayPal popup was closed by mistake).
   However, enabling this option on PayPal unintentionally allows customers to change from any other payment method (e.g., Prepayment/Bank Transfer) to PayPal after the order is placed. This causes serious issues in ERP/WMS integrations where such changes are not allowed.

   Proposed improvement:
   Introduce two independent configuration options per payment method:

   “Allow switching to this… more

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   0 comments  ·  Orders & Customers  ·  Delete…  ·  Admin →
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   Gathering Feedback  ·  AdminMoritz Naczenski (Admin, shopware AG) responded

   Gathering Feedback

   
   

   We’re gathering feedback on this idea to better understand the need, use cases, and potential impact. At this stage, no implementation decision has been made.

   
   

   Please continue to vote and share details about how this would help you. Your feedback will support our evaluation and help us decide whether to move the idea forward.

2. Add user friendliness to new language handling

   Since Shopware 6.7.3.0 the language pack displays a warning, that it's recommended not to use it and that it will not work with 6.8.x anymore. Unfortunately the deinstallation of the language pack removes all translations included there (test with 6.7.4.0, with selection "Remove all data it even throws an exception).
   The dev docs recommend this way https://developer.shopware.com/docs/resources/references/upgrades/core/translation/language-pack-migration.html. But not every customer is feeling comfortable being forced to use the command line. It is intended to activate / deactivate a language via the language itself. So why don't you add an install / uninstall routine in settings > language to process bin/console translation:install --locales it-IT linked to the switch's setting? Perhaps in addition whether the snippets should be installed / uninstalled?

   Since Shopware 6.7.3.0 the language pack displays a warning, that it's recommended not to use it and that it will not work with 6.8.x anymore. Unfortunately the deinstallation of the language pack removes all translations included there (test with 6.7.4.0, with selection "Remove all data it even throws an exception).
   The dev docs recommend this way https://developer.shopware.com/docs/resources/references/upgrades/core/translation/language-pack-migration.html. But not every customer is feeling comfortable being forced to use the command line. It is intended to activate / deactivate a language via the language itself. So why don't you add an install / uninstall routine in settings > language to… more

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   Gathering Feedback  ·  0 comments  ·  System & Settings  ·  Delete…  ·  Admin →
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3. Improve Safety and Flexibility for Promotion Code Configuration

   Context

   In the current version of Shopware 6, when creating a new promotion, the field “Promotion code type” is automatically set to “No promotion code required”.
   This UX choice was made intentionally to simplify creation of general cart-level discounts, which are the most common use case.

   However, this default selection can lead to unintended activation of promotions when a user forgets to change the option to “Fixed” or “Individual promotion code.”
   In such cases, discounts may be applied to all customers instead of a limited target group, which can cause serious financial and operational issues.

   Problem

   • Users may overlook that a promotion is configured without a code, because “No code required” is preselected

   • This can unintentionally trigger discounts for all customers

   • Currently, there is no system-level control or "safeguard" to prevent this

   Proposed Solutions

   We suggest adding configurability or safety mechanisms for the “Promotion code type” field to reduce user errors and increase administrative control.

   There are three possible options that could be implemented independently or in combination:

   1. Require explicit selection (no default preselection)
      Remove the preselected value “No promotion code required.”

   2. System-wide default configuration
      Add a configuration setting in system or admin preferences allowing administrators to define the default for new promotions

   3. Optional warning before activation
      Display a confirmation or warning when activating a promotion that has no promotion code set.
      Example message:
      “This promotion will be applied to all customers because no promotion code is required. Are you sure you want to activate it?”

   Expected Benefits

   • Prevents accidental large-scale discount activations

   • Improves administrative control and safety

   • Reduces support incidents and potential financial losses

   • Aligns the promotion workflow with enterprise-level requirements

   Context

   In the current version of Shopware 6, when creating a new promotion, the field “Promotion code type” is automatically set to “No promotion code required”.
   This UX choice was made intentionally to simplify creation of general cart-level discounts, which are the most common use case.

   However, this default selection can lead to unintended activation of promotions when a user forgets to change the option to “Fixed” or “Individual promotion code.”
   In such cases, discounts may be applied to all customers instead of a limited target group, which can cause serious financial and operational issues.

   Problem

   • Users may overlook that… more

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   0 comments  ·  Marketing & Promotions  ·  Delete…  ·  Admin →
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   Gathering Feedback  ·  AdminMoritz Naczenski (Admin, shopware AG) responded

   Gathering Feedback

   
   

   We’re gathering feedback on this idea to better understand the need, use cases, and potential impact. At this stage, no implementation decision has been made.

   
   

   Please continue to vote and share details about how this would help you. Your feedback will support our evaluation and help us decide whether to move the idea forward.

4. "not specified" salutation handling

   This is handled rather inconsistently in Shopware. In some but not all places, if you leave out the salutation, Shopware searches the database for the "not_specified" entry that comes with the installation and inserts it if found. If also sometimes inserts it just for display in the Administration if the real salutation reference is null, so you wouldn't even know the real value without looking directly into the database, but again, not always.

   Crucially, that "not_specified" entry can be changed and deleted at will, so there's no guaranteed meaning behind it.

   Also, sometimes like in the contact form the salutation is randomly required. You can delete it for addresses and the database has a default value of null, but then there is a non-configurable validator that won't let you through the checkout process if no salutation is given. And again, "given" can just mean that you set the "not_specified" salutation, which can have any meaning you assign to it.

   This is an intransparent mess and should be changed. The very legality of requiring a salutation is now even in question. Just allow null values for all salutations in the application, it's already allowed in the DB structure, stop enforcing it in random places without a way to turn it off, and make the display name of a "null" salutation translatable via config.

   This is handled rather inconsistently in Shopware. In some but not all places, if you leave out the salutation, Shopware searches the database for the "not_specified" entry that comes with the installation and inserts it if found. If also sometimes inserts it just for display in the Administration if the real salutation reference is null, so you wouldn't even know the real value without looking directly into the database, but again, not always.

   Crucially, that "not_specified" entry can be changed and deleted at will, so there's no guaranteed meaning behind it.

   Also, sometimes like in the contact form the salutation… more

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   Gathering Feedback  ·  AdminMoritz Naczenski (Admin, shopware AG) responded

   Gathering Feedback

   
   

   We’re gathering feedback on this idea to better understand the need, use cases, and potential impact. At this stage, no implementation decision has been made.

   
   

   Please continue to vote and share details about how this would help you. Your feedback will support our evaluation and help us decide whether to move the idea forward.

5. Display order details clearly on one page instead of using tabs (similar to Shopware 6.4)

   The details of an order should be clearly displayed on one page. Unfortunately, the details are currently spread across several tabs.

   Clicking around, loading the various tabs and changing details takes longer than if everything could be done on one page.

   Shopware 6.4 is clearer than Shopware 6.7.

   Please change this.

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   0 comments  ·  Orders & Customers  ·  Delete…  ·  Admin →
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   Gathering Feedback  ·  AdminMoritz Naczenski (Admin, shopware AG) responded

   Gathering Feedback

   
   

   We’re gathering feedback on this idea to better understand the need, use cases, and potential impact. At this stage, no implementation decision has been made.

   
   

   Please continue to vote and share details about how this would help you. Your feedback will support our evaluation and help us decide whether to move the idea forward.

6. Add selection field in user profile settings for measurement preferences

   When a user changes the unit in a product, this change is applied at the user level and stored in the database in the user_config table with the key measurement.preferenceUnit. If there is already a dedicated entry for this in the database, it would be nice if the selection could be changed directly in the user profile.

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   0 comments  ·  System & Settings  ·  Delete…  ·  Admin →
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   Gathering Feedback  ·  AdminMoritz Naczenski (Admin, shopware AG) responded

   Gathering Feedback

   
   

   We’re gathering feedback on this idea to better understand the need, use cases, and potential impact. At this stage, no implementation decision has been made.

   
   

   Please continue to vote and share details about how this would help you. Your feedback will support our evaluation and help us decide whether to move the idea forward.

7. organisation unit should be defined in new emplyee

   As the organisation units are available with version 6.7, it should be possible to map the unit for new employees.

   Currently only the role can be set.

   Employees can only be mapped within the organisation unit when the employee is active (invitation link is clicked within the 2 hours reaction time).

   If organisation units are active in the customer and units are defined, it should be possible to map it within the employee mask. For existing and new employees.

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   0 comments  ·  B2B  ·  Delete…  ·  Admin →
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   Gathering Feedback  ·  AdminMoritz Naczenski (Admin, shopware AG) responded

   Gathering Feedback

   
   

   We’re gathering feedback on this idea to better understand the need, use cases, and potential impact. At this stage, no implementation decision has been made.

   
   

   Please continue to vote and share details about how this would help you. Your feedback will support our evaluation and help us decide whether to move the idea forward.

8. Add empty alt tags to untagged thumbnails in image galleries

   Untagged images in the gallery get an empty alt tag when not tagged, which is a good default behaviour. The thumbnails in the gallery also need this. Currently, untagged images don't get any alt tag at all. This is an accessibility problem!

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   Gathering Feedback  ·  AdminMoritz Naczenski (Admin, shopware AG) responded

   Gathering Feedback

   
   

   We’re gathering feedback on this idea to better understand the need, use cases, and potential impact. At this stage, no implementation decision has been made.

   
   

   Please continue to vote and share details about how this would help you. Your feedback will support our evaluation and help us decide whether to move the idea forward.

9. Image keyword assistant for logos

   The image keyword assistant should be able to recognize well-known logos, not just objects.

   For example, when you upload the Shopware logo, only “Logo” appears as the alt text. When you upload Facebook logo, “Symbol, sign, cross” appears, which isn't really accurate, and nothing appears at all for Instagram logo.

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   0 comments  ·  AI  ·  Delete…  ·  Admin →
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   Gathering Feedback  ·  AdminMoritz Naczenski (Admin, shopware AG) responded

   Gathering Feedback

   
   

   We’re gathering feedback on this idea to better understand the need, use cases, and potential impact. At this stage, no implementation decision has been made.

   
   

   Please continue to vote and share details about how this would help you. Your feedback will support our evaluation and help us decide whether to move the idea forward.

10. UI / UX Improvements on Data Mapping in Shopping Experiences

    Please add pagination and search field to the data mapping (Datenzuordnung) list in CMS elements.

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    Gathering Feedback  ·  AdminMoritz Naczenski (Admin, shopware AG) responded

    Gathering Feedback

    
    

    We’re gathering feedback on this idea to better understand the need, use cases, and potential impact. At this stage, no implementation decision has been made.

    
    

    Please continue to vote and share details about how this would help you. Your feedback will support our evaluation and help us decide whether to move the idea forward.

11. Multi Inventory - Adding stock redirects annoyingly

    When working with the Shopwares Multi Inventory feature and wanting to assign stock to products, there is an annoying redirect to the first Warehouse Group after every update of stock in another Warehouse group.

    I have recorded this to showcase:
    https://www.awesomescreenshot.com/video/44724575?key=28cd44e9f3bd2e226b5b66e013185d70

    As you can see in the video, whenever I apply changes to warehouse group 2 & 3, you get redirected to the group 1 again, even if I might still need more changes applied in those previous groups. This interrupts and slows down the process, because I have to navigate back to either group 2 & 3 again.

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    0 comments  ·  User Experience  ·  Delete…  ·  Admin →
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    Gathering Feedback  ·  AdminMoritz Naczenski (Admin, shopware AG) responded

    Gathering Feedback

    
    

    We’re gathering feedback on this idea to better understand the need, use cases, and potential impact. At this stage, no implementation decision has been made.

    
    

    Please continue to vote and share details about how this would help you. Your feedback will support our evaluation and help us decide whether to move the idea forward.

12. Individual mandatory fields in the components

    In Shopware, there are both optional and required fields for the billing address and delivery addresses, where this assignment makes no sense in the B2B sector. A personal contact person is, in most cases, an optional addition in the B2B sector.

    The typical billing information for a company address is: Mustermann GmbH Musterweg 1 12345 Musterhausen

    Persons are also rarely listed in the delivery addresses. Here, too, it should only be an option. In the delivery addresses, it may be necessary to explicitly list a recipient: Mustermann GmbH, Attn: Marketing Department - Uwe Kleemann, Musterweg 1 12345 Musterhausen.

    Currently, the following required fields are available:
    First name, Last name, Street and house number, City, Country

    and the following

    optional
    fields: Company, Department, ZIP code, State

    The following distribution would make sense for the B2B sector, and therefore for us:

    Required fields:
    Company, Street and house number, ZIP code, City, Country

    Optional fields:
    First name, Last name, Department, State

    In Shopware, there are both optional and required fields for the billing address and delivery addresses, where this assignment makes no sense in the B2B sector. A personal contact person is, in most cases, an optional addition in the B2B sector.

    The typical billing information for a company address is: Mustermann GmbH Musterweg 1 12345 Musterhausen

    Persons are also rarely listed in the delivery addresses. Here, too, it should only be an option. In the delivery addresses, it may be necessary to explicitly list a recipient: Mustermann GmbH, Attn: Marketing Department - Uwe Kleemann, Musterweg 1 12345 Musterhausen.

    Currently, the… more

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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    Gathering Feedback  ·  AdminMoritz Naczenski (Admin, shopware AG) responded

    Gathering Feedback

    
    

    We’re gathering feedback on this idea to better understand the need, use cases, and potential impact. At this stage, no implementation decision has been made.

    
    

    Please continue to vote and share details about how this would help you. Your feedback will support our evaluation and help us decide whether to move the idea forward.