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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
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Shopware 6 - Product Feedback & Ideas

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284 results found

  1. In order to work effectively with product reviews, improvements are needed in the admin management for product reviews.
    Currently, managing reviews is not possible; there are no filters (e.g. product, stars, sales channel, language, approved, date) and after editing a review, you are taken straight back to the first page.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  2. Topic: Missing User Feedback for Unactivated Coupon Promotions

    Description:
    When a customer enters a coupon code linked to a promotion during checkout, it is technically validated.

    If the promotion cannot be activated due to the current contents of the shopping cart (e.g., due to product category or discount restrictions), the customer receives no feedback on the front end.

    From the customer's perspective, nothing happens – even though the code would be valid.

    Current Behavior (Default):
    - Coupon is checked in the background.
    - No error message or information is displayed if conditions are not met.
    - The customer does not…

    6 votes

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  3. Currently, when customers want to change a variant of a product already added to the shopping basket — for example, choosing a different size or color — they are required to leave the basket or checkout and navigate back to the product detail page. This process interrupts the purchasing flow and increases the likelihood of order cancellations or customer frustration.

    With this enhancement, customers should be able to easily modify product variants directly from the basket or checkout interface.

    Functional Proposal:

    Add a variant selector for each product line item in the shopping basket and checkout.

    When a customer changes…

    6 votes

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    0 comments  ·  Checkout  ·  Admin →
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  4. Implement an option that allows hiding the buy button for specific products. Moreover, it should be possible to hide the buy button for specific sales channels while it continues to be displayed in other sales channels.

    6 votes

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  5. Hello,

    We are missing the net margin of products sold that day. It would be cool if this could be added e.g. an average margin for all sales and a margin per supplier and/or product.

    (price.net-purchaseprice.net)/price.net

    Thanks in advance!

    Kind regards,

    6 votes

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  6. Deutsch:
    Die Erfahrung zeigt, dass die meisten Geschäftskunden eine eigene E-Mail-Adresse für den Rechnungsempfang haben, um ihre Buchhaltung zu organisieren und Rechnungen zentral zu sammeln. Aus diesem Grund sollte Shopware 6 es den Kunden ermöglichen, nicht nur eine separate Rechnungsadresse, sondern auch eine separate E-Mail-Adresse für den Rechnungsempfang anzugeben. Diese sollte dann auch zum Export (via API etc.) in das ev. angebundene ERP zur Verfügung stehen.

    Englisch:
    Experience shows that most business customers have a separate email address for receiving invoices in order to organise their accounting and collect invoices centrally. For this reason, Shopware 6 should allow customers to…

    6 votes

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  7. It's currently not possible to see the password you've entered when registering or changing your existing password in your account profile

    6 votes

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    0 comments  ·  Checkout  ·  Admin →
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  8. EN: We’re facing a challenge where revenue is currently displayed only including VAT in overviews. Since we apply different VAT rates (low, high, and intra-community supplies), it’s not feasible for us to view our revenue excluding VAT through the tool. We believe this feature could be valuable for many businesses. Support for displaying revenue both with and without VAT would greatly simplify our accounting and reporting.

    DE: Unterstützung für die Option zur Anzeige von Umsatz mit oder ohne Mehrwertsteuer in Übersichten

    Wir stehen vor der Herausforderung, dass der Umsatz in den Übersichten derzeit nur inklusive Mehrwertsteuer angezeigt wird. Da wir…

    6 votes

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  9. It would be great if, in the admin panel, you could also search for customers by their UUID in the customer overview.

    5 votes

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  10. If, for example, a company name is searched for using the search bar within the admin interface, a small window appears displaying—among other things—customer names. However, only the first and last names are displayed, not the company name itself. Since it cannot be entirely ruled out that customer names unrelated to the searched company might also be displayed, the company name should be included in this list as well.

    5 votes

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    0 comments  ·  Search  ·  Admin →
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  11. Enhance the Digital Sales Room by introducing a real-time interaction feature (Button Frontend) that allows customers to directly request live consultations with available presenters, including a queue system for managing demand.

    Use Case Example:

    A customer browsing the Onlineshop has a question about a product or offering. Instead of waiting for a scheduled session, they can immediately request a consultation. If no presenter is available, they are placed in a queue and connected as soon as possible.

    This feature would significantly enhance the flexibility and usability of the Digital Sales Room, turning it into a hybrid tool that supports both…

    5 votes

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  12. Currently, one cannot display all products from a category including subcategories in the administration. Both the filter on the product page and the assigned products page of the category will only display directly assigned products.

    It would be helpful to have a filter option to display products of subcategories as well. Otherwise, one would need to use workarounds via dynamic product groups, the API, or Import/Export.

    5 votes

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  13. Customizing email templates is usually quite complex and hardly feasible for the average customer. For example, adding the manufacturer's name for each item in the order confirmation.

    The entire process of customizing email templates should be significantly simplified and made much more intuitive. We also receive a large number of support requests regarding this.

    5 votes

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  14. When a customer views a product page on a mobile device, it is possible to swipe through the different product images.

    However, once the gallery (full screen) is opened, it is no longer possible to navigate through the images by swiping, and only the arrow keys can be used.

    This behavior is not transparent and therefore not comprehensible to the customer, making it feel like an error.

    5 votes

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  15. Recurring support tickets indicate that the shop's homepage configuration is not centralized enough.

    Firstly, the shop's homepage is determined by the category layout. Secondly, the homepage can also be set within the category itself (under the "General" tab -> "Homepage" option).

    These numerous different configuration options conflict with each other and lead to unnecessary support tickets. The configuration should therefore be simplified.

    5 votes

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  16. Current Situation / Problem:
    Custom Products allow merchants to offer additional services or configurations (e.g. sawing, drilling, processing) with fixed surcharges per selected option.
    These surcharges are currently static and independent of the ordered quantity of the main product.

    While tiered pricing can be configured on the product level, it cannot be applied to Custom Product options or their surcharges.

    Concrete Use Case
    A merchant sells steel beams (e.g. HEB / HEA) and offers optional processing services via Custom Products.

    Example: Option “Sawing”

    • Sub-options: Fixed cut, Center cut, Mitre cut
    • Current behavior: fixed surcharge, e.g. €15 per cut

    Desired behavior:…

    5 votes

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  17. Shopware does not support the use of placeholders for customer number, customer name, company name, and date in document file names. This makes efficient and precise management of generated files more challenging.

    To optimize the categorization and archiving of documents, it would be highly beneficial to allow placeholders for the mentioned customer data in both the prefix and suffix of the file name. This would significantly simplify the handling of documents and improve the overall user experience of the software.

    We kindly request that this functionality be integrated into a future version.

    5 votes

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  18. The following use case occurs very frequently in our business model:
    A person gives away a subscription for 3, 6, or 12 months. The giver does not want to pay for each individual shipment separately, but rather pay the total amount once at the beginning, and the subscription ends after the prepaid period.

    5 votes

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  19. Currently, when changing the payment method of an existing order (/account/order/edit-payment), the rule engine is not re-executed.

    Instead, Shopware continues to use the payment methods that were available at the time the original order was placed.

    This results in the following scenarios not being handled correctly:
    - Payment methods become valid for the customer retroactively (e.g., based on tags, customer groups, or rules) → but do not appear in the selection.
    - Rules change retroactively (e.g., "Always valid" is added) → no update occurs.
    - Changes to customer data, addresses, or order items are not reflected.

    This means that customers…

    5 votes

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  20. Currently, a shop owner can decide based on the country of delivery if a B2B order with a valid VAT No. may be taxed or not. However, in some constellations the decision must be made based on the VAT No. as well.

    Example:
    German customer with German VAT No. orders something to the Netherlands. When the country settings for NL have the “Tax-free (B2B)” option checked, VAT will not be charged. However, since the customer is a Germany based company with a German VAT No., an order like this does not count as an intra-EU supply but as a supply…

    5 votes

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    0 comments  ·  B2B  ·  Admin →
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