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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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1464 results found

  1. Challenge:
    Currently its not possible to maintain all data of the shop (address, banking etc.) centrally and display it flexibly in documents, imprint, mail templates...

    2 votes

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    This problem does only apply to a very niche target group and is mainly useful if a customer does want to try out new markets "quick and dirty". 

    Usually, there are other processes and concepts in place to handle those main information and merchants do not need additional small configuration help within the shopware admin to represent their company structure setting in terms of addresses. 

  2. Currently, orders are being tracked by google analytics on the confirmation page. Challenge: when you click "confirm" you need to connect to a payment provider and for example if your card has insufficient funds the order will be tracked but not actually gone through.
    Solution: Orders should only be tracked on the "finish"/success page - or even better: In the analytics tab in the sw6 admin, you should have a configuration that enables you to set the "location"/time when an order should be tracked acc. to your preference.

    Value for merchant: More realistic/reliant feedback on actual order numbers.

    2 votes

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  3. 2 votes

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    0 comments  ·  B2B  ·  Admin →
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  4. I recently stumbled upon this press release by one of our partners - basically an ad for their plugin: https://www.openpr.de/news/1299320/Shopware-Shops-werden-KI-sichtbar-mitho-veroeffentlicht-KI-Agentic-Commerce-Plugin.html

    However, as Shopware wants to go ahead with AI massively, the proposed features seem to be basic when it comes towards being prepared for AI readability:

    • structured product and category feeds in JSON format
    • llms.txt and other manifests for AI
    • precise microdata and JSON descriptions of variants, prices, shipping etc.
    1 vote

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    0 comments  ·  AI  ·  Admin →
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  5. When a partial cancellation of an order line item occurs, it is unclear which status should be used.

    Example scenario:
    An order contains a line item with a quantity of 10 units. Due to limited availability, 2 units are canceled and refunded, while 8 units remain fulfilled. Conceptually, the line item would require a status such as “partially canceled”.

    However, no such status exists for cancellations. In contrast, a “partially returned” status is available for returns.

    1 vote

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  6. Der Button ein Produkt aktiv oder inaktiv zu schalten, sollte sofort, wenn man im Backend auf ein Produkt klickt, ersichtlich und anwählbar sein.

    The button to activate or deactivate a product should be immediately visible and selectable when clicking on a product in the backend.

    1 vote

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  7. I have an item that comes in two versions, one physical and one digital.
    I can still change the stock level in ParentProduct as the main product, but it has no effect on the stock level of the physical variant (the digital one has 0 anyway, because it is infinite).
    Either this should also be inheritable, so that you can set the stock level in the parent product without having to go into the physical variant, or it should be greyed out in the parent product, as it has no function anyway.

    Ich habe einen Artikel, der hat zwei Varianten,…

    1 vote

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  8. Possibility to upload CAD files directly in Shopware and convert them to optimized .glb models ready for web 3D-Viewer's and Augmented Reality. No manual prep, no extra tools – just faster 3D product experiences for your customers.

    1 vote

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    STARTED  ·  0 comments  ·  User Experience  ·  Admin →
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  9. Currently, the link for guest orders is only valid for 30 days. This value is hard-coded in the source code in such a way that it cannot be easily overwritten with a simple event listener. It is necessary to decorate the entire OrderRoute and completely override the load() method in order to adjust the value within the filterOldOrders() method, which is unfortunately private.

    The value of 30 days is often far too short, especially when the shop works a lot with pre-orders that can be ordered months in advance. The support effort for this is immense.

    At the moment, the…

    1 vote

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  10. EN:

    Include purchase history in search like it is mentioned here: https://www.shopware.com/en/deep-search-powered-by-nosto/:

    "70% of visitors are more likely to buy when search results match their purchase history."

    DE:

    Beziehe die Kaufhistorie in die Suche ein, wie hier beschrieben: https://www.shopware.com/de/deep-search-powered-by-nosto/:

    „70% der Besucher kaufen eher, wenn die Suchergebnisse ihrer Kaufhistorie entsprechen. “

    1 vote

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    0 comments  ·  Search  ·  Admin →
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  11. The search in the account under Merchant > Support> Support Tickets should also be done at content level.
    Currently, the search only runs through the ticket titles using the filter.

    1 vote

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    0 comments  ·  Shopware Account  ·  Admin →
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  12. If a sales channel gets set to "inactive" it should no longer be visible in selection fields (e.g. field "visibility" on product level)

    1 vote

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  13. https://developers.google.com/search/docs/specialty/ecommerce/pagination-and-incremental-page-loading

    Use URLs correctly:
    - Give each page a unique URL. For example, include a ?page=n query parameter, as URLs in a paginated sequence are treated as separate pages by Google.
    - Don't use the first page of a paginated sequence as the canonical page. Instead, give each page its own canonical URL.


    Currently, the canonical page in categories is always the first page. Without pagination URLs.

    According to Google, the canonical URL should be set up including pagination.

    Please correct this.

    1 vote

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    0 comments  ·  SEO  ·  Admin →
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  14. According to the EU Geo-Blocking Regulation (Regulation EU 2018/302), merchants must not discriminate against customers based on their residence or delivery country regarding access to goods and pricing.

    Most legal interpretations agree that:

    • A unified net price across EU markets is compliant, and

    • Gross prices may vary depending on the applicable VAT rate,
      as long as the underlying net price is identical.

    However, Shopware currently forces the opposite approach:

    It keeps gross prices constant, and recalculates net prices differently per country.

    This makes it impossible to maintain a consistent net price across EU countries and can cause compliance concerns for…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  15. Instead of only creating rules manually, it would be cool if we could create the rules via prompt. So rather describing what the rule is supposed to do and then have it built for you, reducing the manual effort.

    1 vote

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    0 comments  ·  AI  ·  Admin →
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  16. Currently the recipient employee is not generally available inside the flow builder. As a new actor within the B2B suite this role should be added. So we can freely use the flow builder with the B2B suite.

    The specific employee flows seem hardcoded within the B2B suite as illustrated in my screenshot. Employees do receive the correct mail, but it's not configurable/visible in the flow builder.

    1 vote

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    0 comments  ·  B2B  ·  Admin →
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  17. It would be nice to allow inserting a custom product description per saleschannel for products. This way it would be possible to easily adjust the voice of tone and the highlighted information to my target group (ex. B2B & B2C). It could be also relevant for other text fields in the product like the title.

    1 vote

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  18. It would be helpful to have the option to create a text via AI (as it is possible in shop experiences and product desrciption) would be available to all text fields, including custom fields, when creating/editing a product.

    1 vote

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    0 comments  ·  AI  ·  Admin →
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  19. Shop owners sometimes report having difficulties finding B2B root accounts when provided with little more than a mail address of an employee in case it is not conforming to the companies' mail structure.

    For example:

    Our B2B root account is company@example.com.
    Our employee's mail address is employee@shopware.com.

    Since the mail addresses don't match, when searching for employee@shopware.com, we will find no results for customers. This is sometimes the case where entire departments have separate mail addresses like a purchase department.

    So the request is to have an option to index employee mail addresses and associate them with…

    1 vote

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    0 comments  ·  B2B  ·  Admin →
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  20. EN
    We often receive enquiries about how image links in product comparisons or social shopping can be adjusted to use the domain of the exporting sales channel. There were already tickets for this in the old issue tracker: e.g. https://issues.shopware.com/issues/NEXT-17674.

    However, this ticket was then created last year https://github.com/shopware/shopware/issues/4807, reporting that CDN media were receiving the wrong domain.

    Programme request:
    Please adjust the URL determination for media so that the handling of media links follows the same pattern as the product links within a product comparison. Of course, it must be possible to resolve the link. CDNs must…

    1 vote

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