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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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58 results found

  1. In Shopware 5, it was possible to sort customers into the following customer streams:

    The following Dynamic segmentation: customers are automatically sorted into streams as soon as they fulfill the criteria.

    Parallel groups: Customers can be in multiple streams, allowing flexible segmentation.

    Possible applications: Streams can be used for personalized marketing campaigns, specific discounts or targeted newsletters.

    Please add the customer stream again in Shopware 6:

    Customers can be assigned to one or more dynamic groups.

    The dynamic customer groups should be definable via the Rule Builder and the standard customer group (e.g. B2B, standard customer) should not be changed.

    1 vote

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  2. For customer satisfaction survey: ability to ask some simple questions after the checkout to link a shopping experience or survey to external service to measure NPS, CES, CSAT.

    3 votes

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  3. Currently, it is not possible to differentiate old codes from new ones when u let the system generate new codes

    2 votes

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  4. It should also be possible to process discount promotions if orders with this discount have already been placed.

    Some discounts are intended to be used permanently, except that the discount itself changes from time to time. However, this is currently not possible.

    1 vote

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  5. There are companies in our customer base that have several buyers. However, the voucher can only be redeemed once per company, regardless of how many buyers this company has. This means that not every customer should be able to use the voucher once, but only each company once in total.

    2 votes

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  6. Implement bulk edit fuctionalities for the newsletter recipent overview so multiple pre-selected recipents could be deleted at once.

    4 votes

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  7. Customer feedback: The promotions module should receive additional configurable columns within the overview, like showing the discount value (e.g. absolute/percentual mode) as well as their value (e.g. 70% or 70.00)

    1 vote

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  8. If you have a lot of promotions and then new sales channels are added, you have to add the new sales channels to each promotion individually.

    There should be an option “All sales channels” so that new sales channels are automatically included.

    1 vote

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  9. At present, multiple discounts are always deducted from the total amount of the shopping basket.

    There is also very often the scenario that multiple discounts are to be granted. In this case, the discounts should always be deducted from the new total, as otherwise far too much discount is granted.

    Example
    1. discount:
    from 300 € > 3 % discount
    from 500 € > 5 % discount

    1. discount: 2 % discount

    Here the second discount (2% discount) must not be deducted from the original total, it must be deducted from the new total (after 1st discount).

    There must be the…

    18 votes

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 24 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    If this is still important for your setup, a Shopware developer can build it as a custom extension.Shopware's architecture is designed to be extended, so requirements of this nature can typically be addressed at project level.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  10. Discount promotions should already be marked or displayed in the listing (comparable to Shopware 5) and not only in the shopping cart.

    28 votes

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 24 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    If this is still important for your setup, a Shopware developer can build it as a custom extension.Shopware's architecture is designed to be extended, so requirements of this nature can typically be addressed at project level.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  11. Promotion codes should be reactivated automatically (when an order is cancelled).

    Example: An order (with promotion) was set to cancelled after a certain time. Unfortunately, the code still has the status "used". After such or a similar cancellation, the code should automatically be released again.

    6 votes

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  12. Add a description field to the promotions as the promotions name is not enough to identify them if you have many active promotions and the naming of the promotion is used as name in the cart so it is not possible to use an indentifyable name in the backend

    2 votes

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  13. Promotions should have their own order number as in Shopware 5. Some merchandise management systems require this in order to be able to work with them properly.

    3 votes

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  14. Currently, it doesn't matter whether voucher codes are capitalized or not, as long as the code is correct. It would be nice to offer an option for the customer to set whether the voucher codes should be case-sensitive.

    2 votes

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  15. Currently, there is no good option to tell a promotion to only apply the discount to two different items.

    Example:

    Buy item A + 1 of items B-E and get a €250 discount
    Buy item A + 2 different items from B-E and get 500 € discount

    The first works without any problems.
    The second also works, but it also works if you add item B to the shopping cart twice, for example.

    There is the rule “Total number of different items in the shopping cart” but this is also counted with items that are not part of the promotion.

    1 vote

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  16. It would be great if we could choose the that the discount calculation should be based on list price with a fallback: product price - this so that promotions do not give a discount on a already discounted product

    12 votes

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    Not enough interest

    We’re closing this idea because it has not received significant interest or activity over the past 24 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.


  17. It would be useful to have a rule that recognizes duplicate products in the shopping cart.
    The rule could look something like this: Item same product quantity is equal to 2"
    As an application example:
    A store operator wants to give a discount on the second product if there are two of them in the shopping cart.

    So twice product A and once product B there should be a discount on one of the products A.
    Twice product B, but only once product A, there should be a discount on product B.

    1 vote

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  18. Currently it is not possible to duplicate promotions and edit the duplicated one afterwards. This would help to be more efficient in the administration.

    13 votes

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 24 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  19. It would be nice to be able to add product numbers to promotions as well optionally. This would make it easier for accounting for example to discern what happened in an order later based on an invoice, for example.

    The current handling of it (no product number or anything other than the promotion's name) can make it very difficult to understand what happened in the past - particularly because you must name promotions in a simple way so that the customer is not getting confused and understands what it is that grants them the discount.

    In this scenario, the same…

    3 votes

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  20. As a shop owner, I want to create custom product sorting e.g. based on individual ranking, on categories, rules, paid product rankings etc.

    34 votes

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 24 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    If this is still important for your setup, a Shopware developer can build it as a custom extension.Shopware's architecture is designed to be extended, so requirements of this nature can typically be addressed at project level.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

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