44 results found
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Searching for customers in the admin panel using the UUID
It would be great if, in the admin panel, you could also search for customers by their UUID in the customer overview.
4 votes -
Automatic Country Restrictions Based on Manufacturer
Many merchants need to restrict the sale of specific brands or manufacturers in certain countries due to contractual, legal, or distribution agreements.
Currently, country restrictions must be assigned manually on a product-by-product basis. This becomes error-prone and difficult to maintain, especially for large product catalogs and when new products are added regularly.
A valuable enhancement would be the ability to define country restrictions at the manufacturer level and automatically apply them to all associated products.
Key benefits include:
- Automatically inheriting country restrictions for newly created products of a manufacturer
- Reducing manual maintenance and the risk of human error
- Ensuring compliance…
2 votesGathering Feedback
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Warenkorb Spalte "Produktnummer" auch für Angebote
Im Backend besteht derzeit im Warenkorb von Angeboten keine Möglichkeit, die Spalte „Produktnummer“ einzublenden, um die Artikelnummern der hinzugefügten Produkte direkt sehen zu können.
Da diese Funktion bei Aufträgen bereits verfügbar ist, wäre es sinnvoll und hilfreich, die Anzeige der Produktnummer auch für Angebote zu ermöglichen.
___EN below_______
Shopping cart column "Product number" also for offers: Currently, in the backend, there is no option to display the "Product number" column in the shopping cart for offers, so that the article numbers of the added products can be viewed directly. Since this function is already available for orders, it…
2 votesGathering Feedback
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Custom Delivery Statuses for Advanced Logistics Processes
Many merchants require delivery statuses that go beyond the standard statuses provided by Shopware, especially when operating complex warehouse and fulfillment processes with ERP/WMS integrations and B2B workflows.
The current set of delivery statuses is often insufficient to accurately reflect real operational states within the fulfillment process.
Examples of commonly needed custom delivery statuses include:
- On Hold
- Partially Pickable
- Waiting for Stock
- B2B Special Process
A valuable enhancement would be the ability to create and manage custom delivery statuses within the administration and use them throughout the order and fulfillment workflow.
This would enable merchants to better represent their internal…
1 voteGathering Feedback
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Configurable mapping of the buyer reference in e-invoices (ZUGFeRD / XRechnung)
In the current default behavior, the <BuyerReference> field in the generated e-invoice (ZUGFeRD / EN16931) is populated with the purchase order number.
However, for invoices to public sector clients (government agencies), the routing ID is generally required in the <BuyerReference> field. If the purchase order number is used instead, this can lead to:
- Validation errors in ERP/accounting systems (e.g., Lexware)
- Rejections by public sector clients
- Problems with input tax deduction
- Rejection by Peppol/XRechnung validators
Currently, there is no configuration option in the admin panel to adjust the BuyerReference mapping.
Problem:
- The<BuyerReference>parameter is not flexibly configurable by default.…3 votes -
Revocation request trigger - Setting an automatic revocation tag at the relevant orders
When the revocation request trigger is used in the flow builder, it is only possible to activate the "send e-mails" or "stop the flow" process.
It would be great if the revocation request trigger would also allow to automatically set a revocation tag at the relevant order. This would help to easily mark the orders, which have been revoked.
1 voteGathering Feedback
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payment method per customer
Default payment method should be available per customer so that we can use this information for
- customer account
- Reports
- order confirmation2 votesGathering Feedback
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Payment method change after order receipt with new payment method
Currently, when changing the payment method of an existing order (/account/order/edit-payment), the rule engine is not re-executed.
Instead, Shopware continues to use the payment methods that were available at the time the original order was placed.
This results in the following scenarios not being handled correctly:
- Payment methods become valid for the customer retroactively (e.g., based on tags, customer groups, or rules) → but do not appear in the selection.
- Rules change retroactively (e.g., "Always valid" is added) → no update occurs.
- Changes to customer data, addresses, or order items are not reflected.This means that customers…
5 votes -
Generate ZUGFeRD e-invoices via Bulk Edit
It is currently not possible to create an e-invoice using bulk edit.
You can only send the e-invoice, but not generate it directly using bulk edit.2 votesGathering Feedback
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Expanding columns under products, customers or orders
We've received requests from several departments asking if we could add additional columns for products, customers, or orders.
For example, the customer's last login date.
The reason for this is that customers often create multiple accounts (guest accounts).
This field would make it easier for our customer service to identify which account the customer is referring to, since 99% of the time it's the account that last logged in.
'Sales' would also be a really helpful column for us for products.
The standard fields should simply be available as optional items to simplify daily work.
6 votes -
Missing order line item status for partial cancellations
When a partial cancellation of an order line item occurs, it is unclear which status should be used.
Example scenario:
An order contains a line item with a quantity of 10 units. Due to limited availability, 2 units are canceled and refunded, while 8 units remain fulfilled. Conceptually, the line item would require a status such as “partially canceled”.However, no such status exists for cancellations. In contrast, a “partially returned” status is available for returns.
2 votesGathering Feedback
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Zahlungsart ändern
Die Zahlungsart sollte man nach dem Kauf ändern können. Es passiert oft, dass eine Zahlung fehlschlägt (über Amazon Pay oder PayPal) oder die Zahlung abgebrochen wird und der Kunde trotzdem die Ware möchte.
Momentan kann man leider nicht die Zahlungsart auf "Kauf auf Rechnung" ändern. Auf den Rechnungen steht dann die falsche Zahlungsart drauf.
Außerdem sollte man die vorausgewählte Zahlungsart der Kunden wieder ändern können. Mit 6.7.x ist diese Funktion entfernt worden.
ENG: The payment method should be changeable after a purchase.
It often happens that a payment fails (for example via Amazon Pay or PayPal) or is cancelled, but…3 votesGathering Feedback
We’re gathering feedback on this idea to better understand the need, use cases, and potential impact. At this stage, no implementation decision has been made.
Please continue to vote and share details about how this would help you. Your feedback will support our evaluation and help us decide whether to move the idea forward.
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Add Sha512 as legacyEncoder
Currently, only Sha256 and Md5 are supported as legacyEncoders for customer passwords. Please extend this to Sha512.
5 votes -
Invert the filter criteria
Sometimes a filter result is needed, that does not show the result where the criteria fits but where it doesn't fit. As examples:
All customers outside my country that don't pay with XXX
All customers that don't belong to the customer goup xxxOne way for a solution could be to add a check box that leads to an invertion of the selected filter criteria.
3 votes -
Adjustment of address format for countries as a bulk adjustment
Adjusting the address format for countries as a bulk adjustment would be an improvement, as this currently has to be done individually for each country and cannot be controlled centrally for all countries if, for example, you simply want to add the salutation.
3 votesGathering Feedback
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Enable configuration of ratings
The product reviews section needs to be further expanded. It's so rudimentary that almost nothing can be configured.
Possible optimizations:
- You can't set whether a comment (text) is mandatory (i.e., required) or optional. It's currently mandatory.
The minimum number of characters that can be written as a comment can't be set either. This is currently 40 characters.
You can set whether only customers who have purchased the product can leave a review, or whether all customers who haven't purchased it can leave a review.
What would be ideal for us: an optional comment, with only 10 characters for the comment…
5 votes -
Handling growing order numbers
With growing order numbers, the performance of loading these orders decreases.
It would be great if this decreasing of loading performance could be avoided, e.g. by loading older orders than X only on request.2 votesGathering Feedback
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VAT ID of guest accounts can't be changed via the shipping address.
If a commercial customer has an item delivered to another company in Austria and the invoice is sent to Germany, then the corresponding VAT ID should be taken from the delivery address - and not from the billing address.
The delivery address is the basis for which tax rate is used for the order.The VAT ID. field is not available under “Change delivery address”.
Registered customers change the VAT ID in the profile settings and cannot change it at all via the billing address, as guest customers do it.
The behavior should be the same for both account types…
8 votes -
returns management: Add additional items
Currently, no additional new items can be added to a return. It would be great if this option were available, for example, to add return costs that cannot be processed via the shipping costs.
4 votes -
Bulk edit: Document download: also as individual documents
We have a shop where the accounting department needs invoices, cancellations, and credit notes as individual PDFs (collected per month).
We thought we could simply do this via “Multiple changes” -> “Download documents.” However, this merges all documents into one PDF. This means that the function is not usable for accounting.Solution: Add an option to the multiple changes function that allows you to get the PDFs individually (ideally in a ZIP file).
Translated with DeepL.com (free version)
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Wir haben einen Shop bei dem die Buchhaltung die Rechnungen, Stornos und Gutschriften als einzelne PDFs benötigt (gesammelt pro Monat).
Wir…1 voteGathering Feedback
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