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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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165 results found

  1. Currently, only Sha256 and Md5 are supported as legacyEncoders for customer passwords. Please extend this to Sha512.

    5 votes

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  2. Sometimes a filter result is needed, that does not show the result where the criteria fits but where it doesn't fit. As examples:
    All customers outside my country that don't pay with XXX
    All customers that don't belong to the customer goup xxx

    One way for a solution could be to add a check box that leads to an invertion of the selected filter criteria.

    3 votes

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  3. Adjusting the address format for countries as a bulk adjustment would be an improvement, as this currently has to be done individually for each country and cannot be controlled centrally for all countries if, for example, you simply want to add the salutation.

    3 votes

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  4. We've received requests from several departments asking if we could add additional columns for products, customers, or orders.

    For example, the customer's last login date.

    The reason for this is that customers often create multiple accounts (guest accounts).

    This field would make it easier for our customer service to identify which account the customer is referring to, since 99% of the time it's the account that last logged in.

    'Sales' would also be a really helpful column for us for products.

    The standard fields should simply be available as optional items to simplify daily work.

    4 votes

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  5. Currrently only the invoice itself is abvailable for creating as a Zugferd format. The cancellation invoice should added as soon as possible, because this may lead to irriatations at accounting.

    11 votes

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  6. The product reviews section needs to be further expanded. It's so rudimentary that almost nothing can be configured.

    Possible optimizations:

    • You can't set whether a comment (text) is mandatory (i.e., required) or optional. It's currently mandatory.
    • The minimum number of characters that can be written as a comment can't be set either. This is currently 40 characters.

    • You can set whether only customers who have purchased the product can leave a review, or whether all customers who haven't purchased it can leave a review.

    • What would be ideal for us: an optional comment, with only 10 characters for the comment…

    4 votes

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  7. When creating a delivery note, all items from an order are included in the document by default, provided they are assigned to a delivery.

    Shopware does not differentiate between physical and digital products, and there is no option to select only specific items (e.g., physical or currently available) for inclusion in the delivery note.

    This leads to several problems in practice:

    Digital products appear on delivery notes even though they do not require physical delivery.

    Partial deliveries can only be handled manually via separate deliveries, which is very time-consuming for larger orders with many items.

    Currently, it is not possible…

    2 votes

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  8. In the current state, once a customer reaches the shopping basket or checkout, adding more products typically requires leaving the page, searching for the desired item elsewhere in the shop, and then returning to complete the order. This is critical for the conversion rate.
    For customers (B2C and B2B) this extra navigation step disrupts the workflow and increases the time needed to complete a purchase.

    To solve this, we propose introducing a product search field and add-to-basket function directly within the shopping basket and checkout view.

    2 votes

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  9. Currently, no additional new items can be added to a return. It would be great if this option were available, for example, to add return costs that cannot be processed via the shipping costs.

    3 votes

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  10. Currently, no additional new items can be added to a return. It would be great if this option were available, for example, to add return costs that cannot be processed via the shipping costs.

    3 votes

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  11. In connection with the order overview, there is a customer need to be able to search for external order references (e.g., Amazon/eBay order numbers or member names).
    This data is currently only stored in the "additional information" of the order during import and is therefore not found in the standard administration search function.

    Requirement/Use Case:

    Customers want to be able to search the order overview for these external references to more easily find orders for accounting or support.

    Typically, this involves fields such as:

    Amazon order number

    eBay order number

    eBay username

    Current status:

    The standard search in the order…

    2 votes

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  12. If a commercial customer has an item delivered to another company in Austria and the invoice is sent to Germany, then the corresponding VAT ID should be taken from the delivery address - and not from the billing address.
    The delivery address is the basis for which tax rate is used for the order.

    The VAT ID. field is not available under “Change delivery address”.

    Registered customers change the VAT ID in the profile settings and cannot change it at all via the billing address, as guest customers do it.

    The behavior should be the same for both account types…

    7 votes

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  13. Deutsch:
    Die Erfahrung zeigt, dass die meisten Geschäftskunden eine eigene E-Mail-Adresse für den Rechnungsempfang haben, um ihre Buchhaltung zu organisieren und Rechnungen zentral zu sammeln. Aus diesem Grund sollte Shopware 6 es den Kunden ermöglichen, nicht nur eine separate Rechnungsadresse, sondern auch eine separate E-Mail-Adresse für den Rechnungsempfang anzugeben. Diese sollte dann auch zum Export (via API etc.) in das ev. angebundene ERP zur Verfügung stehen.

    Englisch:
    Experience shows that most business customers have a separate email address for receiving invoices in order to organise their accounting and collect invoices centrally. For this reason, Shopware 6 should allow customers to…

    5 votes

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  14. I can currently only create one return per order via the returns management. However, this means that if I have two partial returns per order (for which I create two separate partial cancellations), both returns are visible on the second partial cancellation. However, only the specified returned item should be visible for each partial cancellation.

    3 votes

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  15. The details of an order should be clearly displayed on one page. Unfortunately, the details are currently spread across several tabs.

    Clicking around, loading the various tabs and changing details takes longer than if everything could be done on one page.

    Shopware 6.4 is clearer than Shopware 6.7.

    Please change this.

    1 vote

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  16. Die Zahlungsart sollte man nach dem Kauf ändern können. Es passiert oft, dass eine Zahlung fehlschlägt (über Amazon Pay oder PayPal) oder die Zahlung abgebrochen wird und der Kunde trotzdem die Ware möchte.

    Momentan kann man leider nicht die Zahlungsart auf "Kauf auf Rechnung" ändern. Auf den Rechnungen steht dann die falsche Zahlungsart drauf.

    Außerdem sollte man die vorausgewählte Zahlungsart der Kunden wieder ändern können. Mit 6.7.x ist diese Funktion entfernt worden.

    ENG: The payment method should be changeable after a purchase.
    It often happens that a payment fails (for example via Amazon Pay or PayPal) or is cancelled, but…

    1 vote

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  17. Currently there is only a static badge that shows if an order was created by an administrator.

    It would be nice if the actual user could be displayed, for example as a tooltip in the order list and directly in the badge in the order details.

    5 votes

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  18. It would be great if you could also store the default currency in the customer account. At the moment you can only select the default language.

    2 votes

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  19. The current postal code validation is not only disabled by default, but also has very rudimentary Regex rules as default, for example \d{4} for Germany.

    To prevent malicious sign-ups, the validation should be improved by shipping better default Regex strings for the post code validation, to ensure that spam sign-ups are at least a bit more restricted.

    2 votes

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  20. It would be nice if you could already edit orders from the order overview and, for example, adjust the status or add a consignment number.

    4 votes

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