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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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135 results found

  1. It should be possible to delete documents, especially invoices.

    Several reasons why it should be possible are listed here: https://forum.shopware.com/t/loeschen-von-dokumenten-nicht-mehr-moeglich/97011

    Without this function you cannot really test the invoice generation on a production system and you cannot change false invoices that customers have never received.

    Due to a bug multiple invoices can be created for the same order with the only difference of the invoice number. Currently you cannot delete the redundant invoice.

    32 votes

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  2. It must also be possible to change the shipping method and payment method later in the admin.

    A scenario that occurs again and again and must be possible.

    Example:
    A customer orders online (prepayment and DHL shipping). However, the customer now comes to us directly. Now we need to be able to change the customer's payment method and shipping method in the store backend as an admin.

    Or I have to change the shipping method for a company order from DHL to freight forwarding.

    24 votes

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  3. Most of the people first click on the search positions bar if they want to add a position, because the add position button is next to it and it looks like you can search a product there and add this product as position with the button next to it. It's on the quick-order modal (ux1.png) such as on the normal new order window (ux2.png).

    I would suggest to use the searchbar for adding products and the search position bar should only appear if there already is a position inside the order (or maybe 3 or more positions are there).

    At…

    41 votes

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  4. It should be possible to log in directly to the customer account via the admin again in the "Standard".

    We know that there are paid extensions for this. But it should be standard.

    28 votes

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  5. Add information just like "customer group", "company name" and "vat id" to the order details. To get those kind of information you currently need to open the customer record itself.

    4 votes

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  6. Currently, there is an error that the statuses of e.g. the payment status, delivery status and order status are not translated.

    How to reproduce:

    create a new 6.6.7.0 Shop with German as default language

    install the Language Pack

    add f.e. French as language and assign a domain to the language

    create an order as a customer in the Storefront+

    go to “Orders” in the customer account

    Actual result:
    German Translations are displayed within the French Account

    Expected Result:
    Status gets translated

    3 votes

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  7. Currently, the full voucher value is also issued for a partial return. In the case of a partial return of an order with a percentage voucher, only the percentage of the product should be listed in the return. This is not yet possible.

    3 votes

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  8. When you accessed an order in the Admin in Shopware 6.4.x.x, you got an overview of the exact invoice and delivery address, including the names of the person.

    Since version 6.5.x.x the invoice and delivery address can be found in our admin under "Orders > OrderID > Details". Here you can find both addresses, but the name of the person is not shown anymore.

    It would make things way clearer, if the whole address, including the name, would be displayed again, simular as it had been done in 6.4.x.x.

    2 votes

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  9. EN
    Customers using JTL and Shopware can't use tracking number since JTL update 1.7.8.0. The reason therefore is, that JTL API now returns a full tracking link instead a tracking number.
    They justify this with multiple customer requests and that Shopware does not offer a second field for the complete link.
    It would be nice if we could help our customers in the short term by adding a second field in which the complete link could be entered. Since there are some customers who use JTL WaWi and the Shopware function (also for third-party plugins) is sabotaged, this would be…

    2 votes

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  10. Some Online Merchants suffer from recurring guest accounts, cluttering the database. It would be good to have some kind of a configurable mechanism to delete guest accounts after the order is proceeded or after a specific time (month, years).
    This feature request is discussed quite frequently, for example here in the forums (German): https://forum.shopware.com/t/gastkonten-automatisiert-loeschen/94778/

    24 votes

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  11. It would be useful to move orders from one customer account to another. Currently guest orders remain assigned to the guest account, even when a customer registers afterwards. Thus they cannot see the order status. Also for other scenarios (like duplicate accounts), moving orders would be useful.

    Es wäre hilfreich, Bestellungen von einem Kundenkonto auf ein anderes verschieben zu können. Derzeit bleiben Gastbestellungen dem Gastkonto zugewiesen, auch wenn sich ein Kunde später registriert. Somit kann er den Status der Bestellung nicht sehen. Auch für andere Szenarien (z. B. doppelte Konten) wäre das Verschieben von Bestellungen nützlich.

    2 votes

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  12. When you open the created documents, they are PDFs and when you preview them, you do not see the code from the Twig files of the documents, but something else.

    However, since you can only download PDFs, you can't really see what the associated HTML code and the applied CSS looks in the browser's developer tools.

    If you know this, you can adapt the templates much more easily.

    Now you have to guess the passages you want to change.

    2 votes

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  13. DE
    Firmenname sollte unbedingt auch in der Kunden- und Bestellübersicht angezeigt werden. In SW5 kein Problem, in SW6 nur Vor- und Nachname des Bestellers, statt der für den Shopbetreiber wichtigen Information der bestellenden Firma.

    EN
    The company name should definitely be displayed in the customer and order overview. No problem in SW5, in SW6 only the first and last name of the person placing the order, instead of the information about the ordering company that is important for the shop operator.

    3 votes

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  14. Let's say a customer uses one the same address as default delivery and default billing address. If editing this particular address through the administration and either(!) clicking

    "Set as default delivery address"
    OR
    "Set as default billing address"

    it automatically marks this one address as default delivery and default billing address anyways - most likely because there only is one address.

    In this case it would be nice, if we could automatically add a new address if the only address available is being edited and used for either "default shipping address" OR "default billing address". So in total I would…

    2 votes

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  15. Should be instead of: 10, 25, 50, 75, 100

    New: 50, 100, 200

    Default should be 100.

    Why: to see more orders at once and on larger resolution display (higher that FullHD) it is not a problem to see 200 orders at once.

    13 votes

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  16. We would like to address an important issue in the current version of Shopware 6 that could significantly impact the credibility of online shops: the lack of verification for product reviews.

    The Issue:
    Currently, anyone can leave a product review in Shopware 6 without having purchased the item. This makes shops vulnerable to fake reviews, which can be either overly positive or negative. Such reviews can heavily influence customer trust and the perception of the shop.

    Suggested Improvements:
    We propose implementing a feature that ensures only customers who have actually purchased a product can leave a review. Here are a…

    1 vote

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  17. As a merchant/customer it would increase the ease of use if I would have the option to create a subscription out of a submitted quick order.

    1 vote

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  18. Deutsch:

    Das Anlegen einer Gutschrift z.B. bei einer Retoure ist zu kompliziert.

    Verbesserungsvorschlag: Beim erstellen einer Gutschrift ein Auswahlmenü der bestellten Artikel anzeigen lassen. Aus diesem können dann die retournierten / reklamierten Artikel für die Gutschrift ausgewählt werden. Optimal wäre noch eine Option, ob die Versandkosten gutgeschrieben werden sollen oder nicht.

    English:

    Creating a credit note, e.g. for a return, is too complicated.

    Suggestion for improvement: When creating a credit note, display a selection menu for the items ordered. From this, the returned / complained articles can then be selected for credit. Another option would be ideal whether the shipping…

    4 votes

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  19. As not everything is offered to customers, it should be easily possible to hide some menu items in the customer account.
    For example, most shops won't sell subscription, so it would make no sense to have this menu item. Or if you don't offer different payment methods etc.

    It would be the greatest if you could hide menu items via the Rule builder, to make it more dynamic based on certain conditions. Example if you de sell subscription, to show the menu item if a customer has a subscritption. And so on.

    1 vote

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  20. Aktuell steht bei SW6 Backend Bestellungen nur ein Feld, mit Dropdown Menü für die Suche nach Artikelnummer oder Artikelname zur Verfügung. Oder die leere Positionszeile.

    In SW5 gab es bei Backendbestellungen je eine Spalte für Artikelnummer und eine für Artikelname, Preis, Steuer, etc. Man konnte die Artikelnummer verwenden, den Artikelnamen, Preis, Steuer etc. bearbeiten und die Bestellung mit den überschriebenen Daten anlegen. Damit war alles geregelt und konnte sauber an Kunden, Lager, etc. übergeben werden.

    Diese weitere Spalte bei den Backend Bestellungen fehlt in SW6. Damit hat man nicht mehr beide Felder zur Verfügung und kann keine Änderungen mehr vornehmen,…

    1 vote

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