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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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145 results found

  1. Currrently only the invoice itself is abvailable for creating as a Zugferd format. The cancellation invoice should added as soon as possible, because this may lead to irriatations at accounting.

    8 votes

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  2. Currently there is only a static badge that shows if an order was created by an administrator.

    It would be nice if the actual user could be displayed, for example as a tooltip in the order list and directly in the badge in the order details.

    4 votes

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  3. It would be nice if you could already edit orders from the order overview and, for example, adjust the status or add a consignment number.

    3 votes

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  4. It should be possible to delete documents, especially invoices.

    Several reasons why it should be possible are listed here: https://forum.shopware.com/t/loeschen-von-dokumenten-nicht-mehr-moeglich/97011

    Without this function you cannot really test the invoice generation on a production system and you cannot change false invoices that customers have never received.

    Due to a bug multiple invoices can be created for the same order with the only difference of the invoice number. Currently you cannot delete the redundant invoice.

    39 votes

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  5. It must also be possible to change the shipping method and payment method later in the admin.

    A scenario that occurs again and again and must be possible.

    Example:
    A customer orders online (prepayment and DHL shipping). However, the customer now comes to us directly. Now we need to be able to change the customer's payment method and shipping method in the store backend as an admin.

    Or I have to change the shipping method for a company order from DHL to freight forwarding.

    29 votes

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  6. When creating a new order (Orders > Create order), the first step is for colleagues to search for a customer, usually using the e-mail address.

    The customer they are looking for often only appears on page 4-5 of the search results - if they are found at all.

    If no matching customer is found, colleagues use the “Create customer” button and enter the relevant customer data.

    However, when saving, it is often found that the email address entered already exists, which leads to an abort.

    Suggestions for improvement:

    Optimization of customer search:

    Improve search algorithms to find customers faster and…

    3 votes

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  7. If you work with the customer and order overview on a daily basis, this quickly leads to frustration.

    For example, the number per page cannot be set and is far too low. This should be 100 or 200. Otherwise the unnecessary effort is too high and the work quickly becomes frustrating.

    Also, the filter or listing is often reset when changing pages. This also takes an incredible amount of time.

    We would like to see better handling here.

    2 votes

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  8. For shipping methods with complex price matrix structures it would be helpful to have the ability to duplicate the shipping methods.

    Für Versandmethoden mit komplexen Preismatrix-Strukturen wäre es hilfreich, die Möglichkeit zu haben, die Versandmethoden zu duplizieren.

    3 votes

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  9. One of our customers with a relatively large number of customers and orders has some problems with creating orders in the administration. Here are a few suggestions:

    The search for customers takes a very long time with several customers (More than 500k customers in the system). After selecting a customer, the grid seems to reload which may be superfluous?
    You could take some pain here if the way to create an order via the customer module would select the customer directly, but here you have to search for the customer again, which makes no sense.

    If a product is to…

    2 votes

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  10. Most of the people first click on the search positions bar if they want to add a position, because the add position button is next to it and it looks like you can search a product there and add this product as position with the button next to it. It's on the quick-order modal (ux1.png) such as on the normal new order window (ux2.png).

    I would suggest to use the searchbar for adding products and the search position bar should only appear if there already is a position inside the order (or maybe 3 or more positions are there).

    At…

    45 votes

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  11. If a commercial customer has an item delivered to another company in Austria and the invoice is sent to Germany, then the corresponding VAT ID should be taken from the delivery address - and not from the billing address.
    The delivery address is the basis for which tax rate is used for the order.

    The VAT ID. field is not available under “Change delivery address”.

    Registered customers change the VAT ID in the profile settings and cannot change it at all via the billing address, as guest customers do it.

    The behavior should be the same for both account types…

    1 vote

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  12. Shopware allows to add new products within existing orders. How ever, the way the button is currently designed is quite counter intuitiv and causes confusion.

    The button consists of two parts: "Add product" and an area with an arrow, indicating further options. Users tend to interprate it as in they need to click on the arrow area in order to access all options to add a new product. How ever, there are only the option "Add custom item" or "Add credit".

    This could be prevented by simply also showing the "Add product" option here as well.

    2 votes

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  13. It is currently not possible to change the delivery and billing address of a subscription either in the admin or in the storefront as a customer.

    Although it is possible as an administrator to manually change the addresses of each individual triggered order, this is an unreasonable amount of extra work. There must be an option to change these addresses for the duration of the subscription.

    So if customers move during a subscription, they have to take out a new subscription

    1 vote

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  14. It would be useful to move orders from one customer account to another. Currently guest orders remain assigned to the guest account, even when a customer registers afterwards. Thus they cannot see the order status. Also for other scenarios (like duplicate accounts), moving orders would be useful.

    Es wäre hilfreich, Bestellungen von einem Kundenkonto auf ein anderes verschieben zu können. Derzeit bleiben Gastbestellungen dem Gastkonto zugewiesen, auch wenn sich ein Kunde später registriert. Somit kann er den Status der Bestellung nicht sehen. Auch für andere Szenarien (z. B. doppelte Konten) wäre das Verschieben von Bestellungen nützlich.

    4 votes

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  15. EN:
    Please add the payment method to the order confirmation.
    This could looks like:
    {% if order.transactions.first.paymentMethod.translated.name is not null %}
    Zahlungsart: {{ order.transactions.first.paymentMethod.translated.name }}
    {% endif %}

    DE:
    Bitte die Zahlarz standardmäßig in der Bestellbestätigung hinzufügen.
    Dies kann so aussehen:
    {% if order.transactions.first.paymentMethod.translated.name is not null %}
    Zahlungsart: {{ order.transactions.first.paymentMethod.translated.name }}
    {% endif %}

    1 vote

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  16. Currently, if the vouchers are not taken into account when an order is placed, if an item is returned via Return Management.

    Although the amount of the return can be adjusted and the value including the voucher is suggested, it is not applied automatically.

    An option for automation would be useful here.

    2 votes

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  17. We would like to address an important issue in the current version of Shopware 6 that could significantly impact the credibility of online shops: the lack of verification for product reviews.

    The Issue:
    Currently, anyone can leave a product review in Shopware 6 without having purchased the item. This makes shops vulnerable to fake reviews, which can be either overly positive or negative. Such reviews can heavily influence customer trust and the perception of the shop.

    Suggested Improvements:
    We propose implementing a feature that ensures only customers who have actually purchased a product can leave a review. Here are a…

    2 votes

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  18. Add information just like "customer group", "company name" and "vat id" to the order details. To get those kind of information you currently need to open the customer record itself.

    4 votes

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  19. Should be instead of: 10, 25, 50, 75, 100

    New: 50, 100, 200

    Default should be 100.

    Why: to see more orders at once and on larger resolution display (higher that FullHD) it is not a problem to see 200 orders at once.

    22 votes

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  20. Currently, there is an error that the statuses of e.g. the payment status, delivery status and order status are not translated.

    How to reproduce:

    create a new 6.6.7.0 Shop with German as default language

    install the Language Pack

    add f.e. French as language and assign a domain to the language

    create an order as a customer in the Storefront+

    go to “Orders” in the customer account

    Actual result:
    German Translations are displayed within the French Account

    Expected Result:
    Status gets translated

    3 votes

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