153 results found
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VAT ID of guest accounts can't be changed via the shipping address.
If a commercial customer has an item delivered to another company in Austria and the invoice is sent to Germany, then the corresponding VAT ID should be taken from the delivery address - and not from the billing address.
The delivery address is the basis for which tax rate is used for the order.The VAT ID. field is not available under “Change delivery address”.
Registered customers change the VAT ID in the profile settings and cannot change it at all via the billing address, as guest customers do it.
The behavior should be the same for both account types…
7 votes -
E-invoice for cancellation invoice, too
Currrently only the invoice itself is abvailable for creating as a Zugferd format. The cancellation invoice should added as soon as possible, because this may lead to irriatations at accounting.
8 votes -
Separate customer e-mail address for sending invoices (billing address)
Deutsch:
Die Erfahrung zeigt, dass die meisten Geschäftskunden eine eigene E-Mail-Adresse für den Rechnungsempfang haben, um ihre Buchhaltung zu organisieren und Rechnungen zentral zu sammeln. Aus diesem Grund sollte Shopware 6 es den Kunden ermöglichen, nicht nur eine separate Rechnungsadresse, sondern auch eine separate E-Mail-Adresse für den Rechnungsempfang anzugeben. Diese sollte dann auch zum Export (via API etc.) in das ev. angebundene ERP zur Verfügung stehen.Englisch:
Experience shows that most business customers have a separate email address for receiving invoices in order to organise their accounting and collect invoices centrally. For this reason, Shopware 6 should allow customers to…5 votes -
Show admin user who created an order
Currently there is only a static badge that shows if an order was created by an administrator.
It would be nice if the actual user could be displayed, for example as a tooltip in the order list and directly in the badge in the order details.
5 votes -
Edit orders from overview
It would be nice if you could already edit orders from the order overview and, for example, adjust the status or add a consignment number.
4 votes -
Possibility to delete documents
It should be possible to delete documents, especially invoices.
Several reasons why it should be possible are listed here: https://forum.shopware.com/t/loeschen-von-dokumenten-nicht-mehr-moeglich/97011
Without this function you cannot really test the invoice generation on a production system and you cannot change false invoices that customers have never received.
Due to a bug multiple invoices can be created for the same order with the only difference of the invoice number. Currently you cannot delete the redundant invoice.
44 votes -
Returns-Management: Dealing with multiple returns / partial cancellation per order
I can currently only create one return per order via the returns management. However, this means that if I have two partial returns per order (for which I create two separate partial cancellations), both returns are visible on the second partial cancellation. However, only the specified returned item should be visible for each partial cancellation.
2 votes -
Add proper postal code validation
The current postal code validation is not only disabled by default, but also has very rudimentary Regex rules as default, for example \d{4} for Germany.
To prevent malicious sign-ups, the validation should be improved by shipping better default Regex strings for the post code validation, to ensure that spam sign-ups are at least a bit more restricted.
2 votes -
Orders: Subsequent change of shipping method and payment method in Admin
It must also be possible to change the shipping method and payment method later in the admin.
A scenario that occurs again and again and must be possible.
Example:
A customer orders online (prepayment and DHL shipping). However, the customer now comes to us directly. Now we need to be able to change the customer's payment method and shipping method in the store backend as an admin.Or I have to change the shipping method for a company order from DHL to freight forwarding.
33 votes -
Counter duplicates by checking the e-mail address for the e-mail domain for business domains
One function would be great: Assuming you have customers with a large number of addresses (e.g. municipalities or large corporations).
Example Mustermann AG group with the mail domain: @mustermann-ag.de
Here it would be great if a check could be made during registration: if further registrations with the mail domain @mustermann-ag.de come into Shopware, a message could appear: “There is already at least one customer account with the e-mail domain @mustermann-ag.de. Are you sure that another customer account is required for this company? If necessary, contact the user who has already created the customer account to place an order.”
It is…
2 votes -
Search for amazon or ebay orders
DE
Search in orders: it should also be possible to search by ebay name and Amazon order number. When I search for names in orders, the latest order should always come up (as in SW 5).
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EN
Suche in Bestellungen: es soll auch nach ebay Namen und Amazon Bestell-Nr. möglich sein zu suchen. Wenn ich nach Namen in Bestellungen suchen sollte immer die neueste Bestellung ob kommen (wie in SW 5 auch).2 votes -
Subscription: Possibility to change the addresses
It is currently not possible to change the delivery and billing address of a subscription either in the admin or in the storefront as a customer.
Although it is possible as an administrator to manually change the addresses of each individual triggered order, this is an unreasonable amount of extra work. There must be an option to change these addresses for the duration of the subscription.
So if customers move during a subscription, they have to take out a new subscription
2 votes -
payment method in order confirmation
EN:
Please add the payment method to the order confirmation.
This could looks like:
{% if order.transactions.last.paymentMethod.translated.name is not null %}
Zahlungsart: {{ order.transactions.last.paymentMethod.translated.name }}
{% endif %}DE:
Bitte die Zahlarz standardmäßig in der Bestellbestätigung hinzufügen.
Dies kann so aussehen:
{% if order.transactions.last.paymentMethod.translated.name is not null %}
Zahlungsart: {{ order.transactions.last.paymentMethod.translated.name }}
{% endif %}2 votes -
Improve Admin search customer module
When creating a new order (Orders > Create order), the first step is for colleagues to search for a customer, usually using the e-mail address.
The customer they are looking for often only appears on page 4-5 of the search results - if they are found at all.
If no matching customer is found, colleagues use the “Create customer” button and enter the relevant customer data.
However, when saving, it is often found that the email address entered already exists, which leads to an abort.
Suggestions for improvement:
Optimization of customer search:
Improve search algorithms to find customers faster and…
3 votes -
Order overview → Adjust total amount to for cancellation invoice
When a cancellation invoice is issued, the totals of an order are not adjusted. For clarity, under Order -> General, we would like the items to be posted as negative, and the totals for a cancellation invoice to be 0. We would also like to be able to credit individual items rather than just add them.
1 vote -
Better filter options within e.g. customer and order overview
If you work with the customer and order overview on a daily basis, this quickly leads to frustration.
For example, the number per page cannot be set and is far too low. This should be 100 or 200. Otherwise the unnecessary effort is too high and the work quickly becomes frustrating.
Also, the filter or listing is often reset when changing pages. This also takes an incredible amount of time.
We would like to see better handling here.
2 votes -
compact overview on the returnpage
English:
I noticed that on the return page, the info fields are currently stacked vertically, while the shipping and payment details sit at the very bottom in a separate box. This forces users to search for key information or scroll extensively to see everything grouped together.Suggestion:
1. Place the summary and status info side by side – important return informations and shipping & payment status visible at a glance.
2. Put the product table directly below – immediately shows which items can be returned and any relevant details.
3. Use page space compactly and create a clear information hierarchy…1 vote -
Customer Group Not Stored with Order Could Lead to Inconsistent Behavior
Actual behaviour:
It seems that Shopware does not store the customer group with the order, instead retrieving it from the customer record when the order is updated. This behavior might lead to potential inconsistencies in how orders are processed, especially if the customer group changes over time.
Additional Notes:
Other shop systems store the customer group along with the order to maintain consistency.
Shopware triggers specific rules or actions based on the customer group, so this behavior may cause issues with rule application or order management.
While this may be intentional, it could lead to unintended changes in customer-specific behavior,…1 vote -
Ability to duplicate shipping methods
For shipping methods with complex price matrix structures it would be helpful to have the ability to duplicate the shipping methods.
Für Versandmethoden mit komplexen Preismatrix-Strukturen wäre es hilfreich, die Möglichkeit zu haben, die Versandmethoden zu duplizieren.
3 votes -
Improvements of the Order creation in the administration.
One of our customers with a relatively large number of customers and orders has some problems with creating orders in the administration. Here are a few suggestions:
The search for customers takes a very long time with several customers (More than 500k customers in the system). After selecting a customer, the grid seems to reload which may be superfluous?
You could take some pain here if the way to create an order via the customer module would select the customer directly, but here you have to search for the customer again, which makes no sense.If a product is to…
2 votes
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