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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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1434 results found

  1. Shop admins should have the possibility to define CC and BCC contacts in the mail send function within the flow builder, as well as have the option to define a reply-to address that is used whenever a customer tries to reply to a mail.

    25 votes

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  2. Currently, Shopware 6 does not provide a native feature for automatically calculating variable fees such as customs duties, import taxes, or country-specific charges during checkout.
    However, this functionality is increasingly important for international merchants to ensure a legally compliant and transparent order process.

    Competing platforms (e.g., Shopify) already offer this functionality as a built-in feature. It enables automated calculation and display of additional fees (e.g., customs duties, import VAT, service fees) based on product value, shipping destination, product category, or customs tariff number (HS code).

    In Shopware, this can currently only be achieved through manual configuration using the shipping method…

    8 votes

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    1 comment  ·  Checkout  ·  Admin →
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  3. Following the launch of the first iteration of Shopware Analytics, we are continuing to develop the next iterations, which will further enhance functionalities. Additionally, we will steadily introduce a series of new dashboards featuring more metric visualizations. These updates will be rolled out independently of Shopware minor releases, leveraging the flexibility of our App-based service.

    We invite you to explore the new features of Shopware Analytics and share your feedback. Your insights and feedback will be considered during development to ensure continuous improvement.

    Here you can find the original feedback, which was the base of the first iteration: https://feedback.shopware.com/forums/942607/suggestions/45651289

    86 votes

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    We already started the further development and already added new statistics:


    Added a new KPI “Promotion codes”

    Added a new KPI “Sales by manufacturer”

    Added a new KPI Sales by country

    Added a new KPI Best selling products

    UI enhancements and technical improvements

  4. In the current Shopware SaaS checkout, which uses FriendlyCaptcha, users sometimes overlook the CAPTCHA field. After filling out all required fields, they attempt to continue the checkout process, but nothing happens. There is no indication that the CAPTCHA is missing.

    While other required fields are highlighted in red or otherwise marked when incomplete, the CAPTCHA field does not receive any visual feedback. This can lead to confusion and interrupt the checkout experience.

    It is therefore suggested that the CAPTCHA field be visually highlighted (e.g., marked in red) when it has not been completed, consistent with the behavior of other required…

    6 votes

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    0 comments  ·  Checkout  ·  Admin →
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  5. Laut https://www.heise.de/hintergrund/Warum-im-Netz-Checkboxen-fuer-AGB-und-Datenschutz-meist-ueberfluessig-sind-10449542.html braucht man keine Checkboxen für Datenschutzerklärung und AGB.

    Durch das Entfernen der Checkbox für die AGB im Checkout ist der Checkout viel schneller und einfacher.

    Bei der verlinkten Seite sind Formulierungen für den Text angegeben. Ohne Checkbox muss der Text angepasst werden.

    Viele Besucher übersehen die Checkbox, klicken auf den Kaufen-Button und bekommen dann eine Fehlermeldung, dass sie erst einen Haken setzen müssen.

    14 votes

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    STARTED  ·  2 comments  ·  Checkout  ·  Admin →
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  6. 12 votes

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    0 comments  ·  Checkout  ·  Admin →
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  7. Automatic reminder for shopping basket cancellations. Optionally with an incentive such as a discount code. Remind users who abandon their shopping basket (including guests) and optionally bring them back to the shop.

    11 votes

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    0 comments  ·  Checkout  ·  Admin →
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  8. One customer noticed these limitations of the thumbnail generator:
    Square dimensions are used by default. This means that images with different widths and heights can vary greatly in quality when portrait and landscape images are used at the same time.

    The media manager allows the width and height to be set differently, but thumbnails that deviate from this format will be of poorer quality.

    In the customer's words:
    A square display is rarely the case. The most common display is landscape format.

    For optimal quality, the shortest side should be used rather than the longest side.

    This is the only…

    6 votes

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  9. JSON LD ist seit über einem Jahrzehnt das Standardformat, um Produktdaten in Online Shops strukturiert vorzuhalten.

    Es ist deutlich einfacher zu warten, separiert die Daten klar von der Markup ... und ist von Shopware zu erwarten ;)

    JSON LD has been the standard format for storing product data in online shops in a structured manner for over a decade.

    It is much easier to maintain, clearly separates the data from the markup ... and is to be expected from Shopware ;)

    5 votes

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    0 comments  ·  SEO  ·  Admin →
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  10. The following use case occurs very frequently in our business model:
    A person gives away a subscription for 3, 6, or 12 months. The giver does not want to pay for each individual shipment separately, but rather pay the total amount once at the beginning, and the subscription ends after the prepaid period.

    3 votes

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  11. Implement an option that allows hiding the buy button for specific products. Moreover, it should be possible to hide the buy button for specific sales channels while it continues to be displayed in other sales channels.

    3 votes

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  12. In order to work effectively with product reviews, improvements are needed in the admin management for product reviews.
    Currently, managing reviews is not possible; there are no filters (e.g. product, stars, sales channel, language, approved, date) and after editing a review, you are taken straight back to the first page.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  13. Right now, there’s no quick way to see which plugin or dependency updates are actually compatible with the installed Shopware version.

    composer outdated shows all new versions, ignoring compatibility.

    The Admin popup just says “updates available” without details.

    It would be very helpful to have a CLI command and/or an Admin view that lists only installable updates based on the current Shopware version.

    6 votes

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  14. Currently, when changing the payment method of an existing order (/account/order/edit-payment), the rule engine is not re-executed.

    Instead, Shopware continues to use the payment methods that were available at the time the original order was placed.

    This results in the following scenarios not being handled correctly:
    - Payment methods become valid for the customer retroactively (e.g., based on tags, customer groups, or rules) → but do not appear in the selection.
    - Rules change retroactively (e.g., "Always valid" is added) → no update occurs.
    - Changes to customer data, addresses, or order items are not reflected.

    This means that customers…

    4 votes

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  15. Currently, every admin user with the permission to edit an order (order.editor) can issue refunds of PayPal payments. It would be very helpful to add more granular permissions so that employees can modify orders but cannot issue refunds.

    3 votes

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  16. Currently, when customers want to change a variant of a product already added to the shopping basket — for example, choosing a different size or color — they are required to leave the basket or checkout and navigate back to the product detail page. This process interrupts the purchasing flow and increases the likelihood of order cancellations or customer frustration.

    With this enhancement, customers should be able to easily modify product variants directly from the basket or checkout interface.

    Functional Proposal:

    Add a variant selector for each product line item in the shopping basket and checkout.

    When a customer changes…

    4 votes

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    0 comments  ·  Checkout  ·  Admin →
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  17. EN

    Advanced Search 2.0 / OpenSearch already offers good results. However, not all users can make optimum use of it because, for example, it is not possible to set how much deviation a result may have compared to the top-ranked result. In the technical trade, product names can be very close to each other, so an exact match is often required here. Although the best results are presented first, similar results are also presented. For example, S25 and S25+ would be very close to each other and therefore offer the potential for a bad purchase with subsequent returns.

    For customers…

    22 votes

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    3 comments  ·  Search  ·  Admin →
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  18. Little has happened since the introduction of AI.

    The use of AI to generate customer-specific product streams for cross-selling would be indispensable and a major step forward. For example, based on order history. This is very important for the customer.

    Cross-selling is currently very rigid. AI could be used to analyze the customer's order and then make specific suggestions. This would be a huge step and benefit for customers and a game changer.

    10 votes

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  19. For some products the restock time is the time to produce or import new products. In some industries this is not a question of days but weeks.

    Currently the customer has to use 90 days instead of three months or 12 weeks.

    In regular delivery times there is a unit to specify the numbers. Perhaps it is possible to add the same for restock time?

    3 votes

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  20. Currently, a shop owner can decide based on the country of delivery if a B2B order with a valid VAT No. may be taxed or not. However, in some constellations the decision must be made based on the VAT No. as well.

    Example:
    German customer with German VAT No. orders something to the Netherlands. When the country settings for NL have the “Tax-free (B2B)” option checked, VAT will not be charged. However, since the customer is a Germany based company with a German VAT No., an order like this does not count as an intra-EU supply but as a supply…

    4 votes

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    0 comments  ·  B2B  ·  Admin →
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