It's quite important. We are currently unable to properly inform customers about the delivery time. The delivery time is also used in the emails that are automatically sent. Sometimes the customer sees that the order will be delivered on Sunday, even though there are no parcel services that make deliveries on Sundays.
The delivery calculation also displays an incorrect delivery time when we want to make items available for pre-order.
For example, if the relevant products are delivered in September/October, a customer who orders in June sees that delivery will be between July and December. Another customer who orders in August sees in the automatic email that delivery will be between September and February.
It's quite important. We are currently unable to properly inform customers about the delivery time. The delivery time is also used in the emails that are automatically sent. Sometimes the customer sees that the order will be delivered on Sunday, even though there are no parcel services that make deliveries on Sundays.
The delivery calculation also displays an incorrect delivery time when we want to make items available for pre-order.
For example, if the relevant products are delivered in September/October, a customer who orders in June sees that delivery will be between July and December. Another customer who orders in August sees in the automatic email that delivery will be between September and February.
See attachment.