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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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129 results found

  1. It would be great if you could also store the default currency in the customer account. At the moment you can only select the default language.

    2 votes

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    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  2. I can currently only create one return per order via the returns management. However, this means that if I have two partial returns per order (for which I create two separate partial cancellations), both returns are visible on the second partial cancellation. However, only the specified returned item should be visible for each partial cancellation.

    6 votes

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    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  3. The current postal code validation is not only disabled by default, but also has very rudimentary Regex rules as default, for example \d{4} for Germany.

    To prevent malicious sign-ups, the validation should be improved by shipping better default Regex strings for the post code validation, to ensure that spam sign-ups are at least a bit more restricted.

    2 votes

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    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  4. When a cancellation invoice is issued, the totals of an order are not adjusted. For clarity, under Order -> General, we would like the items to be posted as negative, and the totals for a cancellation invoice to be 0. We would also like to be able to credit individual items rather than just add them.

    2 votes

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    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  5. For example, when filtering for the discount code "LENABLACK", all orders containing codes such as "ANNALENABLACK" are also shown.
    Since the overview does not include a column displaying the discount code, each order must be opened individually to see which code was actually used.

    It would be helpful to have a dedicated column for the discount code in the order overview or to enable filtering based on exact matches.

    1 vote

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    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  6. One function would be great: Assuming you have customers with a large number of addresses (e.g. municipalities or large corporations).

    Example Mustermann AG group with the mail domain: @mustermann-ag.de

    Here it would be great if a check could be made during registration: if further registrations with the mail domain @mustermann-ag.de come into Shopware, a message could appear: “There is already at least one customer account with the e-mail domain @mustermann-ag.de. Are you sure that another customer account is required for this company? If necessary, contact the user who has already created the customer account to place an order.”

    It is…

    2 votes

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  7. DE
    Search in orders: it should also be possible to search by ebay name and Amazon order number. When I search for names in orders, the latest order should always come up (as in SW 5).

    EN
    Suche in Bestellungen: es soll auch nach ebay Namen und Amazon Bestell-Nr. möglich sein zu suchen. Wenn ich nach Namen in Bestellungen suchen sollte immer die neueste Bestellung ob kommen (wie in SW 5 auch).

    2 votes

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    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  8. Actual behaviour:

    It seems that Shopware does not store the customer group with the order, instead retrieving it from the customer record when the order is updated. This behavior might lead to potential inconsistencies in how orders are processed, especially if the customer group changes over time.

    Additional Notes:

    Other shop systems store the customer group along with the order to maintain consistency.
    Shopware triggers specific rules or actions based on the customer group, so this behavior may cause issues with rule application or order management.
    While this may be intentional, it could lead to unintended changes in customer-specific behavior,…

    1 vote

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    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  9. It is currently not possible to change the delivery and billing address of a subscription either in the admin or in the storefront as a customer.

    Although it is possible as an administrator to manually change the addresses of each individual triggered order, this is an unreasonable amount of extra work. There must be an option to change these addresses for the duration of the subscription.

    So if customers move during a subscription, they have to take out a new subscription

    2 votes

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  10. EN:
    Please add the payment method to the order confirmation.
    This could looks like:
    {% if order.transactions.last.paymentMethod.translated.name is not null %}
    Zahlungsart: {{ order.transactions.last.paymentMethod.translated.name }}
    {% endif %}

    DE:
    Bitte die Zahlarz standardmäßig in der Bestellbestätigung hinzufügen.
    Dies kann so aussehen:
    {% if order.transactions.last.paymentMethod.translated.name is not null %}
    Zahlungsart: {{ order.transactions.last.paymentMethod.translated.name }}
    {% endif %}

    3 votes

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  11. Currently there is only a static badge that shows if an order was created by an administrator.

    It would be nice if the actual user could be displayed, for example as a tooltip in the order list and directly in the badge in the order details.

    5 votes

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    Not enough interest


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    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  12. It would be nice if you could already edit orders from the order overview and, for example, adjust the status or add a consignment number.

    4 votes

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    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  13. If you work with the customer and order overview on a daily basis, this quickly leads to frustration.

    For example, the number per page cannot be set and is far too low. This should be 100 or 200. Otherwise the unnecessary effort is too high and the work quickly becomes frustrating.

    Also, the filter or listing is often reset when changing pages. This also takes an incredible amount of time.

    We would like to see better handling here.

    2 votes

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  14. Customer groups should get a discount mode, so that you can define that customergroup XY gets a discount of e.g. 10 percent on all standard prices.

    This way you would not have to maintain a price for each article and there for each customer group individually using the extended prices.

    Kundengruppen sollten einen Rabatt-Modus bekommen, so dass man festlegen kann das Kundengruppe XY auf alle Standardpreise z.B. 10 Prozent Rabatt bekommt.

    So müsste man nicht über die erweiterten preise für jeden Artikel und dort pro Kundengruppe einzeln einen Preis pflegen.

    1 vote

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    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  15. Editing the status of multiple orders using bulk edit, can be confusing under certain circumstances. This is caused by the way the state machine works. For example set order status “Done” is only possible when the order is currently “in Progress”.
    If you want to change the state of multiple orders that have different states, that could lead to the scenario, that you wouldn’t be able to set any target status at all in bulk edit, as there is not status left, which would fit for all the orders you are trying to edit or certain states might be missing…

    1 vote

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    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  16. One of our customers with a relatively large number of customers and orders has some problems with creating orders in the administration. Here are a few suggestions:

    The search for customers takes a very long time with several customers (More than 500k customers in the system). After selecting a customer, the grid seems to reload which may be superfluous?
    You could take some pain here if the way to create an order via the customer module would select the customer directly, but here you have to search for the customer again, which makes no sense.

    If a product is to…

    2 votes

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    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  17. In the order overview, we have many options for filtering, including many columns that we can display. Unfortunately, we are missing an option to filter by “invoice date”.

    1 vote

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    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  18. Shopware allows to add new products within existing orders. How ever, the way the button is currently designed is quite counter intuitiv and causes confusion.

    The button consists of two parts: "Add product" and an area with an arrow, indicating further options. Users tend to interprate it as in they need to click on the arrow area in order to access all options to add a new product. How ever, there are only the option "Add custom item" or "Add credit".

    This could be prevented by simply also showing the "Add product" option here as well.

    2 votes

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    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  19. When creating a new order (Orders > Create order), the first step is for colleagues to search for a customer, usually using the e-mail address.

    The customer they are looking for often only appears on page 4-5 of the search results - if they are found at all.

    If no matching customer is found, colleagues use the “Create customer” button and enter the relevant customer data.

    However, when saving, it is often found that the email address entered already exists, which leads to an abort.

    Suggestions for improvement:

    Optimization of customer search:

    Improve search algorithms to find customers faster and…

    3 votes

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    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  20. Currently, if the vouchers are not taken into account when an order is placed, if an item is returned via Return Management.

    Although the amount of the return can be adjusted and the value including the voucher is suggested, it is not applied automatically.

    An option for automation would be useful here.

    3 votes

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    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

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