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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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1249 results found

  1. DE:

    Es werden mehrere Merkzettel benötigt um beispielsweise pro Kundenstandort oder Kostenstelle einen Merkzettel zu führen. Die wäre dann vor allem für B2B interessant.
    Auch für B2C ist es interessant, beispielsweise: nach Anlässen, nach Projekten, Geschenklisten, Preisbeobachtung usw.

    EN:

    Multiple wishlists are needed for instance, to maintain a separate list for each customer location or cost center. This would be particularly relevant for B2B. It is also of interest for B2C: for example, organizing items by occasion or project, creating gift lists, tracking prices, and so on.

    2 votes

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  2. In the current Shopware SaaS checkout, which uses FriendlyCaptcha, users sometimes overlook the CAPTCHA field. After filling out all required fields, they attempt to continue the checkout process, but nothing happens. There is no indication that the CAPTCHA is missing.

    While other required fields are highlighted in red or otherwise marked when incomplete, the CAPTCHA field does not receive any visual feedback. This can lead to confusion and interrupt the checkout experience.

    It is therefore suggested that the CAPTCHA field be visually highlighted (e.g., marked in red) when it has not been completed, consistent with the behavior of other required…

    12 votes

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    Declined  ·  2 comments  ·  Checkout  ·  Admin →
  3. Current status:
    Only the standard Shopware order number field is usable.

    Problem:
    - In professional setups, the ERP system is often the primary system.
    - The Shopware order number is not relevant internally.
    - A custom field is used instead for the ERP order number.
    - The back office works exclusively with this ERP number.

    Suggested improvement:
    - Offer a choice in the admin panel:
    - Either the standard Shopware order number
    - Or a selectable custom field (e.g., ERP order number)
    - Ideally, as a dropdown menu option in the admin panel.

    Background:
    Larger retailers with multiple sales channels…

    3 votes

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    Declined  ·  3 comments  ·  B2B  ·  Admin →
  4. Hello,

    We are currently using the “Outdoor” theme. Our products offer several customizable options, and before customers can proceed to checkout, they must confirm that their selected product configuration is correct by checking the confirmation box.

    However, the checkbox is currently barely visible, which may cause customers to overlook it. As a result, some customers might abandon the checkout process because they do not notice that confirmation is required before proceeding to payment.

    We would appreciate it if the visibility of the checkbox could be improved to make the checkout process clearer and more user-friendly.

    Thank you !

    0 votes

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    0 comments  ·  Checkout  ·  Admin →
  5. We've received requests from several departments asking if we could add additional columns for products, customers, or orders.

    For example, the customer's last login date.

    The reason for this is that customers often create multiple accounts (guest accounts).

    This field would make it easier for our customer service to identify which account the customer is referring to, since 99% of the time it's the account that last logged in.

    'Sales' would also be a really helpful column for us for products.

    The standard fields should simply be available as optional items to simplify daily work.

    6 votes

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    If this is still important for your setup, a Shopware developer can build it as a custom extension. Shopware's architecture is designed to be extended, so requirements of this nature can typically be addressed at project level.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.


  6. The product reviews section needs to be further expanded. It's so rudimentary that almost nothing can be configured.

    Possible optimizations:

    • You can't set whether a comment (text) is mandatory (i.e., required) or optional. It's currently mandatory.
    • The minimum number of characters that can be written as a comment can't be set either. This is currently 40 characters.

    • You can set whether only customers who have purchased the product can leave a review, or whether all customers who haven't purchased it can leave a review.

    • What would be ideal for us: an optional comment, with only 10 characters for the comment…

    5 votes

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    If this is still important for your setup, a Shopware developer can build it as a custom extension. Shopware's architecture is designed to be extended, so requirements of this nature can typically be addressed at project level.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.


  7. A few shops let their customers rent products and when these customers move to another place the shop owner wants to be informed

    5 votes

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    1 comment  ·  Automation  ·  Admin →

    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  8. It is currently impossible to import only an updated net or gross price without also providing the other price. The calculation of the missing gross or net price does not take place during import.

    If one value is empty in the CSV or not mapped in the profile, the price will not update. No error or indication is shown that it failed.

    If both net and gross prices, as well as the price.DEFAULT.linked value, are supplied, both prices will be set exactly as provided, but the gross/net link will not trigger recalculation. This can lead to broken scenarios where tax…

    4 votes

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    If this is still important for your setup, a Shopware developer can build it as a custom extension. Shopware's architecture is designed to be extended, so requirements of this nature can typically be addressed at project level.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.


  9. It should be possible to generate alt texts for existing media using the image keyword assistant.

    Currently this only works for newly uploaded images.

    10 votes

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    0 comments  ·  AI  ·  Admin →

    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  10. Hallo liebes Team,

    ich habe fassungslos festgestellt, dass man nicht auf Blog Kommentare antworten kann. Das ist für mich eine absolute Standardfunktion. Wozu sollte es Blogkommentare geben, wenn man nicht darauf antworten kann.

    Bitte in einem zukünftigen SW Update einplanen.
    Dabei auch die standardmäßige Benachrichtigung, wenn ein neuer Blogkommentar aufgegeben wurde.
    Danke.

    Viele Grüße
    Magdalena

    1 vote

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    Hallo und danke für das Feedback. Soweit ich das richtig sehe sind Sie mit Ihrem Shop noch auf der Version 5 von Shopware. Diese wurde bereits durch Shopware 6 ersetzt unserem zukunftsicheren Shopsystem, welches stätig weiterentwickelt wird. Shopware 5 wird somit nicht mehr weiterentwickelt.

  11. I can currently only create one return per order via the returns management. However, this means that if I have two partial returns per order (for which I create two separate partial cancellations), both returns are visible on the second partial cancellation. However, only the specified returned item should be visible for each partial cancellation.

    6 votes

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  12. When importing products into the shopping cart via CSV, the order of items should be preserved exactly as defined in the CSV file.

    Currently, the imported products are automatically sorted by article number, which makes it difficult for users to manage large product lists — especially when they are sorted intentionally (e.g., by size or priority).

    An option to maintain the original CSV order would greatly improve usability for B2B customers.

    4 votes

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    1 comment  ·  B2B  ·  Admin →

    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  13. EN
    If you upload an image in Shopping Experiences, you then have to go back to the media manager to maintain the old texts there. It would be easier if the field could be filled in directly during the upload (see screenshot attached).

    The people who work with it the most at our company will add it:

    • if you can make it a mandatory field that would be even better

    • you should not be able to simply upload images without ALT texts being added.

    • it should also not be possible to upload a new image, which already exists with “Alt…

    5 votes

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  14. Almost all default mail templates contain a div with some styling options:

    <div style="font-family:arial; font-size:12px;"> ... </div>

    This div makes it difficult to define a global theme via the header and footer elements.

    Instead, the default templates should all drop the div and set the styling options via the header and footer, to allow for easy and consistent styling options.

    Furthermore, many templates regarding state changes all have the same subject line “New document for your order”. This should be changed to something more meaningful.

    6 votes

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  15. Currently, employees whose invitations have expired ("Status: Invitation expired") cannot set a new password via the "Forgot password" function in the frontend.
    Instead, a new invitation from the administrator of the B2B account is required.

    In our application context—for example, with decentralized employees, volunteers, or project participants—it often happens that invitations are not accepted immediately.
    The two-hour deadline is too short in such scenarios. For the affected user, the lack of email functionality appears to be an error, leading to frustration and additional support effort.

    Our suggestion:

    • Allow a password reset even after the invitation has expired.
    • Or: Provide a…
    6 votes

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    0 comments  ·  B2B  ·  Admin →

    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  16. It would be helpful if the manufacturer was available in the essential characteristics, or more precisely in the product information.

    This would allow it to be displayed with the other characteristics in the shopping cart without having to create an additional field that displays the manufacturer in the shopping cart.

    The manufacturer is one of the important features of a product and is therefore also part of this information.

    4 votes

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  17. The product overview should be filtered for all items that can be added to products. This is important, for example, to pass on graduated prices to other marketplaces.

    All product functions should therefore be available.

    Examples
    - Sale
    - Delivery time
    - Free shipping
    - Visibility
    - Weight
    and much more.

    5 votes

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  18. A B2B order can only be authorized or declined in whole. It would be great in single positions can be edited in authorisation proces..

    5 votes

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    0 comments  ·  B2B  ·  Admin →

    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  19. EN

    The wish would be that the AI-generated text can also be accessed in an email. This would require appropriate variables and, of course, a way to trigger the generation if this does not happen automatically. For example: The AI-generated completion message is inserted as text in the order confirmation.

    DE

    Der Wunsch wäre, dass auf die AI generierten Text auch in einer E-Mail zugegriffen werden kann. Dazu würden entsprechende Variablen benötigt und natürlich eine Möglichkeit die Generierung zu triggern, falls das nicht automatisch passiert. Als Beispiel: Die AI generierte Abschluss Nachricht wird in der Bestellbestätigung als Text eingefügt.

    4 votes

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    0 comments  ·  AI  ·  Admin →

    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

  20. When you apply changes to products as an example, and you by mistake click on the "return to overview" button, all changes are lost. It would be nice, if before leaving the page, a pop up with a unsaved changes reminder would show up.

    3 votes

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    Not enough interest


    We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.


    Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.

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