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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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What idea would you like to share with us?

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4 results found

  1. Add more granular permissions for PayPal

    Currently, every admin user with the permission to edit an order (order.editor) can issue refunds of PayPal payments. It would be very helpful to add more granular permissions so that employees can modify orders but cannot issue refunds.

    4 votes

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    1 comment  ·  PayPal & Braintree  ·  Admin →
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  2. PayPal: add option to disable Smart Payment Button for other payment methods

    Currently, users can only disable the Smart Payment Buttons for the standard PayPal payment method, which replaces the (by default) yellow PayPal button with the standard button to conclude the checkout.

    However that setting does not have effect on the other payment methods provided by PayPal, such as Apple Pay, Google Pay or even the Pay Later option by PayPal. Those still replace the default pay button with their own graphic.

    It would be useful to be able to disable them as well to have more control over the shop design.

    2 votes

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    0 comments  ·  PayPal & Braintree  ·  Admin →
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    GATHERING FEEDBACK  ·  AdminMoritz Naczenski (Admin, shopware AG) responded

    Gathering Feedback


    We’re gathering feedback on this idea to better understand the need, use cases, and potential impact. At this stage, no implementation decision has been made.


    Please continue to vote and share details about how this would help you. Your feedback will support our evaluation and help us decide whether to move the idea forward.

  3. Avoiding errors with PayPal partial refunds

    The PayPal API built into Shopware enables refunds with a single click. Unfortunately, in the hustle and bustle of everyday customer service, mistakes often occur with partial refunds—for example, instead of a $20 discount, the entire amount ($100) is accidentally refunded. This happens to every employee at least once a month because the entire amount is preset in the “Amount” field by default and it is easy to forget to adjust it.

    Possible solutions:

    1) The “Amount” field is empty and the amount must be actively entered.

    2) The amount is highlighted in red.

    2) A warning message appears: “Do…

    7 votes

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    2 comments  ·  PayPal & Braintree  ·  Admin →
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  4. Use Flow Builder for automatic refunds

    If an order's status is changed to 'cashback', the Flow Builder should automatically trigger a PayPal refund for that order. This reduces the need for manual work and eases the burden on customer support.

    1 vote

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    0 comments  ·  PayPal & Braintree  ·  Admin →
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    GATHERING FEEDBACK  ·  AdminMoritz Naczenski (Admin, shopware AG) responded

    Gathering Feedback


    We’re gathering feedback on this idea to better understand the need, use cases, and potential impact. At this stage, no implementation decision has been made.


    Please continue to vote and share details about how this would help you. Your feedback will support our evaluation and help us decide whether to move the idea forward.

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