9 results found
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B2B Components: allow modification of Employee invite timeout
Currently there is a hard coded timeout of 2 hours when employees are invited into an organization in B2B Components. Shop owners and potentially customers should be able to modify this time to fit their needs.
13 votes -
Option for B2B Components order related mails send to customer Orga employee mail
In B2B environments, orders are often placed by employees acting on behalf of their organization. Currently, Shopware sends order confirmation emails only to the primary email address of the customer account (Main Account).
However, in many cases, it is desirable for the employee who submitted the order to also receive — or solely receive — the order confirmation email or documents.
To address this, a new configuration option should be added to the customer or organization settings, allowing administrators to define the default behavior for order confirmation emails.
Functional Proposal:
Add a setting in the B2B customer configuration:
Option A:…
11 votes -
Multi-user support for customer service representatives – login as any company employee in a B2B environment
In B2B transactions, customer service representatives regularly handle and process orders on behalf of customers, especially for telephone orders or orders requiring extensive consultation.
Currently, they log in to the backend with administrator rights and then use the "Log in as customer" function in the frontend to place orders directly in the shop or to assist customers with their use.
However, this approach currently only works for the primary user of a company account.
In cases where a customer uses multiple employee accounts within a company structure, it is not possible to log in as another employee of that company…
5 votes -
Enable B2B Components functions by default
In some shops, there's only one customer group, and you want to directly activate certain B2B features (e.g., shopping lists) for that customer.
While custom registration forms are available, this disadvantages customers who want to register via checkout, for example. Activation isn't necessary in such simple scenarios, which is why a global configuration of features for new customers without a custom registration form is required.
3 votes -
Improve discount handling and transparency in quotes
Discount handling during quote creation and editing is currently very limited and not compatible with external ERP systems such as SAGE. In addition, discounts are not sufficiently transparent for customers.
At the moment, absolute or relative discounts can only be applied to the entire cart and are represented as an additional line item in the resulting order document. Defining discounts on a per-line-item level is not supported.
While it is possible to manually adjust the unit price of individual quote items, these adjustments are not recognized or displayed as discounts. As a result, customers cannot clearly see that a discount…
1 vote -
Treat quote management like a normal checkout.
Quotes should be treated in the same way as normal orders. Availability rules such as items in the shopping cart do not work in Quote Management, because the items are not in the shopping cart when placing an quote order.
Third-party extensions that extend the checkout process often also not work, either partially or completely.
2 votes -
external order id / externe Auftragsnummer
EN:
In B2B, it is common practice for the purchaser to provide an external order number to ensure matching within customer accounting. Therefore, an optional field with “external order number” should be possible in the shop when placing the order (can be switched on/off in admin and per channel). This should be displayed in the order overview for the customer when logged in.DE:
Im B2B ist es üblich eine externe Auftragsnummer seitens des Bestellers zu übergeben, um das matchen innerhalb der Kundenbuchhaltung zu gewährleisten. Daher sollte ein optionales Feld mit "externe Auftragsnummer" im Shop bei der Bestellabgabe möglich sein…17 votes -
OCI punchout support
More and more our B2B customers want to connect their ERP or ecommerce platform via merchants onlineshop per OCI punchout.
So we need OCI (version 4.0 and 5.0) support directly in Shopware.
12 votes -
B2B: Template for employees and their roles
As a shop owner, I want to be able to define a set of employees and their roles. Set A: "Quick Order" and "Quote Management"; set B: all B2B components, for example. Maybe it could be combined with the Rule Builder: if rule A is true, set A.
12 votes
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