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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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4 results found

  1. Multi-user support for customer service representatives – login as any company employee in a B2B environment

    In B2B transactions, customer service representatives regularly handle and process orders on behalf of customers, especially for telephone orders or orders requiring extensive consultation.

    Currently, they log in to the backend with administrator rights and then use the "Log in as customer" function in the frontend to place orders directly in the shop or to assist customers with their use.

    However, this approach currently only works for the primary user of a company account.

    In cases where a customer uses multiple employee accounts within a company structure, it is not possible to log in as another employee of that company…

    5 votes

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    PLANNED  ·  1 comment  ·  B2B  ·  Admin →
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  2. B2B: Enable sending quotes from shop owner to B2B customer

    EN

    Some users of the B2B Components need the option to create offers, i.e. initialized by the store operator and not by the B2B customer. Up to now, this has only been possible when the customer logs in, which is not very user-friendly. The request is therefore: Please make it possible for store operators to easily send offers to their B2B customers.
    In addition, it would be nice if store customers were informed about changes to their B2B status after the store operator has made a decision (e.g. we have activated the shopping lists for you).

    DE

    Einige Nutzer der…

    12 votes

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    PLANNED  ·  0 comments  ·  B2B  ·  Admin →
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  3. Use different shipping and billing address without changing the standard and billing address.

    For some cases, I would like to submit orders using a shipping / billing address that is different from the standard shipping and
    billing address (defined in the administration or customer account) WITHOUT marking these - so to speak - "temporarily" used addresses the new standard.

    So, whenever an address < > the standard address is used to execute an order, it should change back to standard
    once that order has been submitted (or the session got closed). Currently, if a new address has been added by a contact it automatically
    gets marked as new "standard shipping / billing address"…

    16 votes

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    PLANNED  ·  4 comments  ·  B2B  ·  Admin →
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  4. Switcher B2B / B2C

    As a merchant I want to have the possibility to restrict the product view & price display (VAT) depending on if the customer is a private one or a company.
    This should be already possible on the homepage, preferably without just a login screen.
    As an example see: conrad.de

    12 votes

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    PLANNED  ·  3 comments  ·  B2B  ·  Admin →
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