113 results found
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Add exceptions for Tax-free (B2B) option
Currently, a shop owner can decide based on the country of delivery if a B2B order with a valid VAT No. may be taxed or not. However, in some constellations the decision must be made based on the VAT No. as well.
Example:
German customer with German VAT No. orders something to the Netherlands. When the country settings for NL have the “Tax-free (B2B)” option checked, VAT will not be charged. However, since the customer is a Germany based company with a German VAT No., an order like this does not count as an intra-EU supply but as a supply…4 votes -
Hide Price and Add to Cart Button – Show “Request Quote” Only
In B2B scenarios, it is often necessary to offer products without displaying prices or allowing direct purchases. I propose adding a feature to the B2B Components that allows specific products to be configured so that the price and “Add to Cart” button are hidden. Instead, only a “Request Quote” button should be displayed.
This would enable merchants to:
Offer products where prices are negotiated individually.
Streamline the quoting process for high-value or custom items.
Improve compliance with B2B pricing strategies and contractual agreements.The configuration should be product-specific and easy to manage via the admin panel, ideally with bulk selection…
6 votes -
Add Custom Text Field per Cart Line Item (B2B Commission Feature)
Would be great to have a feature within the Shopware 6 - B2B Components that allows B2B customers to add a custom text field for each cart line item (like a Commission). This enhancement aims to improve flexibility and support B2B customer-specific internal processes during order creation.
In many B2B scenarios, customers need to add additional information for each product in their shopping cart — for example, internal article numbers, project references, delivery notes, or other customer-specific comments. Currently, there is no native option to capture such information directly at the line-item level.
3 votes -
B2B Components: Approval Rules: Add organization unit option
Currently you can only create approval rules that are active for all organization units. It would be great if we could also create approval rules specifically for an organization unit, in case I want different conditions to be applied for different org units.
2 votes -
Budgets: Add visibility permission
Currently, when you create different budgets for different organization units, all users can see all budgets if they have the permission to view the budgets. How ever, a user assigned to a specific organization unit does not need to see the budget of a different unit. For that reason we should have a permission checkbox that allows users to only see the budgets assigned to their organization units.
We do this already for example for the orders and quotes.
2 votes -
Multi-user support for customer service representatives – login as any company employee in a B2B environment
In B2B transactions, customer service representatives regularly handle and process orders on behalf of customers, especially for telephone orders or orders requiring extensive consultation.
Currently, they log in to the backend with administrator rights and then use the "Log in as customer" function in the frontend to place orders directly in the shop or to assist customers with their use.
However, this approach currently only works for the primary user of a company account.
In cases where a customer uses multiple employee accounts within a company structure, it is not possible to log in as another employee of that company…
2 votes -
Enable B2B Components functions by default
In some shops, there's only one customer group, and you want to directly activate certain B2B features (e.g., shopping lists) for that customer.
While custom registration forms are available, this disadvantages customers who want to register via checkout, for example. Activation isn't necessary in such simple scenarios, which is why a global configuration of features for new customers without a custom registration form is required.
2 votes -
Custom Pricing not visible in admin
Currently when using the Commercial Custom Pricing feature, prices are not visible in the admin. Entities must be maintained via the API, and visibility into the values set for specific customer groups/customers can not be seen from the admin.
Having a screen where we can view the prices a customer/customer group would be great for the end users of Shopware. While maintaining these records from the admin would be a nice to have, the read only functionality would be a good start.
For our customers using this feature we've had to build database views/reports into the admin so they can…
8 votesWe will deliver this with our Individual Pricing Feature which is currently in development
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B2B Components: Authorize single positions
A B2B order can only be authorized or declined in whole. It would be great in single positions can be edited in authorisation proces..
5 votes -
Create Quote-Documents before sending the Quote
Currently, in the quote module, generating quote documents is only technically possible when the quote is sent. This means that employees cannot review the details and final layout of the documents in advance or coordinate with colleagues. Especially in complex B2B processes, where quality assurance and coordination are essential, this causes unnecessary sources of error and additional effort.
Specific Improvement Proposal:
The function for generating quote documents (e.g., PDF) should be decoupled from the sending process.
It should be possible at any time—at the latest after saving the quote as a “draft”—to create, download, and review the final quote document…2 votes -
Advanced product catalogue -> display new products but deactivate buy function
Extend the existing Advanced Product Catalog functionality
The existing Advanced Product Catalog should be extended to allow new added products and categories in the shop to be visible in the storefront but not purchasable by default (Not Show Add to Basket Button).
Only after explicitly adding them to the active B2B catalog should they become available for purchase. This enables merchants to showcase their full product range—e.g. for previews, B2B catalogs, or product teasers—without making new items immediately orderable. It supports better assortment planning, pre-marketing, and channel-specific catalog management.
3 votes -
B2B Components - Allow default permissions for new accounts or customer groups
There should be an option to set default permissions for new user accounts, perhaps based on customer group assignment. Currently the only way to automatically enable B2B Components features is through a custom registration form.
8 votes -
Support for Spanish NIE Numbers in VAT/Tax ID Validation
In the merchant registration form (e.g., via the B2B Suite or customer registration), Spanish NIE numbers are currently rejected as invalid VAT/Tax IDs. However, the NIE (Número de Identidad de Extranjero) is the official fiscal identification number for foreigners in Spain and is accepted by the Spanish tax authorities.
A valid NIE follows this format:
Starts with X, Y, or Z → 7 digits → ends with a letter
Example: Y5432178PCurrently, the validation logic does not accept such values, blocking legitimate registrations from Spain-based users.
5 votes -
Quotes: Shipping and payment
For offers, the shipping method and payment method used cannot be changed or edited. A shipping method and a payment method are still specified. It should be possible to change this data when editing.
Bei Angeboten kann die verwendete Versandart und die Zahlungsart nicht geändert oder bearbeitet werden. Deonnoch wid eine Versandart und eine Zahlungsmethode angegeben. Bei der Bearbeitung sollte die Möglichkeit bestehen diese Daten zu ändern.
4 votes -
AI-powered product recommendations for B2B reorders
Instead of classic recommendations like “You might also like,” B2B shop customers should proactively receive notifications about which products they are likely to run out of soon, based on their individual order history.
Example: “You will probably run out of this product in about 3 months.”:
- Configurable forecast periods (weeks/months).Especially useful for shops with high order volumes (several hundred orders per customer).
Benefit: Simplifies reordering, increases customer satisfaction, and can boost sales.
2 votes -
organisation unit should be defined in new emplyee
As the organisation units are available with version 6.7, it should be possible to map the unit for new employees.
Currently only the role can be set.
Employees can only be mapped within the organisation unit when the employee is active (invitation link is clicked within the 2 hours reaction time).
If organisation units are active in the customer and units are defined, it should be possible to map it within the employee mask. For existing and new employees.
1 vote -
Treat quote management like a normal checkout.
Quotes should be treated in the same way as normal orders. Availability rules such as items in the shopping cart do not work in Quote Management, because the items are not in the shopping cart when placing an quote order.
Third-party extensions that extend the checkout process often also not work, either partially or completely.
1 vote -
B2B Components: Multi-level approval
Multi-stage approvals are always required, agreed and requested by large customers. This is required in large and complex environments.
3 votes -
Enable Search for Custom Fields in B2B Quick orders search field
The B2B Components Quick Order feature should be extended to support searching by custom fields.
This would allow companies to tailor the search experience to their specific data models—for example, enabling search by internal article numbers, supplier SKUs, or industry-specific identifiers. Enhancing the search logic in this way significantly improves usability and efficiency for B2B customers who rely on custom attributes in their ordering processes.
2 votes -
B2B Components: Chat communication between customer and approver
The chat is currently only possible for offers. This should be extended to different areas so that, for example, the buyer can also communicate with the approver to clarify further details.
2 votes
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