5 results found

1. Shopware Account Plugin License List Update

   The current license list overview of the shop in the account.shopware.com is sadly not really handy for customers / agencies.

   When updating to later Shopware Versions, you need mostly plugin updates to get back from a broken to a working state (e.g. 6.6 > 6.7, php bin/console fails as well):

   1. Therefore I have to go to said website, search for the plugin name (somehow over name / description mixed, because names are handled differently in the search)
   2. Then click on the plugin (when i finally found it) and get the update version.
   3. Another plugin must be found the same way again.

   A better solution would be:
   - Make the search icon search over all tab categories (rent + free + archived..)
   -> faster search of single plugins
   - Show the technicalName in the license list table to make it "searchable" and or via CMD/STRG+F
   -> Plugin Descriptions are different in store than in plugin composer.json -> always hard to find (especially with german/english translations)
   - Add function to shopware-cli that you can update / migrate plugins from custom/plugins structure to composer.json
   -> handy one command to select a list of plugins to update the latest version / migrate to composer

   The current license list overview of the shop in the account.shopware.com is sadly not really handy for customers / agencies.

   When updating to later Shopware Versions, you need mostly plugin updates to get back from a broken to a working state (e.g. 6.6 > 6.7, php bin/console fails as well):

   1. Therefore I have to go to said website, search for the plugin name (somehow over name / description mixed, because names are handled differently in the search)
   2. Then click on the plugin (when i finally found it) and get the update version.
   3. Another plugin must be found the same way… more

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   2 votes

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   1 comment  ·  Shopware Account  ·  Delete…  ·  Admin →
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   GATHERING FEEDBACK  ·  AdminMoritz Naczenski (Admin, shopware AG) responded

   Gathering Feedback

   
   

   We’re gathering feedback on this idea to better understand the need, use cases, and potential impact. At this stage, no implementation decision has been made.

   
   

   Please continue to vote and share details about how this would help you. Your feedback will support our evaluation and help us decide whether to move the idea forward.

2. Incorrect plugin names and icons displayed for partner accounts

   We have noticed that we see different plugin names and icons in a customer’s extension list than the customer does.

   After checking, we found that the data shown to the customer is correct and matches the respective plugin definitions. When we log out of our partner account, ottscho@ottscho.de, the correct data is displayed again. As soon as we log back in, the incorrect data reappears.

   It seems that plugin data is retrieved differently for partner accounts and is currently displayed incorrectly. Please investigate this issue. It is extremely inconvenient when a customer refers to a plugin that we cannot find because it is shown under a different name in our account.

   In this case, the plugin is called “Gutscheine für Gratisartikel” for the customer, while it appears as “Kostenloser Artikel mit Gutschein im Warenkorb” for us. However, “Gutscheine für Gratisartikel” is the correct current name according to the composer.json file and the database.

   The second plugin named “Gutscheine für Gratisartikel” also displays a different icon for us, even though the plugin was freshly installed.

   Original Anfrage

   Wir haben festgestellt, dass wir andere Plugin Bezeichnungen und Icons in der Erweiterungsliste eines Kunden sehen als er. Bei der Nachprüfung hat sich ergeben, dass die Daten welche der Kunde sieht die korrekten Daten aus den jeweiligen Plugin Definitionen sind. Bei ausloggen aus unserem Partner Account ottscho@ottscho.de wurden auch wieder die korrekten Daten angezeigt. Bei einloggen wieder die falschen. Scheinbar werden die Daten bei einem Partneraccount anders herangezogen, und zwar falsch. Bitte prüfen, das ist äußerst unschön, wenn der Kunde von einem Plugin spricht welches wir gar nicht finden, weil wir nach einem anderen Namen suchen.

   In dem Fall war es das Plugin "Gutscheine für Gratisartikel" was bei uns "Kostenloser Artikel mit Gutschein im Warenkorb" heißt. Ersteres ist aber der korrekte aktuelle Name laut composer.json und Datenbank. Auch das zweite Plugin "Gutscheine für Gratisartikel" hat bei uns ein anderes Icon, obwohl das Plugin frisch installiert wurde

   We have noticed that we see different plugin names and icons in a customer’s extension list than the customer does.

   After checking, we found that the data shown to the customer is correct and matches the respective plugin definitions. When we log out of our partner account, ottscho@ottscho.de, the correct data is displayed again. As soon as we log back in, the incorrect data reappears.

   It seems that plugin data is retrieved differently for partner accounts and is currently displayed incorrectly. Please investigate this issue. It is extremely inconvenient when a customer refers to a plugin that we cannot… more

   1 vote

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   0 comments  ·  Shopware Account  ·  Delete…  ·  Admin →
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   GATHERING FEEDBACK  ·  AdminMoritz Naczenski (Admin, shopware AG) responded

   Gathering Feedback

   
   

   We’re gathering feedback on this idea to better understand the need, use cases, and potential impact. At this stage, no implementation decision has been made.

   
   

   Please continue to vote and share details about how this would help you. Your feedback will support our evaluation and help us decide whether to move the idea forward.

3. Two-factor authentication for Cloud shops

   Damit der Zugriff auf den Cloud Shop Admin sicherer wird, sollte dort eine Zweifaktor Authentifizierung möglich sein. Diese wäre dann vermutlich auch für den Shopware-Account notwendig.

   3 votes

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   0 comments  ·  Shopware Account  ·  Delete…  ·  Admin →
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   GATHERING FEEDBACK  ·  AdminMoritz Naczenski (Admin, shopware AG) responded

4. Search of support tickets also at content level

   The search in the account under Merchant > Support> Support Tickets should also be done at content level.
   Currently, the search only runs through the ticket titles using the filter.

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   0 comments  ·  Shopware Account  ·  Delete…  ·  Admin →
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   GATHERING FEEDBACK  ·  AdminMoritz Naczenski (Admin, shopware AG) responded

   Gathering Feedback

   
   

   We’re gathering feedback on this idea to better understand the need, use cases, and potential impact. At this stage, no implementation decision has been made.

   
   

   Please continue to vote and share details about how this would help you. Your feedback will support our evaluation and help us decide whether to move the idea forward.

5. Subscription price adjustments in the Shopware Store

   At the moment there is no basic feature to adjust the subscription prices of already subscribed apps or plugins.

   In the future, there should be the possibility to adjust the prices even after signing up for a subscription.

   Especially in times of high inflation and annually increasing costs (hosting, employees, other expenses) it is important that there is the possibility of price adjustments.

   9 votes

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   1 comment  ·  Shopware Account  ·  Delete…  ·  Admin →
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   GATHERING FEEDBACK  ·  AdminMoritz Naczenski (Admin, shopware AG) responded

   Gathering Feedback

   
   

   We’re gathering feedback on this idea to better understand the need, use cases, and potential impact. At this stage, no implementation decision has been made.

   
   

   Please continue to vote and share details about how this would help you. Your feedback will support our evaluation and help us decide whether to move the idea forward.