Settings and activity
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Florian Lang
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7 votes
Florian Lang
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For our business process, it is very important that promotion codes can optionally be kept when a quote request is created.
In our case, promotions are not only used for short-term marketing campaigns, but also for customer-specific pricing logic and agreed discount structures. If these promotions are automatically removed during the quote request process, the calculated price no longer reflects the customer’s actual purchasing conditions.
Since manual discounts can still be added to a quote afterwards, we believe this decision should be configurable by the shop operator. This would allow each merchant to decide whether promotion codes should be removed or preserved, depending on their individual business model.
An optional setting would make the quote process much more flexible and would avoid unnecessary manual work, pricing inconsistencies, and confusion for both merchants and customers.