70 results found
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Make first- and last name optional for company accounts
First- and last name should be optional if setting up a new customer entry through the administration or by using the register form IF it is a company account.
24 votes -
B2B Components - Order confirmation
It should be possible to define whether a contact or the debtor should receive mails just as order confirmations (for example).
Currently, by default, only the debtor is receiving such mails.
41 votes -
Extended debugging e-mail/template dispatch
Many customers customize the email templates for their shop. It often happens that certain e-mail templates are no longer sent because, for example, variables are incorrect.
Troubleshooting the cause is then very difficult and time-consuming because:
- There are no errors in the log with indications of the cause.
- The e-mail test function still works with the e-mail template because variables are ignored.
As a result, the e-mail template and the variables have to be checked with a great deal of effort and there are a lot of support tickets for this, as customers quickly reach their limits.
In order to…
16 votes -
Simplified import of variants
Up to now, the import of variants has only been possible via a multi-level import. If variants are imported frequently, this is very tedious and frustrating.
A single-step import would therefore be desirable so that the main article and the variants are created directly. At least one extension shows that this is possible, but unfortunately it is no longer being developed.
4 votes -
Send "Forgot Password" email to customer for B2B components
If an employee forgets their password and wants to reset it, a standard flow is triggered. This flow does not recognize that the person is an employee of a customer, so the email can only be sent to the administrator.
13 votes -
Use different shipping and billing address without changing the standard and billing address.
For some cases, I would like to submit orders using a shipping / billing address that is different from the standard shipping and
billing address (defined in the administration or customer account) WITHOUT marking these - so to speak - "temporarily" used addresses the new standard.So, whenever an address < > the standard address is used to execute an order, it should change back to standard
once that order has been submitted (or the session got closed). Currently, if a new address has been added by a contact it automatically
gets marked as new "standard shipping / billing address"…14 votes -
B2B: Enable sending quotes from shop owner to B2B customer
EN
Some users of the B2B Components need the option to create offers, i.e. initialized by the store operator and not by the B2B customer. Up to now, this has only been possible when the customer logs in, which is not very user-friendly. The request is therefore: Please make it possible for store operators to easily send offers to their B2B customers.
In addition, it would be nice if store customers were informed about changes to their B2B status after the store operator has made a decision (e.g. we have activated the shopping lists for you).DE
Einige Nutzer der…7 votes -
Export existing Product Reviews
Currently there is no way to export product reviews from Shopware. This prevents us from using this very valuable data throughout the company.
We need an export function for product reviews because it allows shop owners to efficiently analyze customer feedback, identify trends, and improve products and services. This feature also helps with marketing and compliance, making it easier to share insights across all departments and stakeholders.
4 votes -
external order id / externe Auftragsnummer
EN:
In B2B, it is common practice for the purchaser to provide an external order number to ensure matching within customer accounting. Therefore, an optional field with “external order number” should be possible in the shop when placing the order (can be switched on/off in admin and per channel). This should be displayed in the order overview for the customer when logged in.DE:
Im B2B ist es üblich eine externe Auftragsnummer seitens des Bestellers zu übergeben, um das matchen innerhalb der Kundenbuchhaltung zu gewährleisten. Daher sollte ein optionales Feld mit "externe Auftragsnummer" im Shop bei der Bestellabgabe möglich sein…11 votes -
Add filters for Exports according to Shopware 5
Many customers miss the filter functionality they know from Shopware 5 especially because the AI features do not work reliably.
For example the export of orders is often needed for a year or two and the amount of data grows very quickly.7 votes -
Create shopping lists out of the cart overview
As a merchant/customer, I now have the ability to add items to my wishlist in the cart overview but not to a shopping list.
Adding the ability to add items to a shopping list right out of the cart would be beneficial.4 votes -
UX-Improvement for Admin Orders
Most of the people first click on the search positions bar if they want to add a position, because the add position button is next to it and it looks like you can search a product there and add this product as position with the button next to it. It's on the quick-order modal (ux1.png) such as on the normal new order window (ux2.png).
I would suggest to use the searchbar for adding products and the search position bar should only appear if there already is a position inside the order (or maybe 3 or more positions are there).
At…
47 votes -
Increase "Entry per page" in order overview
Should be instead of: 10, 25, 50, 75, 100
New: 50, 100, 200
Default should be 100.
Why: to see more orders at once and on larger resolution display (higher that FullHD) it is not a problem to see 200 orders at once.
25 votes -
System für Gutschriften verbessern / Improve credit system
Deutsch:
Das Anlegen einer Gutschrift z.B. bei einer Retoure ist zu kompliziert.
Verbesserungsvorschlag: Beim erstellen einer Gutschrift ein Auswahlmenü der bestellten Artikel anzeigen lassen. Aus diesem können dann die retournierten / reklamierten Artikel für die Gutschrift ausgewählt werden. Optimal wäre noch eine Option, ob die Versandkosten gutgeschrieben werden sollen oder nicht.
English:
Creating a credit note, e.g. for a return, is too complicated.
Suggestion for improvement: When creating a credit note, display a selection menu for the items ordered. From this, the returned / complained articles can then be selected for credit. Another option would be ideal whether the shipping…
8 votes -
Subscriptions: Mixed carts
Mixed carts allow customers to make both subscriptions and one-time purchases in a single checkout process. Previously, subscriptions could only be completed separately. By combining these options, it enhances upselling opportunities and improves the shopping experience for users by simplifying and adding flexibility to the purchasing process.
8 votes -
Improve error handling in administration
There’s a great opportunity to enhance the user experience in our administration modules by refining error handling. Currently, some users encounter cryptic messages like "Oops, that didn't work" or technical jargon that's hard to understand. By improving clarity and providing more helpful guidance, we can make these notifications more user-friendly and accessible. Addressing these issues will make troubleshooting smoother for all users, and it would be great to revisit this area to bring more clarity and support to error messages.
4 votes -
AI-generated forecasts and predictions
This technology will help to make smarter decisions, whether it’s stocking up on inventory, fine-tuning marketing strategies, or ensuring the inventory is prepared for multiple sales channels.
5 votes -
Clean up guest accounts after order is proceeded
Some Online Merchants suffer from recurring guest accounts, cluttering the database. It would be good to have some kind of a configurable mechanism to delete guest accounts after the order is proceeded or after a specific time (month, years).
This feature request is discussed quite frequently, for example here in the forums (German): https://forum.shopware.com/t/gastkonten-automatisiert-loeschen/94778/24 votes -
Order statistics in the customer account
We have received feedback from our customers that comprehensive order statistics would be helpful. When logged into the customer account, the following key figures for the customer account should be visible:
Total value of orders
Number of orders
Number of order items
Average order value per order
Average number of order items per order
Items sorted by order total (SKU, item name, order total)5 votes -
B2B checkout: Order reference and deliverydate
SW6 B2B Component should have same functionality as the previous B2B-suite. In Order process (checkout) merchants should have form-fields for own Order-Reference and wishes for the delivery-date.
(order.customFields.b2bOrderReferenceHolder, order.customFields.b2bDeliveryDateHolder)
4 votes
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