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  1. 14 votes

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    Christoph Von Heydebrand supported this idea  · 
  2. 35 votes

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    Christoph Von Heydebrand supported this idea  · 
  3. 10 votes

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    An error occurred while saving the comment
    Christoph Von Heydebrand commented  · 

    We see this issue in hotjar pretty clearly. For us it makes no sense, that the cart is cleared then.

    Christoph Von Heydebrand supported this idea  · 
  4. 14 votes

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    An error occurred while saving the comment
    Christoph Von Heydebrand commented  · 

    Possibly another problem related to this. The cart is also empty when the payment is canceled. This is also a problem that is very frequently reported to us.

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    Christoph Von Heydebrand commented  · 

    EN
    If understood correctly: A big problem for us is that vouchers, for example, are burned if a payment fails. Then the voucher is no longer valid. Customers are at most confused because the voucher is gone.

    DE
    Falls richtig verstanden: Für uns ein großes Problem, dass beispielsweise Gutscheine verbrannt werden, wenn eine Zahlung fehlschlägt. Dann ist der Gutschein nicht mehr gültig. Kunden maximal verwirrt, weil der Gutschein weg ist.

    Christoph Von Heydebrand supported this idea  · 
  5. 65 votes

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    Gathering Feedback


    We’re gathering feedback on this idea to better understand the need, use cases, and potential impact. At this stage, no implementation decision has been made.


    Please continue to vote and share details about how this would help you. Your feedback will support our evaluation and help us decide whether to move the idea forward.

    Christoph Von Heydebrand supported this idea  · 
  6. 36 votes

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    Christoph Von Heydebrand supported this idea  · 
  7. 34 votes

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    Gathering Feedback


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    Christoph Von Heydebrand supported this idea  · 
  8. 72 votes

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    Gathering Feedback


    We’re gathering feedback on this idea to better understand the need, use cases, and potential impact. At this stage, no implementation decision has been made.


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    Christoph Von Heydebrand supported this idea  · 
  9. 92 votes

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    Christoph Von Heydebrand supported this idea  · 
  10. 42 votes

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    Christoph Von Heydebrand supported this idea  · 
  11. 28 votes

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    Christoph Von Heydebrand supported this idea  ·