Settings and activity
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2 votes
Florian Averkamp
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9 votes
An error occurred while saving the comment Florian Averkamp
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1 voteFlorian Averkamp
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5 votesFlorian Averkamp
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An error occurred while saving the comment Florian Averkamp
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Hey all,
in Shopware 6.4.20.2 there was a feature to create a new address for a customer directly in the backend order (see attached Screenshot).In Shopware 6.5. (all Versions) this feature seems to be lost due to the redesign. It is only possible to select adresses that are already available/assigned to the customer account.
This is essential for some Shopware customers, as it significantly extends the backend order process.
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1 voteFlorian Averkamp
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3 votesFlorian Averkamp
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1 vote
An error occurred while saving the comment Florian Averkamp
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Hey Stefan,
the problem is that if a shipping service provider loses or damages a package from the store operator, the store operator is liable for the damage incurred.
In order for the store operator to get his money back, a so-called claim invoice must be created. However, according to the store operator, this invoice must not contain the 19% VAT after the total amount. The VAT may only be charged for services rendered. Since the service was not provided, therefore, the VAT may not be charged.
In Shopware 5, this was apparently possible. In Shopware 6, this possibility does not currently exist. There is also no corresponding extension in the store so far. There is only the possibility to create a normal cancellation invoice with VAT.
It is about the following ticket: #SWAG-246940 Steuerdarstellung für eine bestimmte Kundengruppe
Florian Averkamp
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It would be nice and helpful for some customers if the payment method was displayed directly in the order overview.