Digital Sales Rooms structured statistics (appointment outcome)
It would be nice to store in Shopware the outcome of each appointment, linked to the presenter's account (for guided selling and hybrid approaches, but it may be nice to also have it for the self-service):
customers connected, orders, wishlists.
So, every sales manager could see the results of each appointment and take actions. The data is already available in real time during the session, so we just miss the data storage.
Tommaso Trevisan
shared this idea
Not enough interest
We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.
Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.