51 results found
B2B Suite address management
Currently the B2B Suite has the same address fields as the B2C storefront
but it should have some additional fields/options on the different places
to adapt B2B specific needs for addresses (e.g. tax numbers, country display etc.).
Also, it is not possible to edit addresses during the checkout process.12 votes4 comments · B2B · Admin →
Switcher B2B / B2C
As a merchant I want to have the possibility to restrict the product view & price display (VAT) depending on if the customer is a private one or a company.
This should be already possible on the homepage, preferably without just a login screen.
As an example see: conrad.de3 votes
B2B Suite: Rule Builder for Sales Representative
It would be very helpful to automatically assign customers to the sales representative with the Rule Builder.
For example, based on postal code areas or tags.2 votes
B2B Suite: Creation of an offer depending on a condition
It should be possible to configure from when a customer can create a quote. E.g. customer A, from a quantity of 1 piece, but customer B only from a quantity of 100 pieces.3 votes
3D Product Visualization / Configurator
Especially for B2B merchants, basic product configuration solved with our Custom Products feature is not enough. Highly complex and individual configurations must be supported, e.g. to configure products like hardware parts, individual window/door requirements etc.
3D Visualisation could reduce complexity, for example with explosion graphics demonstrating machines and their individual (spare) parts.2 votes
Orders without budgets and contingents
As a debtor, I want to have contact with as less restrictions as possible. At the moment a contact needs an assigned budget AND an assigned contingent to place an order. Make it possible to place an order WITHOUT an assigned contingent and budget.2 votes
B2B Suite architectural improvements
Currently it is a lot of effort to deactivate parts of the B2B Suite that a customer does not need. It should be easy choosable, which functionalities are needed and only use them without a lot of coding effort8 votesPLANNED · 3 comments · B2B · Admin →
Offline functionality for B2B Suite
Some customers work in warehouses or basements where there is often poor to no internet connection. In this case, it would be good to be able to use the B2B Suite offline and place orders.2 votes
B2B Suite: Debtor does not have to be the orderer
In order to know which employee has placed an order, orders should not be transferred to the debtor.1 vote
To have some of the current functionalities of the B2B Suite also available standalone (or in other plans) we should rethink which ones are used most and also useful for other customers.6 votes3 comments · B2B · Admin →
B2B Suite: request a quote based on a rule
At the moment it is possible to request a quote for every case or basket. It would be nice if a request for a quote is based on a rule (e.g. shopping cart > 5000 €)2 votes
B2B Suite: More nested rules for users/contacts/roles
The debtor should be able to create a central purchase („Zentraleinkauf") with the help of the role administration in the B2B Suite and limit this central purchase to a certain catalog assortment (e.g., only 50,000 of 60,000 products). The central purchasing department, in turn, should also be able to restrict buyers to a certain assortment of only 250 products in the front end within the B2B Suite.1 vote
B2B Suite UX improvements
The current B2B Suite usability is too complex at some points, esp. the right & role management. Therefore we should ease up this process and make it clearly understandable6 votes2 comments · B2B · Admin →
Download files for registered customers
Download Files will only be released for download if you are either logged in or fill in a form with your name and e-mail address.1 vote
Identify different sales channels of a customer
Customers of shop owners not only place orders in the store, but also by phone or fax. Orders that were not placed via the store but via other channels should be easy to import, identify and also evaluate in B2B Suite, e.g. with the help of statistics.1 vote
Based on our current knowledge of the importance of this idea we will not focus on it in the near future.
B2B Sales Agent functionality (commission, admin, discounts)
Currently sales representatives do not see commissions or general other states about their customers. But this would be helpful for their motivation and ease up the customer management, esp. if there is no ERP system involved, covering up those functionalities already4 votes2 comments · B2B · Admin →
If several orders are waiting for approval or the orders have not yet been processed, it should be possible to merge these orders. This saves customers and store operators effort and money.2 votes
Sales representatives could only create an offer
To prevent legal problems when ordering as a sales representative, it would be good if the sales representative could only prepare a quotation for the customer, which then has to be explicitly approved by the customer. So it should be prevented that the sales representative can place orders.2 votes
Make usage of existing shopware functionalities in B2B Suite
Currently some functions as setting tags for customers, interacting with the flow builder etc. are missing for the B2B Suite. Hence, customers cannot fully use the potential of shopware when using the suite.3 votes
Show B2B role (Debtor/Sales Representative) in customer list in administration
As a user in the administration, I would like to see the columns company name and B2B role in the administration of the customers (overview) in order to be able to identify customers more quickly.3 votes
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