8 results found
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Direct links in the account
Shopware provides a lot of website with a lot of interesting data, like feedback.shopware.com, brand.shopware.com and others. As a partner it would be helpful to have links to these site directly in the account. SSO makes it possible to log me in directly.
2 votes -
Quickfix: Link from Support Form to the Extension License
The extension name in the sidebar of the a support thread should link to the extension details, to be able to view more information, such as the changelog - which can come in handy from a customer/partner perspective to check for updates.
1 vote -
Rights management for clients in the Shopware Account
As a merchant with several clients, I don't want all clients to see every shop inside the Shopware Account.
Therefor it would be great if I were able to apply rights management within the Shopware Account so that a client can only see the shop he/she is responsible for.This would make the administration (e.g. installing extensions) easier and more covenient.
2 votes -
Subscription price adjustments in the Shopware Store
At the moment there is no basic feature to adjust the subscription prices of already subscribed apps or plugins.
In the future, there should be the possibility to adjust the prices even after signing up for a subscription.
Especially in times of high inflation and annually increasing costs (hosting, employees, other expenses) it is important that there is the possibility of price adjustments.
9 votesHello, we will evaluate the topic and see what such a process might look like. I will keep you up to date if we plan to implement the idea.
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TIckets should not close automaticly
Tickets should not be closed automatically or at least be able to be reopened by customers and the ticket system should be integrated into the backend so that one does not have to switch to a different system every time.
3 votes -
Cancellation of subscription licenses
Sometimes the cooperation with customers does not fit for various reasons and you want to end the cooperation, or you do not want a certain store to rent the offered subscription license in the Shopware Store.
At the moment there is no possibility to cancel subscription customers in Shopware Store, in the future there should be a possibility for this.
3 votesHello, we will discuss and assess the issue. I will get back to you as soon as I have updates.
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Rating form - better differentiation
Extensions can also be rated directly from the Extension Manager. The structure of the form here is problematic from our point of view.
Here, only stars can be assigned in total, which are then, however, internally assigned equally to the areas of functionality, usability, documentation and support.
If someone rates with 3 stars, all of these areas automatically receive these 3 stars. A differentiation is therefore not possible.This is more than unfortunate in that here then sub-areas are supposedly evaluated, although these can not be judged at all (for example, no support was contacted, and we have for many…
1 voteHello, we have planned the topic of improving the review system for the future and will also consider these points here. The current situation is also dissatisfying for us
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Duplicate wildcard environments
It would be great to be able to duplicate wildcard environments in account.shopware.com.
When you start to have 20+ licenses in a wildcard environment, a manual copy of all licenses starts to take some time ;)
1 vote
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