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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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62 results found

  1. It would be a nice option to have the possibility to exclude Sundays for example from the delivery time calculation. Of course, we can already cover this with the delivery time SPAN and NAME of the delivery method, saying 1-3 WORKdays or something.

    But it would be a nice QoL feature, especially for customers, if the calculation took days we defined into the equation and could thus be more specific.

    If we wanted to take this a step further, we could also offer a calendar where we can configure holidays and whatnot.

    And if we want to take this to…

    19 votes

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    1 comment  ·  Checkout  ·  Admin →
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  2. Mixed carts allow customers to make both subscriptions and one-time purchases in a single checkout process. Previously, subscriptions could only be completed separately. By combining these options, it enhances upselling opportunities and improves the shopping experience for users by simplifying and adding flexibility to the purchasing process.

    7 votes

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    4 comments  ·  Checkout  ·  Admin →
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  3. Currently when a user cannot complete a payment, he returns to the checkout page with the only option to choose a different payment method.

    However: if the user thenleaves the checkout the cart is cleared (= is made empty).

    I do not believe that a failed payment automatically cancels the intention of the user to buy what-ever they have put in te cart.

    This way you loose potential purchases, when some users are only looking to make some adjustments before continuing to eventually complete the purchase (payment).

    I believe it is better to always maintain the full content of the…

    5 votes

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  4. Shipping discount is not shown on cart for guest costumer - despite it is valid - because shipping price could not be calcutlated yet:

    The problem is shown on this video:
    https://drive.google.com/file/d/1Sv10CDDRhwGwWvFdUqnb-KBuFCzkA2_Y/view?usp=sharing

    THE PROBLEM:
    Our customer works with different shipping prices per postal code.
    Therefor shipping cost can only be calculated wen a costumer has provided his postal code.

    When we now have a discount for shipping, the shopping dart does not display it.
    When a user enters a voucher/coupon code for it, the shopping cart does not show any notion, that has been applied or not.

    This is problematic…

    2 votes

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  5. There should be an option to make a one page checkout. If you use express checkout buttons customers often do not realize that there are other payment options like purchase on account.

    Showing the payment methods under the address form would make the checkout faster and more usable.

    It would boost conversions. If it would not, why is Shopify using it?

    2 votes

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  6. We need custom fields so the customer is able to insert a reference or his external order number. This field should also be displayed in the invoice

    4 votes

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  7. If the payment happened by PayPal ...

    • transmit the tracking number as soon as it becomes available,
    • transmit the shipment on its way when the status is set to delivered.

    That way according customers comfortably get all shipping updates on their PayPal app as well.

    2 votes

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  8. Partial deliveries within orders are often excluded, which is why only the oldest delivery period within the items is important. There should therefore be an option to display only the oldest delivery period in the shopping cart.

    Otherwise, the only alternative would be to completely deactivate the delivery period display.

    3 votes

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  9. For products with graduated prices, these cannot be added directly to the shopping cart at listing level. As soon as graduated prices are defined, “Details” appears at listing level instead of “Add to shopping cart”.

    2 votes

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  10. The products linked in "Cross Selling" tab should also optional appear at cart / checkout, based on all products at cart.

    The merchant should set the appropriate Cross Selling title.
    And: the merchant should be set max products showing at the cart (e.g. 5). Should also work for off-canvas cart.

    14 votes

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  11. It should be possible to make the company name optional, because often the company name of sole traders is their own name.

    A simple checkout:
    First name (required field) Last name (required field)
    Company name (optional)

    That is a very simple checkout that enables private persons and companies to buy, but is currently not possible with a standard Shopware 6 shop.

    The option to select between private persons and companies should be removed, because it confuses customers and makes the checkout more complex.

    1 vote

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  12. it would be very useful if shipping cost in the basket could be added if products of different manufacturers create different costs.
    Example:
    product a = 10 €

    product b = 5 €

    total shipping 15 €

    3 votes

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  13. The normalization of telephone numbers according to the E 164 standard should be implemented. Shopware currently allows any values and text in the checkout and customer account when entering telephone numbers. However, this results in problems, as telephone numbers are used for many purposes in ecommerce. For example, DHL Express ODD, Custom Audiences in Google/Meta, international callbacks in customer service, integration of marketing automation for SMS/WhatsApp, etc. The quality of telephone numbers should therefore be standardized and of high quality to make Shopware 6 merchants competitive in a growing international market.

    https://www.twilio.com/docs/glossary/what-e164

    8 votes

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  14. I noticed that, when I enter the shopping cart and select a different country, the standard shipping remains preselected, although it should switch to that for the respective countries. When entering the address at the checkout, however, only the correct shipping method can be selected again, which means that customers might be initially confused. Maybe a fix for that would be nice

    3 votes

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  15. Show value for packUnit in OffCanvas and cart summary on /checkout/register. Currently it only shows "Anzahl" or "Stück" even if a different packUnit has been defined for a product.

    2 votes

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  16. Der PayPal Button "Später Bezahlen" im Checkout und Warenkorb wird immer auf deutsch angezeigt, auch wenn die Sprache vom Kunden geändert wurde. Hier sollten Textbausteine angeboten werden oder Buttons in der jeweiligen Sprache bereitgestellt werden.

    1 vote

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  17. DE
    Eigene Aufschläge für die Versandkostenberechnung wie in SW5, um auch die Kosten für Speditionsversand so umsetzen zu können, dass diese prozentual vom Warenwert berechnet werden. Derzeit nur lösbar über feste Pauschalbeträge.

    EN
    Own surcharges for the shipping cost calculation as in SW5, in order to be able to implement the costs for shipping by freight forwarder in such a way that they are calculated as a percentage of the value of the goods. Currently only solvable via fixed flat rates.

    1 vote

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  18. In Shopware 6.4.0.0 it was possible to change custom products in the shopping cart. This is no longer possible in the current version of Shopware. It would be nice if this were possible again.

    1 vote

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  19. If I add a product to the cart, with a price of 590,- then the shipping cost is 0,- because the shipping is free over 500,-

    If I add a promotion with 20% off, the shipping is still 0,- even though the price of the item is now 470,- and therefore under the 500,-. Then the shipping should be 49,-

    This has already been ticketed as a bug, but declined with the message "We have concluded, that the behaviour you describe does not meet the criteria for a bug and instead consider this suggestion to be an improvement."

    1 vote

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  20. Currently it is not possible to prevent a customer from completing the payment after a period X (see screenshot). This should be customizable

    1 vote

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