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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes
  • Contributions are not guaranteeing that we will take action on an idea. We will do our best to communicate why an idea may not work.
  • For bug reporting, please refer to our Issuetracker

Shopware 6 - Product Feedback & Ideas

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42 results found

  1. Recommendations are currently only manually in Shopware. Based on the new statistics module, it would be cool if shop owner could give their customers recommendations for products. The recommendations could be based on orders already placed by the customer, in which the AI also considers the date and possibly the weather. "Dear customer, this time last year it was so cold/warm that you ordered the following..."

    6 votes

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  2. Used promotions have a position in the cart, given the promotion's name. That name therefore normally should be something "understandable for the customer".
    However when having a larger number of promotions, it can get quite confusion to work internally with all the promotions in a shop, having nothing but these "customer friendly names".

    Solution: The "name" of promotions is their internal identifier. Above that every promotion gets a field for a public "label" which its position in the cart gets labeled when cashed in.

    Example:
    Shop has three different promotions named "10 % new customer promotion", "10 % newsletter voucher"…

    3 votes

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  3. Discount promotions should already be marked or displayed in the listing (comparable to Shopware 5) and not only in the shopping cart.

    20 votes

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  4. Promotions should have their own order number as in Shopware 5. Some merchandise management systems require this in order to be able to work with them properly.

    3 votes

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  5. Currently, it doesn't matter whether voucher codes are capitalized or not, as long as the code is correct. It would be nice to offer an option for the customer to set whether the voucher codes should be case-sensitive.

    2 votes

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  6. Currently, there is no good option to tell a promotion to only apply the discount to two different items.

    Example:

    Buy item A + 1 of items B-E and get a €250 discount
    Buy item A + 2 different items from B-E and get 500 € discount

    The first works without any problems.
    The second also works, but it also works if you add item B to the shopping cart twice, for example.

    There is the rule “Total number of different items in the shopping cart” but this is also counted with items that are not part of the promotion.

    1 vote

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  7. Add a description field to the promotions as the promotions name is not enough to identify them if you have many active promotions and the naming of the promotion is used as name in the cart so it is not possible to use an indentifyable name in the backend

    1 vote

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  8. It would be great if you could configure discounts and promotions using AI Copilot, so that you don't have to find and try out the best solution and rule for a promotion yourself.

    1 vote

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  9. Implement bulk edit fuctionalities for the newsletter recipent overview so multiple pre-selected recipents could be deleted at once.

    1 vote

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  10. Special product type - gift card, which is also related to store credit and virtual products. Gift card can be physical and virtual.

    37 votes

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  11. It would be useful to have a rule that recognizes duplicate products in the shopping cart.
    The rule could look something like this: Item same product quantity is equal to 2"
    As an application example:
    A store operator wants to give a discount on the second product if there are two of them in the shopping cart.

    So twice product A and once product B there should be a discount on one of the products A.
    Twice product B, but only once product A, there should be a discount on product B.

    1 vote

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  12. It is currently not possible to use individual discount codes of a promotion together.
    This means, for example, if you send a customer 4 individual voucher codes with a €50 discount each so that they can redeem their €200 total discount either split up or several codes together, this will not work if the individual discount codes all come from one promotion.

    However, if the individual discount codes come from 4 different promotions, the customer can redeem them in combination.
    This function would be a useful extension for many customers, for example by adding a button in a promotion asking…

    1 vote

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  13. Promotion codes should be reactivated automatically (when an order is cancelled).

    Example: An order (with promotion) was set to cancelled after a certain time. Unfortunately, the code still has the status "used". After such or a similar cancellation, the code should automatically be released again.

    1 vote

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  14. It would be great if we could choose the that the discount calculation should be based on list price with a fallback: product price - this so that promotions do not give a discount on a already discounted product

    7 votes

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  15. It would be nice to be able to add product numbers to promotions as well optionally. This would make it easier for accounting for example to discern what happened in an order later based on an invoice, for example.

    The current handling of it (no product number or anything other than the promotion's name) can make it very difficult to understand what happened in the past - particularly because you must name promotions in a simple way so that the customer is not getting confused and understands what it is that grants them the discount.

    In this scenario, the same…

    3 votes

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  16. Products can be placed in the shopping cart free of charge based on rules

    8 votes

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  17. We create the basis for our promotion campaigns in other systems - customer selection in one and product selection in the other. The financial data of the campaign (cost unit, date, etc.) is set up in SAP. We would appreciate if there were an import for this data in Shopware as we are creating up to 10 campaigns daily for various target groups in our busy months.
    Our idea was to import customer basic campaign data and then import customer numbers and product numbers belonging to the campaign and tagging them with the campaign ID. Only customers tagged with the…

    1 vote

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  18. What should be possible?
    Collect abandoned cart for logged users, ability to review them in the admin, design email template and schedule reminder email to customers with their cards, auto-generate coupons for these emails.
    This could increase the CLV

    19 votes

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  19. We would like to create a promotion in Shopware that applies the corresponding discount to all products in the shopping basket from a certain number of products from the set group. Unfortunately, this is currently not possible as only a fixed number can be selected as the "Mode". We would like to suggest extending this with "Number from" or "Number to".

    4 votes

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  20. Merchants often need to ad a simple script to their theme for example to validate ownership. Therefor there should be a possibility to add scripts to the storefront theme. Maybe integrated into the consent tool.

    30 votes

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