Expand Flow Builder for Advanced B2B and Logistics Workflows
The current Flow Builder is a powerful automation tool, but it does not provide sufficient coverage for many real-world B2B and logistics processes.
Merchants often need to implement custom workarounds because important triggers and actions for fulfillment, warehouse operations, and B2B workflows are not available out of the box.
Examples of commonly requested capabilities include:
- Shipment Ready trigger
- Warehouse and fulfillment process triggers/actions
- B2B-specific workflow triggers/actions
- Automated status changes based on logistics events
- More granular control over order and delivery processes
A valuable enhancement would be to significantly expand the available Flow Builder triggers and actions to better support advanced operational workflows.
Key benefits include:
- Reducing the need for custom development and workarounds
- Enabling merchants to automate complex fulfillment and logistics processes
- Supporting more sophisticated B2B business requirements
- Increasing flexibility and scalability for growing merchants
A broader set of native triggers and actions would allow businesses to automate critical operational processes directly within Shopware and unlock the full potential of the Flow Builder for enterprise and B2B use cases.
Gathering Feedback
We’re gathering feedback on this idea to better understand the need, use cases, and potential impact. At this stage, no implementation decision has been made.
Please continue to vote and share details about how this would help you. Your feedback will support our evaluation and help us decide whether to move the idea forward.
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Konstantin Kiritsenko
commented
Great ideas. I can see the list of events (triggers) that are useful, but what would the rules & actions be like for these events?
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Rachel Booth
commented
The current Flow Builder is a powerful automation tool, but it does not provide sufficient coverage for many real-world B2B and logistics processes.
Merchants often need to implement custom workarounds because important triggers and actions for fulfillment, warehouse operations, and B2B workflows are not available out of the box.
Examples of commonly requested capabilities include:
- Shipment Ready trigger
- Warehouse and fulfillment process triggers/actions
- B2B-specific workflow triggers/actions
- Automated status changes based on logistics events
- More granular control over order and delivery processesA valuable enhancement would be to significantly expand the available Flow Builder triggers and actions to better support advanced operational workflows.
Key benefits include:
- Reducing the need for custom development and workarounds
- Enabling merchants to automate complex fulfillment and logistics processes
- Supporting more sophisticated B2B business requirements
- Increasing flexibility and scalability for growing merchantsA broader set of native triggers and actions would allow businesses to automate critical operational processes directly within Shopware and unlock the full potential of the Flow Builder for enterprise and B2B use cases.