Create new Order/Delivery from Return
When returning items the customer can select "replacement" for an item. In case of clothes the case could be "T-Shirt size doesn't fit please replace it with a smaller size".
If the customer hasn't placed another order so far the merchant can directly create a new order (or delivery) with the replacement in shopware for the customer. The replacement can be charged against the open order and the return.
1
vote
AdminStefan Dillage
(Admin, shopware AG)
shared this idea