B2B Suite: Debtor does not have to be the orderer
In order to know which employee has placed an order, orders should not be transferred to the debtor.
Timo Reddig
shared this idea
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Huke Chan
commented
This is what we want also and it is important.
Important:
1. Flowbuilder for example:
Condition 1: When a customer hasn't logged in, also with condition 2 "not ordered for 30 days" there will be automatically an email send to the customer / buyer with matching supporting text.
This is one example of many for flowbuilder to make an automation.2. Better targeting on buyers
If a debtor has multiple buyers, you can better targeting on buyers whose ordering a lot or not. On both sides you can give the right service to the buyers to gain more orders.So please, this feature is what we need for better profits and service.
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Dennis Grüter
commented
Alternatively, there could be some sort of switch to enable an info field in the order (or order overview) which connects the orderer's auth_id from b2b_order_context with b2b_debtor_contact to show the name of the B2B companies' orderer so the shop owner can see this as well.