Rating form - better differentiation
Extensions can also be rated directly from the Extension Manager. The structure of the form here is problematic from our point of view.
Here, only stars can be assigned in total, which are then, however, internally assigned equally to the areas of functionality, usability, documentation and support.
If someone rates with 3 stars, all of these areas automatically receive these 3 stars. A differentiation is therefore not possible.
This is more than unfortunate in that here then sub-areas are supposedly evaluated, although these can not be judged at all (for example, no support was contacted, and we have for many plugins a very detailed documentation).
Also, the customer does not see what consequences his rating has. This leads to additional - avoidable - communication and effort on all sides.
Here it is certainly useful that the rating form allows the differentiation of the individual sub-areas, just as in other places.
Nils Ehnert
shared this idea
Hello, we have planned the topic of improving the review system for the future and will also consider these points here. The current situation is also dissatisfying for us