Configuration to deactivate status emails
In the Self-hosted and Cloud versions, is it not possible to turn off the send customer order status update email popup or deactivate the pre-activated 'Send email to customer' toggle per default.
-> This leads to annoying multiple clicks and to, by mistake sent emails which irritate customers
Not enough interest
We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.
Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.