E 164 standard for telephone numbers
The normalization of telephone numbers according to the E 164 standard should be implemented. Shopware currently allows any values and text in the checkout and customer account when entering telephone numbers. However, this results in problems, as telephone numbers are used for many purposes in ecommerce. For example, DHL Express ODD, Custom Audiences in Google/Meta, international callbacks in customer service, integration of marketing automation for SMS/WhatsApp, etc. The quality of telephone numbers should therefore be standardized and of high quality to make Shopware 6 merchants competitive in a growing international market.
Gero Lorenz
shared this idea
Not enough interest
We’re closing this idea because it has not received significant interest or activity over the past 24 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.
Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.
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Nico Heer
commented
Must have for all shop-systems in 2024