Sales representative should be able to create an order, which must first be accepted by the debitor
Requirement: Our sales representative logs on as such to one of his assigned customers (in the customer account) and places an order proposal there. The customer receives a notification and can now approve or reject the order. If approved, an order is automatically placed in the store.
Current status: the sales representative can create orders for his customer. However, these are processed directly, i.e. ordered for a fee. The customer is not involved in an approval process and it cannot be seen in the customer account that the order has been placed by the sales representative.
Not enough interest
We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.
Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.