Requirement: Our sales representative logs on as such to one of his assigned customers (in the customer account) and places an order proposal there. The customer receives a notification and can now approve or reject the order. If approved, an order is automatically placed in the store.

Current status: the sales representative can create orders for his customer. However, these are processed directly, i.e. ordered for a fee. The customer is not involved in an approval process and it cannot be seen in the customer account that the order has been placed by the sales representative.