Unstable Behavior of the Rich Text Editor in Content Modules
Background:
As a team that works extensively with Shopware’s CMS and builds sophisticated pages via Shopping Experiences, we’ve repeatedly encountered critical usability issues with the built-in rich text editor used in content modules and custom fields.
Problem:
The current text editor behaves inconsistently and creates significant friction in content workflows:
It frequently injects arbitrary CSS classes into the HTML output without user input.
There is no easy way to reset text color back to the default.
When applying formatting such as bold, it sometimes adds font color tags even though no color change is intended or visible.
Bullet points are difficult to handle correctly — indentation from the left margin is often broken, and formatting differs inconsistently between modules or contexts.
These bugs and inconsistencies make it unnecessarily difficult to edit and style text, especially for more complex layouts.
Wish / Recommendation:
We would like to see a more robust and predictable editor with the following improvements:
Clean and controlled HTML output without injected inline styles or classes.
A reset function for colors and formatting.
Standardized and reliable bullet point behavior across modules.
Generally more stability and polish, especially for professional users managing large-scale CMS layouts.
Verena Kern
shared this idea
Not enough interest
We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.
If this is still important for your setup, a Shopware developer can build it as a custom extension. Shopware's architecture is designed to be extended, so requirements of this nature can typically be addressed at project level.
Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.