Custom forms: Easy reply to the customer
There is already this feedback / feature request: https://feedback.shopware.com/forums/942607-shopware-6-product-feedback-ideas/suggestions/50220672-add-cc-bcc-and-reply-to-features-to-the-mail-func.
In addition it should be possible to define an email adress, that custom forms (or default forms) can reply to.
Of course one can add an email field in the form fields. But this cannot be used to open the form mail and click on reply to "customer email"
Gathering Feedback
We’re gathering feedback on this idea to better understand the need, use cases, and potential impact. At this stage, no implementation decision has been made.
Please continue to vote and share details about how this would help you. Your feedback will support our evaluation and help us decide whether to move the idea forward.