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Shopware 6 - Product Feedback & Ideas

Interested in a direct exchange?Are you interested in a direct exchange about your business case? We would be happy to learn more about your daily business and its requirements. For this purpose, we offer you the opportunity to discuss this directly with our product management team. Book your appointment right here:Book an appointmentDo you have a specific request that you would like to tell us about? Then the following feedback portal is the right place for you.

This is the space where you can share your ideas and feedback about Shopware 6.

How it works
  • Connect your Shopware Account or register with your email
  • Use the search or choose a category for your idea to check if it has been submitted already
  • Upvote existing ideas, as opposed to creating multiple similar requests. Comment an idea to share extra details.
  • If you create a new idea: Be clear with your idea; provide examples or even screenshots
  • The more activity and votes an idea has, the higher the chance it will be implemented
Notes

Shopware 6 - Product Feedback & Ideas

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66 results found

  1. A possibility to carry out orders as a test. So that they are clearly marked as a test or can be deleted again.

    We also have to test our productive system and sometimes documents are created there. Then you can no longer delete an order from Shopware. It would be practical if a frontend user could be put into a test environment in the production system. Or something similar.


    Eine Möglichkeit, Bestellungen als Test durchzuführen. So, dass sie klar als Test gekennzeichnet sind, bzw. wieder gelöscht werden können.

    Wir müssen auch unser Produktivsystem testen und manchmal werden dort Belege erstellt.…

    34 votes

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    PLANNED  ·  0 comments  ·  Checkout  ·  Admin →
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  2. According to § 312i Para. 1 S. 1 No. 1 BGB in conjunction with. Art. 246c No. 3 EGBGB, the customer must be provided with adequate, effective and accessible technical means and informed about how input errors can be recognised and corrected before the order is placed. Adequate technical means in this sense are clearly labelled

    In the present case, the e-mail address is not shown on the order page/checkout.

    This must be supplemented with appropriate correction options so that the consumer can recognise and correct incorrect entries.

    3 votes

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  3. When selecting either shipping or payment method, Shopware changes the sorting of the methods so that the selected method is moved to the top.

    There is no logic behind this, and it is very poor UX, as the user gets very unsure whether they chose the right option, since the one selected was moved.

    Strongly suggest simply changing it so that the selected method is kept at the position it was at originally (from the initial sorting of the method from Admin).

    6 votes

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  4. If we offer custom products in the shop which are then placed in the shopping basket without an option, the field with the options is displayed in the shopping basket and is empty. For UX improvements field should be shown only if options are selected.
    At the moment it is a bit confusing for customers if additional options are displayed but none have been defined.

    1 vote

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    0 comments  ·  Checkout  ·  Admin →
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  5. If we build a shopware pwa / frontend you must reverse engineer and reimplement all payment providers by yourself for example, Unzer, SwagPayPal etc.
    Every payment plugin has many payment processes like credit card, sofort, sepa, invoice, invoice and secure and many more.
    Every of these payment processes needs additional information fields like birthday or paypalOrderId or isPaypayExpressCheckout Flag etc.
    But the current state of payment integration doesn't allow it to transfer information in the handlePayment() or createOrder() functions. So every time we must build workarounds for theses functionality.

    1 vote

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    1 comment  ·  Checkout  ·  Admin →
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  6. Streichpreis als Variable bei den ITEMs für die Bestellbestätigung

    Damit der Kunde sieht, dass einzelne Produkte längere Lieferzeiten haben. Das entlastet den Kundenservice und erspart Beschwerden, wenn Artikel später versand werden.

    Strike price as a variable in the ITEMs for order confirmation

    So that the customer can see that individual products have longer delivery times. This eases the burden on customer service and saves complaints when items are shipped later.

    2 votes

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    1 comment  ·  Checkout  ·  Admin →
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  7. Currently, it is not being validated, if a product is out of stock at the time of renewal of a subscription. Please implement.

    2 votes

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    0 comments  ·  Checkout  ·  Admin →
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  8. Many shops have the option of entering a DHL Packstation with a search function for customers. This function would be a benefit for customers.

    5 votes

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  9. Introduce an option to configure different delivery times for international shipping countries.

    30 votes

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    2 comments  ·  Checkout  ·  Admin →
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  10. The possibility to correct the Email should be just as possible as the change of addresses. It happens again and again that typos creep in when entering the email. These can no longer be corrected during the final check by the customer.

    Up to now there is the setting "Enter email twice", but this is cumbersome for the customer and most of the time the email is simply copied into the 2nd field.

    3 votes

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    0 comments  ·  Checkout  ·  Admin →
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  11. On event "Order-Placed" the email order confirmation is send to the customer.
    It is NOT possible to stop this email, as it is send outside flow-builder.
    Only after this event the flow-builder can be used to do some action.

    It would be better and more logical, to have this event already through flow-builder. This would give the possibility to react to the order content, payment, etc. and give more specialized order-confirmations.

    2 votes

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    0 comments  ·  Checkout  ·  Admin →
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  12. The multiple-address shipping options enable customers to ship an order to multiple addresses during checkout. Each product from the order can be shipped to a different address.

    1 vote

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  13. Currently, it's only possible to enter voucher codes in the cart.
    Customers should be able to enter voucher codes in each checkout step or at least at the end of checkout at the order overview before submitting the purchase.

    13 votes

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    4 comments  ·  Checkout  ·  Admin →
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  14. While checkout it should be possible to leave billing mail address. Optionally it should be also possible to add/change while the customer are logged in in their account.

    3 votes

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    0 comments  ·  Checkout  ·  Admin →
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  15. Modern checkout processes only ask for necessary e.g. only e-mail & password for initial registration and then later in the checkout address step for address information.
    In SW6 merchants don't have the flexibility to decide what data and at which step in the checkout it is collected.
    More options to configure and individualise would help to increase CR, lower frustration potential on the customer side, and adapt to country specific requirements.

    13 votes

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    2 comments  ·  Checkout  ·  Admin →
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  16. Introduce the option for merchants with local brick & mortar stores to offer click & collect in the checkout.

    10 votes

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  17. As a merchant, I want to validate city in the registration for non-existing of numbers.
    Why: some customers fill out postal code correctly and then use the city field for postal code and city. We have to correct this manually to have clear data.

    2 votes

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  18. Possibility to create promotions that not only apply discounts but also can add addtional costs in certain cases.Example: customer has a cart volume over 100,00€ and chose payment method "cash on delivery" -> this should cost 5,00 € additionally because the risk is higher

    9 votes

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    2 comments  ·  Checkout  ·  Admin →
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  19. It would be nice to get the discount added pr orderline.
    As it is now the discounts are lined up under the products

    1 vote

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    0 comments  ·  Checkout  ·  Admin →
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  20. In SW 5 there is a function for the shopping basket:

    "Min. shopping basket value above which the option of an individual quotation is offered".

    This function is often requested by customers for SW6.

    5 votes

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    1 comment  ·  Checkout  ·  Admin →
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