78 results found

1. ZIP code validation only takes effect once all other mandatory fields have been filled in during checkout.

   While testing the checkout process, I noticed inconsistent behavior when validating the postal code.

   Steps to reproduce:

   1. Go to checkout.

   2. Select country.

   3. Enter an invalid value in the “Postal code” field (e.g., asdasd or asd123).

   4. Leave at least one other required field blank.

   5. Click “Continue.”

   Result:
   All required fields are marked as incorrect except for country and zip code.
   The zip code is not displayed as invalid in this state.

   Further behavior:
   As soon as the previously missing required field is filled in, the zip code validation takes effect retrospectively and the field is then marked as incorrect.

   Expected behavior:
   The ZIP code should be validated immediately as soon as an invalid format is entered, regardless of the status of other required fields or alternatively, a uniform validation behavior should be applied to all required fields.

   Note:
   Even though this case is likely to occur rarely, the behavior appears inconsistent to users and could lead to confusion.

   While testing the checkout process, I noticed inconsistent behavior when validating the postal code.

   Steps to reproduce:

   1. Go to checkout.

   2. Select country.

   3. Enter an invalid value in the “Postal code” field (e.g., asdasd or asd123).

   4. Leave at least one other required field blank.

   5. Click “Continue.”

   Result:
   All required fields are marked as incorrect except for country and zip code.
   The zip code is not displayed as invalid in this state.

   Further behavior:
   As soon as the previously missing required field is filled in, the zip code validation takes effect retrospectively and the field is then marked as incorrect.

   Expected behavior:… more

   2 votes

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2. Products offeren ONLY in subscriptions

   Currently products can already be offered as subscription products within the Beyond plan. In the frontend can than be selected if it should be a subscription or a regular order. Unfortunately it is not possible to make products available ONLY as subscriptions products and deactivate the possibility to order it once for that product.

   2 votes

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3. Highlight incomplete CAPTCHA field in checkout

   In the current Shopware SaaS checkout, which uses FriendlyCaptcha, users sometimes overlook the CAPTCHA field. After filling out all required fields, they attempt to continue the checkout process, but nothing happens. There is no indication that the CAPTCHA is missing.

   While other required fields are highlighted in red or otherwise marked when incomplete, the CAPTCHA field does not receive any visual feedback. This can lead to confusion and interrupt the checkout experience.

   It is therefore suggested that the CAPTCHA field be visually highlighted (e.g., marked in red) when it has not been completed, consistent with the behavior of other required fields. This improvement could help ensure a smoother and clearer checkout flow for users.

   In the current Shopware SaaS checkout, which uses FriendlyCaptcha, users sometimes overlook the CAPTCHA field. After filling out all required fields, they attempt to continue the checkout process, but nothing happens. There is no indication that the CAPTCHA is missing.

   While other required fields are highlighted in red or otherwise marked when incomplete, the CAPTCHA field does not receive any visual feedback. This can lead to confusion and interrupt the checkout experience.

   It is therefore suggested that the CAPTCHA field be visually highlighted (e.g., marked in red) when it has not been completed, consistent with the behavior of other required… more

   9 votes

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4. Enable Variant Changes Directly in the Shopping Basket and Checkout

   Currently, when customers want to change a variant of a product already added to the shopping basket — for example, choosing a different size or color — they are required to leave the basket or checkout and navigate back to the product detail page. This process interrupts the purchasing flow and increases the likelihood of order cancellations or customer frustration.

   With this enhancement, customers should be able to easily modify product variants directly from the basket or checkout interface.

   Functional Proposal:

   Add a variant selector for each product line item in the shopping basket and checkout.

   When a customer changes a variant, the system automatically updates the line item’s price, stock information, and product image accordingly.

   Currently, when customers want to change a variant of a product already added to the shopping basket — for example, choosing a different size or color — they are required to leave the basket or checkout and navigate back to the product detail page. This process interrupts the purchasing flow and increases the likelihood of order cancellations or customer frustration.

   With this enhancement, customers should be able to easily modify product variants directly from the basket or checkout interface.

   Functional Proposal:

   Add a variant selector for each product line item in the shopping basket and checkout.

   When a customer changes… more

   4 votes

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5. Show "Already Subscribed" on Product Page (prevent duplicate subscriptions)

   Display a clear and unobtrusive notice on the product detail page when a logged-in customer already has an active subscription for this product (incl. variant match) to prevent accidental duplicate subscriptions/purchases and reduce support friction.

   2 votes

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6. Automated Calculation of Fees (Customs & Taxes) in Checkout for International Orders

   Currently, Shopware 6 does not provide a native feature for automatically calculating variable fees such as customs duties, import taxes, or country-specific charges during checkout.
   However, this functionality is increasingly important for international merchants to ensure a legally compliant and transparent order process.

   Competing platforms (e.g., Shopify) already offer this functionality as a built-in feature. It enables automated calculation and display of additional fees (e.g., customs duties, import VAT, service fees) based on product value, shipping destination, product category, or customs tariff number (HS code).

   In Shopware, this can currently only be achieved through manual configuration using the shipping method price matrix, which is not dynamic and cannot handle complex calculation logic (e.g., article-based or country-based variations). Additionally, surcharges added via the price matrix are included in the cart subtotal, leading to incorrect tax and duty calculations when these are applied again on top.

   Use Cases:

   • International Shipping: Merchants shipping outside the EU (e.g., to the US, UK, Canada, or Switzerland) need to automatically calculate and display customs and import duties.

   • Legal Compliance & Transparency: Customers should be informed of all applicable fees during checkout to prevent unexpected costs or returns.

   • Automation & Efficiency: Merchants want to automate fee calculation via integrations with external tax or logistics services (e.g., Avalara, Zonos, FedEx API, etc.) rather than maintaining manual tables.

   • Competitive Edge: Competing eCommerce systems like Shopify or BigCommerce already include this capability, putting Shopware at a disadvantage, especially for international merchants.

   Suggested Implementation:

   • Introduce a dynamic fee calculation module within checkout, based on:

     • Shipping destination
     • Product item data (including tariff/HS code)
     • Total cart value
     • Potentially also carrier or fulfillment method

   • Provide API endpoints and plugin interfaces for integrating external tax or customs calculation services.

   • Add configurable admin settings to define:

     • Which fee types should be calculated (customs, taxes, service fees, etc.)
     • Whether the fees should be shown in the cart or added during checkout only.

   • The technical foundation could be a core-level extensibility module that third-party providers can build upon.

   Benefits:

   • Increased legal compliance for international trade.

   • Transparent cost display for customers.

   • Reduced cart abandonment rates due to unexpected delivery charges.

   • Improved competitiveness and attractiveness for global and enterprise merchants.

   Currently, Shopware 6 does not provide a native feature for automatically calculating variable fees such as customs duties, import taxes, or country-specific charges during checkout.
   However, this functionality is increasingly important for international merchants to ensure a legally compliant and transparent order process.

   Competing platforms (e.g., Shopify) already offer this functionality as a built-in feature. It enables automated calculation and display of additional fees (e.g., customs duties, import VAT, service fees) based on product value, shipping destination, product category, or customs tariff number (HS code).

   In Shopware, this can currently only be achieved through manual configuration using the shipping method… more

   13 votes

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7. Add “tax column instead of unit price” option to cart as well

   In Shopware 6.7.1 the option to display either the unit price or the VAT of the respective line item was introduced. However, it only changes the list in the checkout. It would be useful to have the same option for the cart as well.

   See: https://docs.shopware.com/en/shopware-6-en/settings/Shopping-cart#cart:~:text=Order%20confirm%20page%3A%20tax%20column%20instead%20of%20unit%20price

   DE: In Shopware 6.7.1 wurde die Option “Steuerspalte anstatt Stückpreis” eingeführt, die entweder den Stückpreis oder die Mehrwertsteuer der jeweiligen Position anzeigt. Diese Änderung betrifft jedoch nur die Liste im Checkout. Es wäre sinnvoll, dieselbe Option auch für den Warenkorb zu haben.

   3 votes

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8. Automatically remind users who abandon the shopping cart

   Automatic reminder for shopping basket cancellations. Optionally with an incentive such as a discount code. Remind users who abandon their shopping basket (including guests) and optionally bring them back to the shop.

   14 votes

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9. Revocation button for Online-Shops

   The revocation button for online stores will become mandatory in the near future. You should therefore keep an eye on this now.

   https://www.versandhandelsrecht.de/2024/03/27/widerrufsbutton/

   https://www.golem.de/news/neuerungen-bei-onlinekaeufen-der-widerrufs-button-kommt-2507-197913.html

   https://www.bmjv.de/SharedDocs/Gesetzgebungsverfahren/DE/2025_GAendVVVR.html?nn=110490

   18 votes

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   STARTED  ·  1 comment  ·  Checkout  ·  Delete…  ·  Admin →
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10. Checkbox für AGB entfernen, weil rechtlich unnötig

    Laut https://www.heise.de/hintergrund/Warum-im-Netz-Checkboxen-fuer-AGB-und-Datenschutz-meist-ueberfluessig-sind-10449542.html braucht man keine Checkboxen für Datenschutzerklärung und AGB.

    Durch das Entfernen der Checkbox für die AGB im Checkout ist der Checkout viel schneller und einfacher.

    Bei der verlinkten Seite sind Formulierungen für den Text angegeben. Ohne Checkbox muss der Text angepasst werden.

    Viele Besucher übersehen die Checkbox, klicken auf den Kaufen-Button und bekommen dann eine Fehlermeldung, dass sie erst einen Haken setzen müssen.

    19 votes

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    STARTED  ·  3 comments  ·  Checkout  ·  Delete…  ·  Admin →
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11. Delivery period display in the shopping basket / Lieferzeitraum-Anzeige Warenkorb

    The delivery period display makes no sense if the system cannot calculate the weekends and perhaps also understand the maximum time up to which orders can be processed immediately.

    Our GLS parcel service takes everything that we receive as an order by 10 a.m. on the same day and delivers it the next WORKING DAY or after a maximum of two days. So it's a great advertising factor for us to state the delivery time as 1-2 working days.

    But if customers then see in the delivery period: 24-25 May (that's Saturday and Sunday) then it confuses them or, in the worst case, annoys them.

    If I set the time more broadly, the advertising effect fizzles out...

    ---

    Die Lieferzeitraum-Anzeige macht keinen Sinn, wenn das System nicht die Wochenenden rausrechnen kann und vielleicht auch versteht, bis zu welcher Uhrzeit Bestellungen maximal gleich bearbeitet werden können.

    Unser GLS Paketdienst nimmt alles, was am selben Tag bis 10 Uhr bei uns als Bestellung eingeht noch mit und stellt am nächsten WERKTAG zu bzw. maximal nach zwei Tagen. So gesehen ein toller Werbefaktor für uns, die Lieferzeit mit 1-2 Werktagen anzugeben.

    Wenn die Kunden dann aber im Lieferzeitraum sehen: 24.-25.05. (das ist Samstag und Sonntag) dann verwirrt es sie, oder im schlimmsten Fall verärgert es sie..

    Wenn ich die Zeit großflächiger einstelle, verpufft der Werbeeffekt..

    The delivery period display makes no sense if the system cannot calculate the weekends and perhaps also understand the maximum time up to which orders can be processed immediately.

    Our GLS parcel service takes everything that we receive as an order by 10 a.m. on the same day and delivers it the next WORKING DAY or after a maximum of two days. So it's a great advertising factor for us to state the delivery time as 1-2 working days.

    But if customers then see in the delivery period: 24-25 May (that's Saturday and Sunday) then it confuses them or, in… more

    6 votes

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12. Appointment tool / mandatory telephone field

    Especially for forwarding companies it is important to be able to schedule, e.g. via telephone number field or appointment tool

    3 votes

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13. Individual register fields (text, images, PDF)

    EN:
    It should be possible to create additional text fields and a upload field for media (e.g. PDF).
    Examples: additional text fields for entering personalized data such as shoe size and height, to provide a personalized user experience after logging in.
    PDF/media upload field: e.g., for confirming that you are a business customer (trade license, commercial register extract, etc.)

    DE:
    Es soll ermöglicht werden zusätzliche Textfelder und ein Medien Uploadfeld (z.B. PDF) anzulegen.
    Beispiele: zusätzliche Textfelder um personalisierte Daten wie Schuhgröße und Körpergröße anzugeben, nach dem einloggen ein personalisiertes Nutzungserlebnis zu haben.
    PDF / Medien Uploadfeld: z.B. für die Bestätigung, dass man Geschäftskunde ist (Gewerbeschein, Handelsregisterauszug usw.)

    EN:
    It should be possible to create additional text fields and a upload field for media (e.g. PDF).
    Examples: additional text fields for entering personalized data such as shoe size and height, to provide a personalized user experience after logging in.
    PDF/media upload field: e.g., for confirming that you are a business customer (trade license, commercial register extract, etc.)

    DE:
    Es soll ermöglicht werden zusätzliche Textfelder und ein Medien Uploadfeld (z.B. PDF) anzulegen.
    Beispiele: zusätzliche Textfelder um personalisierte Daten wie Schuhgröße und Körpergröße anzugeben, nach dem einloggen ein personalisiertes Nutzungserlebnis zu haben.
    PDF / Medien Uploadfeld: z.B. für die Bestätigung,… more

    3 votes

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14. If the shopping basket contains several tax rates, each tax rate should be managed individually as an item for discounts.

    If the shopping basket contains several tax rates, each tax rate should be managed individually as an item for discounts.

    Currently, if the shopping basket contains several tax rates, a discount item is created which contains the discount for both tax rates.

    However, this can lead to problems for some merchandise management systems.

    2 votes

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15. Add newsletter subscription checkbox on account registration

    Add the ability to activate newsletter subscribe checkbox on the account registration (/account/login and /checkout/register). So a switch in the admin settings (probably Log-in & sign-up or Newsletter), when it's turned on, a checkbox in the registration pages appear to subscribe for the newsletter, just above the CTA.

    7 votes

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16. It should be optionally possible to create orders only after the payment has been successful.

    Es soll optional möglich sein, Bestellungen erst dann zu erstellen, wenn die Zahlung erfolgreich war. Wenn der Bezahlvorgang abbricht, soll auch der Bestellvorgang abbrechen.

    ---

    It should be optionally possible to create orders only after the payment has been successful. If the payment process is aborted, the order process should also be aborted.

    12 votes

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17. Add "Show password" button to registration form and account profile

    It's currently not possible to see the password you've entered when registering or changing your existing password in your account profile

    6 votes

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18. Prefill register form with inferred and previously filled values

    For a smoother checkout experience, it would be great to pre-fill some of the fields on the registration form.

    The country field could be inferred from the context language.
    When selecting an alternate shipping address, most or all fields can be pre-filled with values previously entered as the billing address.

    This feature should be optional and can be toggled via administration.

    3 votes

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19. Add help text regarding "intra-community delivery" labels

    Add help text to

    This checkbox in documents settings

    Help text should say something like “Eligible only for EU member states, see countries settings”

    This switch field in country settings

    Help text should say something like “Switch on to enable the display of the “intra-community delivery” label on order documents”

    •  

    •  

    1 vote

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20. Delivery country in OffCanvas in shopping cart

    The delivery country should be displayed in the offcanvas cart too or it should be an option for this.

    This gives customers a better overview. In addition, this is sometimes requested by large customers without having to carry out an extra customisation.

    The problem with customisation is always the ability to update.

    2 votes

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