77 results found

1. Test orders

   A possibility to carry out orders as a test. So that they are clearly marked as a test or can be deleted again.

   We also have to test our productive system and sometimes documents are created there. Then you can no longer delete an order from Shopware. It would be practical if a frontend user could be put into a test environment in the production system. Or something similar.

   ---

   Eine Möglichkeit, Bestellungen als Test durchzuführen. So, dass sie klar als Test gekennzeichnet sind, bzw. wieder gelöscht werden können.

   Wir müssen auch unser Produktivsystem testen und manchmal werden dort Belege erstellt. Dann kann man eine Bestellung nicht mehr aus Shopware löschen. Es wäre praktisch, wenn man für einen Frontend-User quasi in eine Testumgebung im Produktivsystem packen könnte. Oder ähnlich.

   A possibility to carry out orders as a test. So that they are clearly marked as a test or can be deleted again.

   We also have to test our productive system and sometimes documents are created there. Then you can no longer delete an order from Shopware. It would be practical if a frontend user could be put into a test environment in the production system. Or something similar.

   ---

   Eine Möglichkeit, Bestellungen als Test durchzuführen. So, dass sie klar als Test gekennzeichnet sind, bzw. wieder gelöscht werden können.

   Wir müssen auch unser Produktivsystem testen und manchmal werden dort Belege erstellt.… more

   40 votes

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   PLANNED  ·  0 comments  ·  Checkout  ·  Delete…  ·  Admin →
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2. Delivery time per country

   Introduce an option to configure different delivery times for international shipping countries.

   34 votes

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   2 comments  ·  Checkout  ·  Delete…  ·  Admin →
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3. Message "x € until free delivery" in Checkout

   A function is desired that shows in the shopping cart/cashout how much € is still needed until free delivery.

   This keeps customers in the shop and generates more sales. The function should be included in the standard.

   31 votes

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   IN RESEARCH  ·  5 comments  ·  Checkout  ·  Delete…  ·  Admin →
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4. Delivery time display: Option to exclude specific days

   It would be a nice option to have the possibility to exclude Sundays for example from the delivery time calculation. Of course, we can already cover this with the delivery time SPAN and NAME of the delivery method, saying 1-3 WORKdays or something.

   But it would be a nice QoL feature, especially for customers, if the calculation took days we defined into the equation and could thus be more specific.

   If we wanted to take this a step further, we could also offer a calendar where we can configure holidays and whatnot.

   And if we want to take this to the extreme, we could allow those calendars to be exported and imported so shop owners and extension partners can share and/or sell them.

   It would be a nice option to have the possibility to exclude Sundays for example from the delivery time calculation. Of course, we can already cover this with the delivery time SPAN and NAME of the delivery method, saying 1-3 WORKdays or something.

   But it would be a nice QoL feature, especially for customers, if the calculation took days we defined into the equation and could thus be more specific.

   If we wanted to take this a step further, we could also offer a calendar where we can configure holidays and whatnot.

   And if we want to take this to… more

   22 votes

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   2 comments  ·  Checkout  ·  Delete…  ·  Admin →
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5. Cross selling and upselling at cart

   The products linked in "Cross Selling" tab should also optional appear at cart / checkout, based on all products at cart.

   The merchant should set the appropriate Cross Selling title.
   And: the merchant should be set max products showing at the cart (e.g. 5). Should also work for off-canvas cart.

   17 votes

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   0 comments  ·  Checkout  ·  Delete…  ·  Admin →
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6. Checkbox für AGB entfernen, weil rechtlich unnötig

   Laut https://www.heise.de/hintergrund/Warum-im-Netz-Checkboxen-fuer-AGB-und-Datenschutz-meist-ueberfluessig-sind-10449542.html braucht man keine Checkboxen für Datenschutzerklärung und AGB.

   Durch das Entfernen der Checkbox für die AGB im Checkout ist der Checkout viel schneller und einfacher.

   Bei der verlinkten Seite sind Formulierungen für den Text angegeben. Ohne Checkbox muss der Text angepasst werden.

   Viele Besucher übersehen die Checkbox, klicken auf den Kaufen-Button und bekommen dann eine Fehlermeldung, dass sie erst einen Haken setzen müssen.

   15 votes

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   STARTED  ·  2 comments  ·  Checkout  ·  Delete…  ·  Admin →
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7. Apply voucher code at the end of checkout

   Currently, it's only possible to enter voucher codes in the cart.
   Customers should be able to enter voucher codes in each checkout step or at least at the end of checkout at the order overview before submitting the purchase.

   •  

   14 votes

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   4 comments  ·  Checkout  ·  Delete…  ·  Admin →
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8. Shipping costs per product

   In SW5 it was possible to define product specific shipping costs.

   13 votes

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   2 comments  ·  Checkout  ·  Delete…  ·  Admin →
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9. Reduce data amount in checkout

   Modern checkout processes only ask for necessary e.g. only e-mail & password for initial registration and then later in the checkout address step for address information.
   In SW6 merchants don't have the flexibility to decide what data and at which step in the checkout it is collected.
   More options to configure and individualise would help to increase CR, lower frustration potential on the customer side, and adapt to country specific requirements.

   13 votes

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   2 comments  ·  Checkout  ·  Delete…  ·  Admin →
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   IN RESEARCH  ·  AdminJonas Fuchs (Product Manager Data & Services, shopware AG) responded

   
   

10. Click & Collect

    Introduce the option for merchants with local brick & mortar stores to offer click & collect in the checkout.

    13 votes

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    IN RESEARCH  ·  2 comments  ·  Checkout  ·  Delete…  ·  Admin →
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11. Revocation button for Online-Shops

    The revocation button for online stores will become mandatory in the near future. You should therefore keep an eye on this now.

    https://www.versandhandelsrecht.de/2024/03/27/widerrufsbutton/

    https://www.golem.de/news/neuerungen-bei-onlinekaeufen-der-widerrufs-button-kommt-2507-197913.html

    https://www.bmjv.de/SharedDocs/Gesetzgebungsverfahren/DE/2025_GAendVVVR.html?nn=110490

    12 votes

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    0 comments  ·  Checkout  ·  Delete…  ·  Admin →
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12. It should be optionally possible to create orders only after the payment has been successful.

    Es soll optional möglich sein, Bestellungen erst dann zu erstellen, wenn die Zahlung erfolgreich war. Wenn der Bezahlvorgang abbricht, soll auch der Bestellvorgang abbrechen.

    ---

    It should be optionally possible to create orders only after the payment has been successful. If the payment process is aborted, the order process should also be aborted.

    12 votes

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    2 comments  ·  Checkout  ·  Delete…  ·  Admin →
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13. Automatically remind users who abandon the shopping cart

    Automatic reminder for shopping basket cancellations. Optionally with an incentive such as a discount code. Remind users who abandon their shopping basket (including guests) and optionally bring them back to the shop.

    11 votes

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    0 comments  ·  Checkout  ·  Delete…  ·  Admin →
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14. Rule-Based surcharges

    Possibility to create promotions that not only apply discounts but also can add addtional costs in certain cases.Example: customer has a cart volume over 100,00€ and chose payment method "cash on delivery" -> this should cost 5,00 € additionally because the risk is higher

    11 votes

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    2 comments  ·  Checkout  ·  Delete…  ·  Admin →
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15. maintain products in shopping-cart as long as a payment was not completed. (or succes page was not reached).

    Currently when a user cannot complete a payment, he returns to the checkout page with the only option to choose a different payment method.

    However: if the user thenleaves the checkout the cart is cleared (= is made empty).

    I do not believe that a failed payment automatically cancels the intention of the user to buy what-ever they have put in te cart.

    This way you loose potential purchases, when some users are only looking to make some adjustments before continuing to eventually complete the purchase (payment).

    I believe it is better to always maintain the full content of the cart (even the promotions, if any apply) as long as the user has not clearly decided not to proceed with the puchase.

    Better would be to only empty the cart when a user specifically aims for that: for example by using a button to "empty" the cart.

    Currently when a user cannot complete a payment, he returns to the checkout page with the only option to choose a different payment method.

    However: if the user thenleaves the checkout the cart is cleared (= is made empty).

    I do not believe that a failed payment automatically cancels the intention of the user to buy what-ever they have put in te cart.

    This way you loose potential purchases, when some users are only looking to make some adjustments before continuing to eventually complete the purchase (payment).

    I believe it is better to always maintain the full content of the… more

    • 

    10 votes

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    2 comments  ·  Checkout  ·  Delete…  ·  Admin →
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16. Automated Calculation of Fees (Customs & Taxes) in Checkout for International Orders

    Currently, Shopware 6 does not provide a native feature for automatically calculating variable fees such as customs duties, import taxes, or country-specific charges during checkout.
    However, this functionality is increasingly important for international merchants to ensure a legally compliant and transparent order process.

    Competing platforms (e.g., Shopify) already offer this functionality as a built-in feature. It enables automated calculation and display of additional fees (e.g., customs duties, import VAT, service fees) based on product value, shipping destination, product category, or customs tariff number (HS code).

    In Shopware, this can currently only be achieved through manual configuration using the shipping method price matrix, which is not dynamic and cannot handle complex calculation logic (e.g., article-based or country-based variations). Additionally, surcharges added via the price matrix are included in the cart subtotal, leading to incorrect tax and duty calculations when these are applied again on top.

    Use Cases:

    • International Shipping: Merchants shipping outside the EU (e.g., to the US, UK, Canada, or Switzerland) need to automatically calculate and display customs and import duties.

    • Legal Compliance & Transparency: Customers should be informed of all applicable fees during checkout to prevent unexpected costs or returns.

    • Automation & Efficiency: Merchants want to automate fee calculation via integrations with external tax or logistics services (e.g., Avalara, Zonos, FedEx API, etc.) rather than maintaining manual tables.

    • Competitive Edge: Competing eCommerce systems like Shopify or BigCommerce already include this capability, putting Shopware at a disadvantage, especially for international merchants.

    Suggested Implementation:

    • Introduce a dynamic fee calculation module within checkout, based on:

      • Shipping destination
      • Product item data (including tariff/HS code)
      • Total cart value
      • Potentially also carrier or fulfillment method

    • Provide API endpoints and plugin interfaces for integrating external tax or customs calculation services.

    • Add configurable admin settings to define:

      • Which fee types should be calculated (customs, taxes, service fees, etc.)
      • Whether the fees should be shown in the cart or added during checkout only.

    • The technical foundation could be a core-level extensibility module that third-party providers can build upon.

    Benefits:

    • Increased legal compliance for international trade.

    • Transparent cost display for customers.

    • Reduced cart abandonment rates due to unexpected delivery charges.

    • Improved competitiveness and attractiveness for global and enterprise merchants.

    Currently, Shopware 6 does not provide a native feature for automatically calculating variable fees such as customs duties, import taxes, or country-specific charges during checkout.
    However, this functionality is increasingly important for international merchants to ensure a legally compliant and transparent order process.

    Competing platforms (e.g., Shopify) already offer this functionality as a built-in feature. It enables automated calculation and display of additional fees (e.g., customs duties, import VAT, service fees) based on product value, shipping destination, product category, or customs tariff number (HS code).

    In Shopware, this can currently only be achieved through manual configuration using the shipping method… more

    8 votes

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    1 comment  ·  Checkout  ·  Delete…  ·  Admin →
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17. E 164 standard for telephone numbers

    The normalization of telephone numbers according to the E 164 standard should be implemented. Shopware currently allows any values and text in the checkout and customer account when entering telephone numbers. However, this results in problems, as telephone numbers are used for many purposes in ecommerce. For example, DHL Express ODD, Custom Audiences in Google/Meta, international callbacks in customer service, integration of marketing automation for SMS/WhatsApp, etc. The quality of telephone numbers should therefore be standardized and of high quality to make Shopware 6 merchants competitive in a growing international market.

    https://www.twilio.com/docs/glossary/what-e164

    8 votes

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    1 comment  ·  Checkout  ·  Delete…  ·  Admin →
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18. Position related discounts in cart / order details

    Enable position related discounts in cart and order details. Currently all discounts that have been granted for one cart are beeing summed up and they show as one dedicated position.

    7 votes

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    1 comment  ·  Checkout  ·  Delete…  ·  Admin →
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19. Reserved stock in cart

    As a shop owner, I want to give my customers the option to reserve certain products in the cart for a limited time.

    7 votes

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    0 comments  ·  Checkout  ·  Delete…  ·  Admin →
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20. Highlight incomplete CAPTCHA field in checkout

    In the current Shopware SaaS checkout, which uses FriendlyCaptcha, users sometimes overlook the CAPTCHA field. After filling out all required fields, they attempt to continue the checkout process, but nothing happens. There is no indication that the CAPTCHA is missing.

    While other required fields are highlighted in red or otherwise marked when incomplete, the CAPTCHA field does not receive any visual feedback. This can lead to confusion and interrupt the checkout experience.

    It is therefore suggested that the CAPTCHA field be visually highlighted (e.g., marked in red) when it has not been completed, consistent with the behavior of other required fields. This improvement could help ensure a smoother and clearer checkout flow for users.

    In the current Shopware SaaS checkout, which uses FriendlyCaptcha, users sometimes overlook the CAPTCHA field. After filling out all required fields, they attempt to continue the checkout process, but nothing happens. There is no indication that the CAPTCHA is missing.

    While other required fields are highlighted in red or otherwise marked when incomplete, the CAPTCHA field does not receive any visual feedback. This can lead to confusion and interrupt the checkout experience.

    It is therefore suggested that the CAPTCHA field be visually highlighted (e.g., marked in red) when it has not been completed, consistent with the behavior of other required… more

    6 votes

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    0 comments  ·  Checkout  ·  Delete…  ·  Admin →
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