Improve email template UX
The email templates have an outdated user experience and need easier options to edit and customise them.
Jonas Fuchs
shared this idea
Not enough interest
We’re closing this idea because it has not received significant interest or activity over the past 24 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.
Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.
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I believe it's essential to take the mail template editor to the next level. A modern and user-friendly solution would be a drag-and-drop editor, similar to Shopware’s CMS WYSIWYG editor. Tools like Brevo or Mailchimp serve as excellent examples of how such an editor could function.
Suggested enhancements for the editor:
Drag-and-drop functionality: Easily create and customize email templates without coding.
Template library: Access to a set of pre-designed, responsive email templates.
Variable blocks: System variables like {{ customer.firstName }} or {{ order.id }} can be added as draggable elements within a section.
Live preview & test send: Real-time email preview for desktop and mobile, plus the option to send test emails.
Version control: Template changes can be versioned and reverted if necessary.
Collaboration mode: Multiple users can edit the same template with features like comments and suggestions.
Such an editor would not only improve the user experience but also significantly boost the efficiency of creating and managing email templates.
