Use abandoned carts to increase customer loyalty
What should be possible?
Collect abandoned cart for logged users, ability to review them in the admin, design email template and schedule reminder email to customers with their cards, auto-generate coupons for these emails.
This could increase the CLV
22
votes
AdminVanessa Brauch
(Product Targeting Manager, shopware AG)
shared this idea
-
Raymond
commented
This would be very helpful.
Options / settings:
- time to send the mail notification after the cart is abandoned
- how many mails should be sent at once (avoiding to classify the mailserver as spam)
- one ore more mails (different mail templates) should be possible to send, after the user does not react