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Shopware 6 - Product Feedback & Ideas: Marketing & Promotions

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Use abandoned carts to increase customer loyalty

What should be possible?
Collect abandoned cart for logged users, ability to review them in the admin, design email template and schedule reminder email to customers with their cards, auto-generate coupons for these emails.
This could increase the CLV

34 votes

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AdminVanessa Brauch (Product Targeting Manager, shopware AG) shared this idea  ·   ·  Report…  ·  Admin →
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  • Stefan Gawehn commented  ·   ·  Report

    Wieder mal ein schönes Beispiel, statt den Shopbetreibern ein einfaches Mittel zur Verfügung zu stellen, um Umsatz retten zu können verweist man auf ein teures Plugin, wo man jedes Monat mitverdient an den Fehlern am eigenen Produkt, schon echt traurig wie tief Shopware gefallen ist.

    Aber Hauptsache jede Woche ein neues Update mit wieder vielen neuen Fehlern herausbringen und uns Kunden als Tester ausnutzen.

  • Raymond commented  ·   ·  Report

    This would be very helpful.

    Options / settings:
    - time to send the mail notification after the cart is abandoned
    - how many mails should be sent at once (avoiding to classify the mailserver as spam)
    - one ore more mails (different mail templates) should be possible to send, after the user does not react