Reply directly to a contact form
It should be possible to reply to a contact form. Email from the contact request/contact form should jump in directly as a recipient when one clicks on reply.
6
votes
AdminMarie Reckendrees
(Product Manager, shopware AG)
shared this idea
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Ulrike Pechmann
commented
yeah, without the user experience is quite a mess. I already hear complaints from customers, although the store is still in development.
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Marco Radtke
commented
Without this feature the contact forms that come with the plans are useless for any customer who is using a ticket system. Ironically the contact forms which is included into the community edition uses the email of the customer as from adress and is therefore more suitable but noch adaptable.