Item-related discounts in the shopping cart and invoice.
We have a big problem with the fact that the discounts are only displayed as a single item. In the case of partial deliveries, the customer only receives the (too high) discount on one invoice and no discount is displayed on the second partial delivery. If products from a partial delivery are canceled, this has no effect on the discount.
Magdalena Hicks
shared this idea
Not enough interest
We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.
Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.
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The problem is that the discount is listed as an individual item and is therefore not included in the customs documents. As a result, the customs costs are calculated on the basis of the original price (without the discount) and customers are therefore charged too much in customs costs.
If the discount were calculated directly by Shopware on an item-related basis (and not listed as an individual item), the items would be included directly in the customs invoice at the reduced price and the customs costs would be calculated correctly accordingly.
