Delayed dispatch of the "order placed" flow
For the "placed order" flow, there should be the option of a delay, as in many cases the payment method changes shortly after the order has been placed, e.g. because purchase on account is declined or the customer changes their mind.
In these cases, the order confirmation has already been sent via this flow and the mail therefore contains the wrong payment method.
Also very important if there are different e-mail templates for the different payment methods. Here too, this often leads to a problem, which could be solved by a delay.
AdminBenjamin Hummel
(Admin, shopware AG)
shared this idea
Not enough interest
We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.
Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.