in spatial commerce, the QR code for the AR only opens up the PDP on mobile - should be the actual AR-view.
On desktop: when scanning QR code the user expects to see the AR-experience upon scanning it.
The QR actually only contains the url of the product page and after scanning it only opens the the product page on mobile, not any AR-view on mobile.
This could be done by adding a parameter tot the url in the QR code that:
- opens the PDP on mobile, and immeditately triggers the AR-vieuw
- if above not possible: opens the PDP with the user focussed on the 3D viewer from where he scanned the QR /
as multiple 3D viewers can be on one page, even in a product image slide-show
Ludovic Caenepeel
shared this idea
Hello! Thank you for your Feedback.
We've developed a solution that improves on this behaviour. https://issues.shopware.com/issues/NEXT-33827
This was released with the version 6.6.4.0.