Documents templates for payment reminders & overdue notices should be added
Shopware 6 currently lacks native document types for payment reminders and dunning letters, although they are essential components of efficient receivables management.
By adding this function, merchants could create, send and manage automated payment reminders and dunning letters directly from Shopware. This would not only reduce manual effort, but also optimize cash flow and improve the customer experience by handling payment reminders professionally and system-supported.
Such an extension would make Shopware 6 even more attractive for companies that want to further automate their business processes.
Not enough interest
We’re closing this idea because it has not received significant interest or activity over the past 12 months. This helps us keep the idea portal focused on the topics that are most relevant to our community.
Thank you for taking the time to submit and support it. We’ll continue to monitor customer needs and may reconsider the topic if interest grows in the future.