Expanding the Electronic Revocation Function
Current status:
Only the standard Shopware order number field is usable.
Problem:
- In professional setups, the ERP system is often the primary system.
- The Shopware order number is not relevant internally.
- A custom field is used instead for the ERP order number.
- The back office works exclusively with this ERP number.
Suggested improvement:
- Offer a choice in the admin panel:
- Either the standard Shopware order number
- Or a selectable custom field (e.g., ERP order number)
- Ideally, as a dropdown menu option in the admin panel.
Background:
Larger retailers with multiple sales channels often use an ERP system. Therefore, this is not an isolated case.
Raymond
shared this idea
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The field for the order number is basically just a text field, so the customer can also enter an order number that previously came from the ERP system, for example. In the end, the merchant only receives an email with the data anyway, and we don’t process it automatically in the system.
