132 results found
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Output e-mail address of B2B contact
For orders from B2B contacts, the email address of the B2B debtor is always displayed. However, it should also be possible to output the B2B contact.
3 votesNo further development of the B2B Suite. Future development will take place with the B2B Compontens
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3 votes
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3 votes
No further development of the B2B Suite. Future development will take place with the B2B Compontens
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Indicate orders by sales representative in all places
It must be indicated in all places when an order has been placed by a sales representative.
3 votes -
AI for B2B purchases
If a customer orders product xy several times, the B2B Suite should make suggestions for order lists based on the historical data
3 votesNo further development of the B2B Suite. Future development will take place with the B2B Compontens
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Allow B2B employee deletion when pending orders exist - GDPR compliance
Currently deleting a B2B employee who has pending orders fails with a raw FK constraint error (SQLSTATE 23000). The only workaround suggested is cascade-deleting the orders, which is unacceptable.
Real-world scenario: An employee leaves the company. The organization is legally required under GDPR (right to erasure) to remove that person's personal data. However, pending orders are financial records of the organization, not the employee's personal data, and must be preserved.
The fix does not require decoupling orders from customers. It only requires allowing employee_id on pending orders to be nullified (SET NULL) or reassigned to another employee before deletion. The…
2 votes -
Let B2B Employees changed their own password
It should be a standard functionality that a user can change their password.
This is currently not possible.
Please implement this.
2 votes -
B2B Components: Show Request quote button without login
This feedback comes from a customer. They ask for the request button to be always visible, if quotes are possible.
If a guest customer clicked on the button the login request appears. After logging in the quote can be requested as usual.
2 votes -
B2B Components: Approval Rules: Add organization unit option
Currently you can only create approval rules that are active for all organization units. It would be great if we could also create approval rules specifically for an organization unit, in case I want different conditions to be applied for different org units.
2 votes -
Enable B2B Components functions by default
In some shops, there's only one customer group, and you want to directly activate certain B2B features (e.g., shopping lists) for that customer.
While custom registration forms are available, this disadvantages customers who want to register via checkout, for example. Activation isn't necessary in such simple scenarios, which is why a global configuration of features for new customers without a custom registration form is required.
2 votes -
Treat quote management like a normal checkout.
Quotes should be treated in the same way as normal orders. Availability rules such as items in the shopping cart do not work in Quote Management, because the items are not in the shopping cart when placing an quote order.
Third-party extensions that extend the checkout process often also not work, either partially or completely.
2 votes -
Create Quote-Documents before sending the Quote
Currently, in the quote module, generating quote documents is only technically possible when the quote is sent. This means that employees cannot review the details and final layout of the documents in advance or coordinate with colleagues. Especially in complex B2B processes, where quality assurance and coordination are essential, this causes unnecessary sources of error and additional effort.
Specific Improvement Proposal:
The function for generating quote documents (e.g., PDF) should be decoupled from the sending process.
It should be possible at any time—at the latest after saving the quote as a “draft”—to create, download, and review the final quote document…2 votes -
AI-powered product recommendations for B2B reorders
Instead of classic recommendations like “You might also like,” B2B shop customers should proactively receive notifications about which products they are likely to run out of soon, based on their individual order history.
Example: “You will probably run out of this product in about 3 months.”:
- Configurable forecast periods (weeks/months).Especially useful for shops with high order volumes (several hundred orders per customer).
Benefit: Simplifies reordering, increases customer satisfaction, and can boost sales.
2 votes -
Enable Search for Custom Fields in B2B Quick orders search field
The B2B Components Quick Order feature should be extended to support searching by custom fields.
This would allow companies to tailor the search experience to their specific data models—for example, enabling search by internal article numbers, supplier SKUs, or industry-specific identifiers. Enhancing the search logic in this way significantly improves usability and efficiency for B2B customers who rely on custom attributes in their ordering processes.
2 votes -
B2B Components: Chat communication between customer and approver
The chat is currently only possible for offers. This should be extended to different areas so that, for example, the buyer can also communicate with the approver to clarify further details.
2 votes -
Adding Companies as customers instead of Users
For B2B shops, often Users are irrelevant, since companies are the customers in that cases. It would be nice, if you could create customers not only on a user level, but also on company level.
Currently Users are used as placeholders, which still requires information such as first and lastname, which does not make sense for a company. This placeholder user also gets a placeholder first- and lastname which then pops up in the storefront everywhere.
2 votes -
Allow the semicolon as a separator in the quick order
The quick order function of Shopware Commercial currently only allows the upload of .csv files that are separated by a comma. However, Microsoft Excel works with the semicolon for csv files by default. As a result, it has become a kind of industry standard in the B2B sector to use csv files with semicolons. It would be very helpful if you could set in the admin which separator is expected when uploading .csv files in the quick order.
2 votesWe opened up an github issue for that request: https://github.com/shopware/shopware/issues/8853
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Categories with list view
At the moment, products are shown in a "grid view." To be more efficient and order products faster, it would help to have a "list view." Just list all products among each other, with just a small picture, SKU, price, and amount; that´s it. Like it is in the existing B2B Suite.
2 votes -
Adjust the number of items in the watch list
It is currently not possible to change the number of items in the watch list. It would be desirable to be able to change the number of items.
Aktuell kann man in der Merkliste keine Änderungen an der Artikelanzahl vornehmen. Wünschenswert wäre, dass die Artikelanzahl verändert werden kann.
2 votes -
Offers with various quantities.
It should be possible to create quotations for multiple quantities in B2B.
Currently, quantities are combined in an order with a request for quotation.Example:
Product XX - 500 = 50€
Product XX - 1500 = 130€
This is currently combined in the shopping cart as it is the same product.
2 votes
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