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Shopware 6 - Product Feedback & Ideas: Analytics & Dashboards

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Shopware Analytics - Beta Phase

Following the launch of the first iteration of Shopware Analytics, we are continuing to develop the next iterations, which will further enhance functionalities. Additionally, we will steadily introduce a series of new dashboards featuring more metric visualizations. These updates will be rolled out independently of Shopware minor releases, leveraging the flexibility of our App-based service.

We invite you to explore the new features of Shopware Analytics and share your feedback. Your insights and feedback will be considered during development to ensure continuous improvement.

Here you can find the original feedback, which was the base of the first iteration: https://feedback.shopware.com/forums/942607/suggestions/45651289

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AdminJonas Fuchs (Product Manager Data & Services, shopware AG) shared this idea  ·   ·  Report…  ·  Admin →
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  • Thomas Mayrhofer commented  ·   ·  Report

    A few more filter items would be useful, e.g. to search for type of payment.

    Thx, Tom

  • Tommy Albrecht commented  ·   ·  Report

    DE

    Wir hätten gerne - nachdem ja die Fair Use Policy eingeführt wurde - eine Möglichkeit unseren aktuellen GMV nach "shopware Berechnung" einsehen zu können.

    EN
    We need due to the release of the fair use policy a tool which is showing us our GMV according to the shopware policy.

  • Marc Tiffner commented  ·   ·  Report

    DE

    Leider sehe ich keine Aufruf-Zahlen und Besucher Zahlen, obwohl alles ordnungsgemäß nach Anleitung durchgeführt wurde und auch im Cookie-Tool integriert ist.

    EN
    Unfortunately, I don't see any call-up and visitor numbers, even though everything was done correctly according to the instructions and is also integrated into the cookie tool.

  • Sabrina Steck commented  ·   ·  Report

    DE
    • Analyse interne Shopsuche
    • Unterscheidung aktive + Inaktive Artikel im Katalog
    • Artikel mit Rabatt
    • Artikel ohne Kategorie
    • Statistik mit folgenden Werten: Bestellung, Stornos, Verkäufe, Retouren, Netto-Verkäufen, Waren-Wert, Rabatt-Wert, Bestellwert, Stornowert, Retourenwert, Umsatz, Wareneinsatz, Deckungsbeitrag I,
    • Das dann auf Tagesbasis (Vortag), Woche, Monat (Vormonat) und Year to Date
    –
    EN
    - Analysis of internal store search
    - Differentiation between active + inactive articles in the catalog
    - Articles with discount
    - Articles without category
    - Statistics with the following values: order, cancellations, sales, returns, net sales, merchandise value, discount value, order value, cancellation value, returns value, turnover, cost of sales, contribution margin I,
    - This then on a daily basis (previous day), week, month (previous month) and year to date

    (Edited by admin)
  • Petra Arentzen commented  ·   ·  Report

    DE
    ch wünsche mir in den Analytics einen direkten Vergleich zwischen einzelnen Tagen und nicht nur "gestern" und "heute".
    Ja, das könnte man sich über einen Download selbst auswerten, dann muss man erst das ganze Zeilenformat umwandeln und anpassen und es wäre mit zwei Klicks im Dashboard schöner und übersichtlicher, vor allem in Meetings.
    –
    EN
    I would like to see a direct comparison between individual days in the analytics and not just “yesterday” and “today”.
    Yes, you could evaluate this yourself via a download, but then you would only have to convert and adapt the entire line format and it would be nicer and clearer with two clicks in the dashboard, especially in meetings.

    (Edited by admin)
  • Petra Arentzen commented  ·   ·  Report

    DE
    I would like CSV downloads in European format, with a comma as a separator for sales.
    Thank you!
    –
    EN
    I would like CSV downloads in European format, with a comma as a separator for sales.
    Thank you!

    (Edited by admin)
  • Moritz Neteler commented  ·   ·  Report

    We need a function that allows us to see from which device type the orders are coming—mobile, desktop, tablet, etc.

  • Roy-Andre Tollefsen commented  ·   ·  Report

    Conversion rate day by day, and also average for a period, would be very good.

    Conversion Rate (%) = (Number of Orders / Number of Unique Visitors) × 100

  • Soufiane Feddersen commented  ·   ·  Report

    EN
    - Statistics & Reporting
    - Reporting by employee (who has sold how much)
    ––
    DE
    - Statistik & Reporting
    - Reporting nach Mitarbeiter (Wer hat wie viel Verkauft)

    (Edited by admin)
  • Stephan Völker commented  ·   ·  Report

    Hallo, wäre es möglich Live zu sehen, wer gerade im Shop ist. Am besten mit dem Warenkorbwert.
    IN SW 5 war das super gelöst über das Widget.

  • Marcel Manthey commented  ·   ·  Report

    DE
    KPI Produktverkäufe:
    - Spalten einblenden Bestellnummer
    - Umsatz nach Artikel fehlt

    KPI: Conversion Rate fehlt

    Aber sonst geht es schon in die richtige Richtung :-)

    _
    EN
    KPI Product sales:
    - Show columns Order number
    - Sales by article missing

    KPI: Conversion rate missing

    But otherwise it's going in the right direction :-)

    (Edited by admin)
  • Michael Steinweber commented  ·   ·  Report

    Accessibility to the Admin API
    We were unable to connect to or authenticate with your shop's Admin API at http://www.mydomain.de.

    The following error occurred:
    {"errors":[{"code":"0","status":"405","title":"Method Not Allowed","detail":"No route found for \u0022GET https:\/\/www.mydomain.de\/api\/oauth\/token\u0022: Method Not Allowed (Allow: POST)"}]}
    -
    HTTP/1.1 301 Moved Permanently returned for "http://www.mydomain.de/api/_info/health-check".

    APP_URL-Konfiguration
    description-too-many-redirects
    HTTP/1.1 301 Moved Permanently returned for "http://www.mydomain.de/api/_info/health-check".

    I have migrated my shop from an HTTP domain to an HTTPS domain. I have updated the `APP_URL` in the `.env.local` file as well as all other relevant settings. In the Apache configuration, a redirect from HTTP to HTTPS is set up. However, I am seeing these errors in Shopware.

  • Silke Wolf commented  ·   ·  Report

    Netto-Auswertungen und Rohertrag (Rechnungsstellung) wären hilfreich

  • Kai Dechert commented  ·   ·  Report

    DE:
    Es sollte möglich sein bei der Auswertung der Zahlungsarten zwischen Prozentual und Umsatz umzustellen

    EN:
    It should be possible to switch between percentage and turnover when analysing payment methods

  • Florian Münkel commented  ·   ·  Report

    It should be possible to see how many € was the total order amount of the voucher codes. Actually, only the number of Voucher redemptions can be seen.

  • Simone Puchert commented  ·   ·  Report

    Urgently needed:

    KPI "Revenue and sales by product"
    KPI "Sales by products" is great, but the sales is also needed ...

    KPI "Abailable stock by product" is missing too. All reports need to be able to export to excel

  • D Hermann commented  ·   ·  Report

    EN
    Evaluations are too minimal, absolutely essential values for webshop operators are completely missing -> sales per product & manufacturer are missing, only the quantity of products sold is displayed. I can only see the turnover per country if I filter by country, as there is no overall overview.

    Much more filter options are needed.
    –
    DE
    Auswertungen sind zu minimal, absolut essentielle Werte für Webshop-Betreiber*innen fehlen komplett -> Umsatz pro Produkt & Hersteller fehlt, es wird nur die Menge der verkauften Produkte angezeigt. Den Umsatz pro Land sehe ich nur, wenn ich nach Land filtere, da es keine Gesamtübersicht gibt.

    Es braucht wesentlich mehr Filteroptionen.

    (Edited by admin)
  • Petra Arentzen commented  ·   ·  Report

    DE
    In SW5 gab es die Möglichkeit, Verkaufszahlen auf Artikelbasis in bestimmten Zeiträumen einzusehen und diese Daten dann herunterzuladen. Dieses Feature fehlt mir sehr, um spezifische Erfolgsauswertungen fahren zu können, z. B. nach Rabattaktionen auf bestimmte Artikel.

    EN
    I really miss the feature to analyse an download sales on product basis. SW5 got this feature, To check, if we had an promo code online or something else online, if these products got more sales then in the week bevore or the month bevore.

  • Petra Arentzen commented  ·   ·  Report

    DE
    Mir fehlt eine Auswertung über die Klicks auf Banner.

    EN
    I miss some analytics, too see the clicks on Banner.

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