Shopware Analytics - 2ⁿᵈ Iteration
Following the launch of the first iteration of Shopware Analytics, we are continuing to develop the next iterations, which will further enhance functionalities. Additionally, we will steadily introduce a series of new dashboards featuring more metric visualizations. These updates will be rolled out independently of Shopware minor releases, leveraging the flexibility of our App-based service.
We invite you to explore the new features of Shopware Analytics and share your feedback. Your insights and feedback will be considered during development to ensure continuous improvement.
Here you can find the original feedback, which was the base of the first iteration: https://feedback.shopware.com/forums/942607/suggestions/45651289
We already started the further development and already added new statistics:
Added a new KPI “Promotion codes”
Added a new KPI “Sales by manufacturer”
Added a new KPI Sales by country
Added a new KPI Best selling products
UI enhancements and technical improvements
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Susanne Morguet commented
Hi,
please add the product number in "Product sales".
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Janine Corinth commented
(DE)
Ist irgendwann geplant die Customer Journey in Analytics abzubilden?(EN)
Is it planned to show Customer Journey within Analytics? -
Bettina commented
DE
Die angegebenen Zahlen in den Statistiken stimmen nicht mehr, wenn man den Zeitraum auf "aktuelles Jahr" ändert. Aufgefallen sind uns dabei die falschen Zahlen bei den Produktverkäufen (es werden zu geringe Zahlen angezeigt) oder ein falscher durchschnittlicher Bestellwert. Der Fehler tritt auch auf, wenn genaue Daten z.B. 1.1.24 bis aktuelles Datum eingegeben wird.
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EN
The figures shown in the statistics are no longer correct if you change the time period to “current year”. We noticed the wrong figures for product sales (too low figures are displayed) or an incorrect average order value. The error also occurs if exact dates e.g. 1.1.24 to current date are entered.(Edited by admin) -
Tim Sake commented
Abandon cart would also be very usefully.
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Tim Sake commented
Would love if the plugin can also be used with data from before the plugin install. So we can also use it on old sales data.
Would be great is there will be a tab added to the product with the product data and sales.
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Fatih Toycu commented
DE
Was noch fehlt:
von welchen platform ist er auf unsere seite gekommen.
Kaufabbrüche
Welche Seiten hat er sich angeschaut und wie lange
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EN
What is still missing:
from which platform did he come to our site.
Abandoned purchases
Which pages did he look at and for how long(Edited by admin) -
Lars Hogen commented
Auch für uns wäre es sehr hilfreich, wenn man die nicht bezahlten Bestellungen mit einbeziehen könnte.
Zudem wäre es super, wenn bei Rabatte & Aktionen auch der damit erziehlte Umsatz zu sehen wäre.
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EN
It would also be very helpful for us if we could include orders that have not been paid for.It would also be great if we could see the turnover achieved with discounts and promotions.
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Christian Busse commented
EN
Thank you. Very helpful tool. It would be important to switch the adverts to ‘net sales’ (should be the actual standard). Also the comparison to the previous year and the number of shop visitors. If necessary, the dashboard could be customised (which widgets are displayed where).
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Danke. Sehr hilfreiches Tool. Wichtig wären noch die Anzeigen auf „Nettoumsatz“ umzuschalten (sollte der eigentliche Standard sein). Außerdem der Vergleich zum Vorjahr und die Anzahlt der Shop-Besucher. Ggf. könnte das Dashboard individuell anpassbar gemacht werden (welche Widgets werden wo angezeigt).(Edited by admin) -
Viktor Franz commented
Ideal wäre auch nicht bezahlte Bestellungen im Filter anzeigen zu lassen - denn bei B2B bestellungen sind diese meist nicht bezahlt und somit fehlen diese in den stats.
Weiters: CLV usw. wäre auch super zu errechnen
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Ben Rumpf commented
EN
Hello, unfortunately the total figures in the new statistics are not correct. For example, far too few orders per country are displayed under ‘Sales by country’ in a previously filtered period.
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Hallo, die Gesamtzahlen der neuen Statiken stimmen leider nicht. Es werden z.B. unter "Verkäufe nach Land" viel zu wenig Aufträge pro Land angezeigt in einem vorher gefilterten Zeitraum.(Edited by admin) -
Stefan Rupönus commented
Installation hat leicht und gut funktioniert, alle zur Verfügung stehenden Informationen sind gut und übersichtlich, mir fehlt nur die Anzahl an Shopbesuchern.
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Lucas Schoenmakers commented
Please include an option to show Sales excluding VAT (Should be default!)
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Ben Rumpf commented
EN
All individual analyses such as those in the Statik Professionell plugin are missing. Unfortunately, the plugin does not currently work with our SH version.Particularly important would be:
Article analyses according to ‘configured articles’
Customer analyses according to turnover
Customer analyses by countryDE
Es fehlt eigentlich alles. Das aktuelle Shopware Analytics ist meiner Meinung nach wertlos.
Es fehlen alle individuellen Auswertungen wie z.B. im Statik Professionell Plugin. Das Plugin funktioniert momentan leider nicht mit unserer SH-Version.besonders wichtig wären:
Artikelauswertungen nach "konfigurierten Artikeln"
Kundenauswertungen nach Umsatz
Kundenauswertungen nach Ländern(Edited by admin) -
Rafael Betz commented
Please give us the option to hide the advertising for Analytics using banners in the dashboard without having to install the extension.
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Till Kestermann commented
DE
Referring B2B components: Können Außendienstmitarbeiter kundenspezifische Statistiken auswerten? Kann die nächsthöhere Ebene Auswertungen für ein bestimmtes Gebiet oder das gesamte Verkaufsteam durchführen?EN
Referring B2B components: Can sales representatives analyse customer-specific statistics? Can the next level up carry out analyses for a specific territory or the entire sales team?(Edited by admin) -
Roy-Andre Tollefsen commented
Would be great to be able to share analytics reports with others, preferably as a PDF (e.g read only) for them to look at and study.
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Daniel Staeger commented
Die Statistik HERSTER Rangliste- verkaufte Produkte stimmt nicht. Vielleicht liegt es am Dataimport aus SW5.
Was fehlt: KUNDEN Rangliste grösster Umsatz
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Hannes Scharmann commented
Diverse Versandarten (speziell jene, welche über Mollie bereitgestellt werden) werden unter in der Auswertung nicht berücksichtigt.
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Marc Cheng commented
There seem to be an error with the decimal . in the ordering by manufacturers analytics.
it does not work for 1.123 in english, NaN and does not work for german as 45 is higher than 42.123 for example. -
Andreas Schatzl commented
hello shopware team,
we have been working with SW5 for years and basically i have to say that SW6 runs nice and fast BUT from what is offered as standard it is a disappointment for the user. so many functions under SW5 have been deleted or are now to be paid for in the form of a plug-in. i don't want to start listing the points here, you know that yourselves.
on the subject of the analysis tool ... as some have already mentioned here, there is currently no analysis tool. here again I can only refer to SW5, you also offered an analysis option which was not perfect but offered a lot that you could use.
all you have to do is focus on yourselves and not reinvent anything and it would be a real analysis tool and not an alibi we-put-what-in-tool so that we don't delete something else for the user without replacement.if SW6 were new and had come onto the market 2-6 months ago, some things would still be understandable, but that's not the case.
(Edited by admin)